Top critical review
34 people found this helpful
on December 23, 2010
Received the Firesense pyramid patio heater in good condition as it was well packaged and UPS took reasonable care in handling the goods. Instructions were severely lacking in clarity and the pictures were small with poor detail. All the necessary hardware (screws-77 in all) were not in a bag but had been screwed into their appropriate holes only to be removed prior to assembly. Key pieces were not marked as to front or back ot their relationship to other parts. Some parts were pre-assembled only to be taken apart prior to the assembly of other parts. The parts alligned well so that the screws were able to be inserted with minimal effort, however the threaded holes were poorly done and some were stripped prior to my assembly. The water bottle at the bottom of the unit that functioned to give the heater ballance and additional weight was poorly engineered. There was an ill fitting plug at the top that caused the water to leak out when the heater was tilted and moved using its attached wheels. This plug was in addition to a screw type drain/filler hole. The top plug was not accessable without removing 4 bolts and the propane tank retaining ring. The diffuser lid (top) was very "flimsey" and not much thicker than heavy duty aluminum and as a result the lid warped considerably during the heating process.
Had I not been somewhat negligent in my research I would have purchased a unit from another manufacturer that used more refined engeneering principals and a heaver gage material. To me this is a very basic heater with a very limited life-span. You would be well advised to look elsewhere.