|
|||||||||||||||||||||||||||||||||||
|
1 Review
|
Average Customer Review
Share your thoughts with other customers
Create your own review
|
|
Most Helpful First | Newest First
|
|
2 of 3 people found the following review helpful:
5.0 out of 5 stars
if you need a synthesis of what service management is, this is it,
By
This review is from: Service Agreements: A Management Guide (ITSM Library) (Paperback)
This is a small book that concentrates all the main ideas of Service Management and Service Agreements are, based on the ITIL best practices. Extremely useful for any Service Manager
|
|
Most Helpful First | Newest First
|
|
Service Agreements: A Management Guide (ITSM Library) by Rob Johnston (Paperback - September 30, 2006)
$37.00
In Stock | |
 
| ||
