Customer Reviews


17 Reviews
5 star:
 (3)
4 star:
 (4)
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2 star:
 (1)
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42 of 43 people found the following review helpful:
5.0 out of 5 stars Finally a pillow that delivers
OK - sleeping on this pillow is pure heaven. The first night, I dreamed my entire bed was made of this stuff, and I woke up with a big smile on my face. I was in exactly the same position I fell asleep in. That is a miracle in itself.

I have severe degeneration of my cervical spine. When I was 28 years old my chiropractor told me I had the neck of a 65 year...
Published on January 23, 2007 by bezoarrn

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25 of 26 people found the following review helpful:
3.0 out of 5 stars See in in person first
I have come to the conclusion that contour pillows are more of a custom item. What is wonderful for one person is bad for another. This is a good prodcut. For myself i found the hups and the middle dip too extreme for my body. This is not a design flaw in the product by merely a factor of the wrong size. I have another smaller pillow that I got for free when ordering...
Published on February 27, 2008 by Ima Goober


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42 of 43 people found the following review helpful:
5.0 out of 5 stars Finally a pillow that delivers, January 23, 2007
Amazon Verified Purchase(What's this?)
This review is from: Serta 4-Pound Density Memory Foam Contour Pillow (Kitchen)
OK - sleeping on this pillow is pure heaven. The first night, I dreamed my entire bed was made of this stuff, and I woke up with a big smile on my face. I was in exactly the same position I fell asleep in. That is a miracle in itself.

I have severe degeneration of my cervical spine. When I was 28 years old my chiropractor told me I had the neck of a 65 year old woman. I also had a completely reversed curvature. When I saw the xray, I understood. For 25 years since then I have struggled with severe neck pain, and finding a pillow that will just - let - me - sleep - has been impossible. I have paid a bundle for all kinds. This one is a godsend. I'm not saying it's a cure or that it will work for anyone else, just that it works for me.

This 4 pound weight is perfect for me. It is very sturdy with strong support, sinks in very little, and is SO SOFT. It springs right back when pressed, and it does not retain heat. I was afraid I would get sweaty at night, but not so. It's a small pillow compared to the other foam types I've had. It is a standard size, but I wish it was a little longer, more like a queen size pillow. Still it is pure pleasure. I can sleep both on my back and my side, and my head is kept in perfect alignment with my spine. It is by far the best pillow I've had. I wouldn't trade it for all the royal goose down in the world.
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25 of 26 people found the following review helpful:
3.0 out of 5 stars See in in person first, February 27, 2008
Amazon Verified Purchase(What's this?)
This review is from: Serta 4-Pound Density Memory Foam Contour Pillow (Kitchen)
I have come to the conclusion that contour pillows are more of a custom item. What is wonderful for one person is bad for another. This is a good prodcut. For myself i found the hups and the middle dip too extreme for my body. This is not a design flaw in the product by merely a factor of the wrong size. I have another smaller pillow that I got for free when ordering a memory foam pad. That one is a much better fit for me personally. I would recommend that anyone looking into one of these items go out to a store and feel one in person, see if there is a matress you can lie on to try it out. Then come back to amazon and compare prices of the exact same item.

For this particular item, the covering is not the soft velour cover that comes on the Swedish products, it is a terry cloth.
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32 of 36 people found the following review helpful:
1.0 out of 5 stars Too firm, January 11, 2007
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VG (New York, NY USA) - See all my reviews
This review is from: Serta 4-Pound Density Memory Foam Contour Pillow (Kitchen)
I had originally tried the Isotonic Ultra Contour pillow and wanted a cheaper version of that pillow so I decided to try this.

The description certainly made it seem as if this would be a worthy runner up to the Isotonic memory foam pillow. Boy, was I wrong. This pillow is extremely firm, to the point that it hurt to even sleep on. I didn't feel that it contoured to anything! It also seemed to build up heat. The overall experience was terrible. In fact, I woke up in the middle of the first night of having it and went and packed it up for return. If you are looking for a rock hard pillow, this is great I guess but if you are looking for something along the lines of the fantastic Tempurpedic pillow (or Isotonic) do spend the money and get those instead. The difference is astounding.
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5 of 5 people found the following review helpful:
4.0 out of 5 stars I finally found sleep!, January 30, 2009
This review is from: Serta 4-Pound Density Memory Foam Contour Pillow (Kitchen)
I went on a trip a few weeks ago and left my expensive cervical pillow in the hotel room. an hour later they conveniently couldn't find it, grrrrrrrrrr. anyhoo, for about 3 weeks now i've been trying to find a replacement. I bought 4 different pillows and none of them held up. once they got warm, they lost all form. (ooh a rhyme!) My neck was in pain and i couldn't get decent sleep.

finally, when all my physical store options were exhausted i logged on to amazon and started reading reviews. the #1 review is what made me order this pillow. the one thing she said was "it doesn't lose it's shape" and she was right... it keeps that hump for your neck even though it gets soft to your body heat. That's what is essential for these kinds of pillows. the dip is there to cradle your head and support you, not melt away in the night and make your shoulder hurt for 3 weeks.

This pillow is fairly hard when you first lay on it, but it warms up just perfect after awhile. I recommend it for people looking for a cervical pillow to do it's thing... support your neck and help you sleep better.

i give this 4 stars because nowhere in this packaging or on the pillow does it say it's a serta, and i don't believe it really is that brand.
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2 of 2 people found the following review helpful:
1.0 out of 5 stars Caused more problems than solved, July 12, 2009
This review is from: Serta 4-Pound Density Memory Foam Contour Pillow (Kitchen)
For the first week this seemed very comfortable but after about a month of using it I had developed such a terrible crick in my neck that I couldn't put my head back for the pain, which went well down into my left shoulder. I stopped using it and the pain went away within a few days and I regained full mobility in my neck. It's really too low and flat on its own but bolstered up with another pillow made it too high. I do NOT recommend!
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Comfortable and functional, November 27, 2007
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Amazon Verified Purchase(What's this?)
This review is from: Serta 4-Pound Density Memory Foam Contour Pillow (Kitchen)
This pillow was prescribed by my wife's neurosurgeon while she was awaiting neck surgery. It worked as indicated and provided relief for some of the pain she was experiencing. She is still using it post-surgery and finds it very comfortable for sleeping.
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4 of 5 people found the following review helpful:
1.0 out of 5 stars Not at all what I purchased, February 27, 2010
Amazon Verified Purchase(What's this?)
This review is from: Serta 4-Pound Density Memory Foam Contour Pillow (Kitchen)
I had purchased a 4 pound serta contour pillow, what I recieved was a 1 pound contour pillow, maker of unknown origin, because the tags had been torn off! Reordered again & received the same WRONG pillow.I will be very hesitant in ordering from Amazon again!Serta 4-Pound Density Memory Foam Contour Pillow by Sleep Innovations
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4 of 5 people found the following review helpful:
1.0 out of 5 stars Ouch!...(still), July 9, 2008
This review is from: Serta 4-Pound Density Memory Foam Contour Pillow (Kitchen)
This didn't do it for me. I am a side sleeper and was looking for something to fill the space between my neck and the mattress. This just didn't do it. It offers no support at all. Perhaps that is the idea behind "memory foam" in the first place. I am not sure, but for now it's back to smushing the down pillows to fill the gap and prevent the morning stiff neck.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Best choice (opinion of a veteran contour pillow user), August 7, 2009
Amazon Verified Purchase(What's this?)
This review is from: Serta 4-Pound Density Memory Foam Contour Pillow (Kitchen)
My first impression of this pillow (see below) was not overly positive. After using the pillow for over a year, and then accidentally leaving in in a motel, and trying to replace it, I have come to the conclusion that is was an excellent pillow. I cannot find a suitable replacement for it. All of the tested pillows are way too soft and mushy and they do not support my neck adequately. I am now rating this pillow with 5 stars, but it won't do anyone any good, as the item seems to be unavailable from Amazon.

I have used contour pillows for years. This one is not particularly firm (likely NOT a 4 pound pillow). I read reviews before purchasing this pillow, and a lot of people raved about it. I suspect that they had never used a contour pillow before, and were comparing it to a regular pillow. Then of course it would be far superior. It is not far superior to other contour pillows however.
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1 of 1 people found the following review helpful:
2.0 out of 5 stars pillow, May 31, 2009
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Cactus Cooker "cactus cooker" (Sun City West, az United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Serta 4-Pound Density Memory Foam Contour Pillow (Kitchen)
was not as happy with this as I thought I would be, it is too soft, no structure to it. I have another of these I just love but it is much firmer than this one. this one does not give you any support under your neck when you are sleeping, it immediately flattens to nothing.
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