Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

Service Management: Operations, Strategy, Information Technology with Student CD Hardcover – January 27, 2005

ISBN-13: 978-0073122588 ISBN-10: 0073122580 Edition: 5th

11 New from $25.65 35 Used from $0.01
Amazon Price New from Used from
Hardcover, January 27, 2005
"Please retry"
$25.65 $0.01

Best Books of the Month
Best Books of the Month
Want to know our Editors' picks for the best books of the month? Browse Best Books of the Month, featuring our favorite new books in more than a dozen categories.

Product Details

  • Hardcover
  • Publisher: McGraw-Hill/Irwin; 5 edition (January 27, 2005)
  • Language: English
  • ISBN-10: 0073122580
  • ISBN-13: 978-0073122588
  • Product Dimensions: 9.9 x 8.1 x 1.1 inches
  • Shipping Weight: 3 pounds
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #919,407 in Books (See Top 100 in Books)

Customer Reviews

3.0 out of 5 stars
5 star
4 star
3 star
2 star
1 star
See the customer review
Share your thoughts with other customers

Most Helpful Customer Reviews

By Serena on January 9, 2010
Verified Purchase
Used for an online class. It was an okay text book, but it served its purpose.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again