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2 Reviews
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Average Customer Review
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0 of 3 people found the following review helpful:
5.0 out of 5 stars
A very good book
This is a very good book with a focus on service marketing. As I am in this field, I found the content very useful for my actual work. Contents are very clear and easy to read.
Published on September 25, 2008 by G. LO
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1.0 out of 5 stars
worst shopping experience through amazon
Too many pages were missing. I cannot even read it without pages! Worst experience ever. I will never buy anything from this person.
Published 7 months ago by yusuke
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Most Helpful First | Newest First
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1.0 out of 5 stars
worst shopping experience through amazon,
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Amazon Verified Purchase(What's this?)
This review is from: Service Management and Marketing: Customer Management in Service Competition (Paperback)
Too many pages were missing.
I cannot even read it without pages! Worst experience ever. I will never buy anything from this person.
0 of 3 people found the following review helpful:
5.0 out of 5 stars
A very good book,
By
Amazon Verified Purchase(What's this?)
This review is from: Service Management and Marketing: Customer Management in Service Competition (Paperback)
This is a very good book with a focus on service marketing. As I am in this field, I found the content very useful for my actual work.
Contents are very clear and easy to read. |
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Most Helpful First | Newest First
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Service Management and Marketing: Customer Management in Service Competition by Christian Grönroos (Paperback - March 20, 2007)
$53.39
In Stock | |
 
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