Customer Reviews

Sennheiser SH330 Monaural Headset with Microphone

5 star:		(2)
4 star:		(0)
3 star:		(2)
2 star:		(0)
1 star:		(0)

 

 

I purchased this for use at work for teleconferencing. Sound quality is great. People on the other end can hear me very well. I work in an office with a bit of background noise from air handling equipment overhead. There is not a lot of background voice noise though.

One word of caution. I am using this with a Cisco 7940 VOIP phone. The cable that Amazon suggests (CSTD 01) does not work with this phone. I purchased cable CSTD 08 for use with this phone from another vendor.

I purchased this for use with my Blackberry as a mobile headset using the CCEL190-2 adaptor which gives it a 2.5MM plug. The headset is VERY comfortable, and the microphone and ear speaker are top notch quality. My callers tell me I sound clear as a bell, and listening quality is great. Two minor drawbacks are the size of the unit is larger than most headsets so fitting it in your briefcase is tougher, and the adaptor adds some cord length, but I am happy to live with those inconveniences given the superior voice and sound quality, which I find are sadly lacking in most portable headsets.

I find that the sound from the Sennheiser headset is actually worse than from the $25 headsets I can buy at Staples. Moreover, you need to buy an adapter cord to actually plug it into a phone, adding another $20 or so to the cost. The headset cord, plus the adapter cord, makes for a really long cord--too long, actually. When wearing the headset while standing up, the cord almost drags to the floor.

I bought this headset because I hoped that it would last longer than the $25 variety. Now I'm not so sure that I want it to.

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It is now a few weeks later than when I wrote the above review, and I find that the sound quality is really quite poor. In particular, this headset has a terrible microphone. It really distorts voice. If I could, I would lower my review to one star.

I had the same idea as a previous reviewer to get the 2.5mm adapter and use this headset for my mobile phone. While it is very comfortable and incoming sound is great, out going sound is bad from my Sprint Motorola RAZR ve20 cell phone. I also got the same result when trying this headset with another Sanyo cell phone.

The outgoing voice is audible, but of noticably bad quality. Basically, my outgoing voice sounds like it is over-driven and it is tinged with distortion when using this headset with my mobile phone. I realized this problem by conducted a few tests by leaving voicemail messages for myself.

When I plugged into my office landline using the regular phone jack, inbound and outbound voice quality was great with the SH330. So, even though Sennheiser sells the 2.5mm adapter, it seems that the mic on this headset does not do well when put through the 2.5mm jack.

I picked up a less expensive headset with a 2.5mm plug (no adapter needed) - Panasonic KX-TCA60. This model is less comfortable on my head than the Sennheiser, but inbound and outbound voice are great. With the Panasonic, my outbound voice is just as clear as when using no headset at all.