Customer Reviews

Sennheiser SH 350 Binaural Headset with Microphone

5 star:		(1)
4 star:		(3)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

The Sennheiser SH350 has clear sound, is comfortable to use, and just plain top quality. However, it does not come with any additional connector for use with a cordless telephone. I called the company, was extremely pleased with the help of their customer service department. It did take quite a while to get the additional extention, and the cost was more than I had anticipated. The end result is well worth the extra effort and added cost.

I am hard of hearing, but I work from home and most
of my work is done over the phone. All of the headsets
I have had in the past were monoaural (only for one ear)
and did not magnify the sound enough. This headset helps
from being binaural (for both ears), but also because
the volume is high enough to really help. In fact,
I have had to turn the volume down on my phone for
most conversations. It has truly chasnged my life!

I've tried many cheaper headsets, the $30 kind that only have one ear
phone and that stop working after a year or so, and I also tried the SH 250,
but I returned those because I could not not get the volume low enough
(neither those nor the 350 has a volume control - you are at the mercy of
the volume control that your phone provides).

These don't sound as good a some of the cheaper headsets I've owned
(surprising since I thought a good headphone company would do better
than plantronics on the sound). These are a bit tinny to my ear.

But these are comfortable and seem to be of high quality. People say
I sound very clear and the noise canceling mic seems good. Only time
will tell if these will last more than the single year all the cheaper
headsets I've owned have lasted, but I hope so since that's mainly why
I've decided to go with this more expensive set this time.

The cord is a bit longer than I am use to - all I need is 3-4 feet, and
this must be closer to 6 feet between the adapter and headphone sections -
so I've had to leave a few extra feet of it in a tangle so it doesn't
get caught on things.

Alerted by an earlier customer review and finding no specific info in the published specs, I asked Amazon's dedicated specialist if this headset came with a 2.5mm connector with which to connect wireless and cell phones. He informed me "yes". This info was wrong; and when I contacted Amazon for guidance about connecting it, Amazon was clueless and simply invited me to return the unit.

Having been a satisfied Sennheiser customer I was confident that Sennheiser would be responsive, so I tried to contact Sennheiser for guidance. After being directed to multiple email contacts and losing several weeks after my last inquiry, I received Sennheiser's email response simply specifying a product number for their proprietary adaptor. The process had been an ordeal and the adaptor's cost was not trivial.

I returned the unit to Amazon. and I hope to require no support for the several other Sennheiser products I have recently purchased. Obviously, Sennheiser products are no longer on my preferred list and I have lost confidence in Amazon's dedicated product specialts.

I believe its a scam or something like this - very low voice quality - cant hear the other side and the other side cant hear me - so dont buy it - when I tried to return it I realized that Im wasting my time - In summary --> dont waste you money

I need this for simultaneous interpreting and it doesn't plug into any of the consoles we use in the interpreting booths, so i cannot try it out as yet. I ordered a cable through you (seller, antonline), but i haven't been able to use it either since it arrived after i left new york for a few weeks.....hopefully i will be able to try it out in october and then give you my review...