Customer Reviews

Sennheiser CC 510 Single-Sided Monaural Headset with Noise-Canceling Microphone

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I've used plantronics for years. I upgraded to the Sennheiser for its durability and in the hope it might give me a boost in sound quality, which I have not noticed in my situation. The Sennheiser is a bit heavy (made of good materials so it will last long), and relatively tight-fitting, so it starts to hurt after an hour of use. That's after removing the rubber pad on one side to reduce the pressure.

Peculiarly, the adjustments in the headset allow you to LOWER the earpiece (and the fitting on the other side), but not to expand the width across the top of your head. So either it will fit the width of your head, or it won't. On the other hand, if you have a mohawk, or are wearing a hat, or your ears are attached to your jowls, the adjustments will allow you to get an extra inch of clearance up and down over your skull.

It has a very, very long wire, which i've come not to like much. I use a wireless phone anyway, so i can move around with it. The long wire just gets tangled up in things. Having said this, having a wire that is too long is better than too short, but none of the competing products that i've used are inadequate in that regard.

I have not tested this in high noise environments, and I'm guessing that that is where it stands out. If you have a relatively quiet office environment, you're better off spending your money on other upgrades.

This is my third headset in the last six months. My previous headsets were Plantronics. I had some connectivity issues with my first Plantronics headset when I moved to a new office and telephone. The second Plantronics headset was very comfortable but picked up too much of the room echo and outside traffic (my office is on street level and has wooden floors and a high ceiling).

This unit has a great sound. The room echo is gone. The mouthpiece is very adjustable and comes with a foam cover. Voice quality is solid, I even had to push the microphone away from my mouth a bit more than I used to because it was more sensitive.

Comfort is another matter. The headset is well built and heavy, at least compared to the Plantronics. I needed to bend it around quite a bit for it to fit. My head is large so I needed to extend it nearly full length. The pads didn't help much. Slowly but surely it has become more comfortable, especially if I place it back further on my head.

Since sound quality and noise canceling trump comfort for me, I recommend this unit, even at the higher price.