Have one to sell? Sell yours here

Tell the Publisher!
I'd like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

Service That Sells! the Art of Profitable Hospitality - 1995 publication. [Paperback]

Jim Sulivan (Author)

5.0 out of 5 stars See all reviews (10 customer reviews) |

Available from these sellers.

Customers Who Bought This Item Also Bought

Mind Your Own Business: People, Performance, Profits by Jim Sullivan
4.9 out of 5 stars (17)
Now That's Service That Sells!: The Art Of Ma... by T. J. Schier
Setting the Table: The Transforming Power of Hospi... by Danny Meyer
4.8 out of 5 stars (64)

$10.19
The Food Service Professional Guide to Waiter & W... by Lora Arduser
5.0 out of 5 stars (1)

$13.56
The Waiter & Waitress and Waitstaff Training Hand... by Lora Arduser
4.1 out of 5 stars (9)

$21.86
Tips, the Server's Guide to Bringing Home t... by Tricia Spencer
4.0 out of 5 stars (7)

$14.70

Product Details

Paperback: 173 pages
Publisher: RrdBookSolutions,1995 (1995)
Language: English
ISBN-10: 1879239000
ISBN-13: 978-1879239005
Product Dimensions: 8.3 x 5.3 x 0.5 inches
Shipping Weight: 6.4 ounces

Average Customer Review: 5.0 out of 5 stars See all reviews (10 customer reviews)

Amazon Best Sellers Rank: #362,283 in Books (See Top 100 in Books)

Would you like to update product info or give feedback on images?

Customer Reviews

10 Reviews

5 star:		(10)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(0)

Average Customer Review

5.0 out of 5 stars (10 customer reviews)

Share your thoughts with other customers:

Create your own review

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

5.0 out of 5 stars A MUST FOR ALL RESTAURANT MANAGERS, December 20, 1999

George Georghiou - See all my reviews

This review is from: Service That Sells! the Art of Profitable Hospitality - 1995 publication. (Paperback)

Probably the best book ever written as far as running a restaurant goes. Very easy to read and fun.Worth its weight in gold, this is what companies pay consultants thousands of dollars for. Even after reading it several times, i still pick it up just to remind myself how simple it all is.

Help other customers find the most helpful reviews

Was this review helpful to you? Yes No

Report abuse | Permalink

Comment Comment

5 of 5 people found the following review helpful:

5.0 out of 5 stars Great for any training program, October 20, 1999

By A Customer

This review is from: Service That Sells! the Art of Profitable Hospitality - 1995 publication. (Paperback)

This book gives many examples how to train your servers to increase your profits by being sales people instead of order takes. The steps Jim Sullivan gives can be applied not only to the Food Service industry but to many other sales and service industries.

Help other customers find the most helpful reviews

Was this review helpful to you? Yes No

Report abuse | Permalink

Comment Comment

4 of 5 people found the following review helpful:

5.0 out of 5 stars A great buy, May 27, 2000

S TORNAU - See all my reviews

This review is from: Service That Sells! the Art of Profitable Hospitality - 1995 publication. (Paperback)

The best buy I have done since long time.. a hands on tool for hospitality and restaurant professionals.. Packed of tips, hints and the Truth.. I have started using some examples while still reading this book. I think a must for every manager and boss in this industry.. I learned a lot and opened my eyes again, remembered things forgotten and implemented tricks from the book.. this book is every cent worth spent.. And fun reading too.

Help other customers find the most helpful reviews

Was this review helpful to you? Yes No

Report abuse | Permalink

Comment Comment

Share your thoughts with other customers: Create your own review

› See all 10 customer reviews...

Most Recent Customer Reviews

5.0 out of 5 stars Great book that applies to every business
I found the copy I read kicking around the auto dealership while I was waiting for an oil change. It looked much more interesting than the old copies of Sports Illustrated,... Read more

Published 10 months ago by Roland G. Martinez

5.0 out of 5 stars Service that WORKS
I have been using this book in every business I have run for the last 20 years and it has no equal. I used to keep a box of them in my office and I would hand one to every first... Read more

Published 19 months ago by M. Zemke

5.0 out of 5 stars Best serer book
I love this book. Easy to read. Informative. A little funny. Every server and manager can benefit from reading. I reread all the time.

Published on February 12, 2009 by Crystal Dossman

5.0 out of 5 stars Service that sells
This is a must have for any manager or owner who wants to drive sells in there restaurant. you need this book if you care about what you do for a living.

Published on June 8, 2007 by Darell Smith

5.0 out of 5 stars The best service book ever
This is by far the best book out there on service, buy it you wont be disappointed!

Published on February 24, 2006 by Busby

5.0 out of 5 stars Great Read!
I bought this book for my management teams and went through it chapter by chapter every week and created action plans for implementation. Read more

Published on December 15, 2002 by Karim Kassam

5.0 out of 5 stars A FIVE STARS TOOL
This book it is exactly what it says it is. Easy tips that can help you to run your restaurant and improve the service you offer to your customers. Read more

Published on May 18, 2002 by A. KIRIAKOPOULOS

› See all 10 customer reviews...

Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!

Inside This Book (learn more)

First Sentence:
The Forbes magazine cover said it all: It's Supposed To Be a Service Economy ... Read the first page

Key Phrases - Capitalized Phrases (CAPs): (learn more)
Hillside Inn, Mud Pie

New!
Concordance | Text Stats

Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!

What Other Items Do Customers Buy After Viewing This Item?

Mind Your Own Business: People, Performance, Profits by Jim Sullivan Paperback
4.9 out of 5 stars (17)

Now That's Service That Sells!: The Art Of Managing The Sizzle by T. J. Schier Paperback

Setting the Table: The Transforming Power of Hospitality in Business by Danny Meyer Paperback
4.8 out of 5 stars (64)

$10.19

› Explore similar items

Tags Customers Associate with This Product

(What's this?)

Click on a tag to find related items, discussions, and people.

server training(2)

business(1)

management(1)

restaurant(1)

sales(1)

waiter training(1)

Agree with these tags?

See all 7 tags...

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

.jsOffDisplayBlock { display: block; } .jsOffDisplayInline { display: inline; } .jsOffVisibility { visibility: visible; } .jsOnDisplayBlock { display: none; } .jsOnDisplayNoneBlock { display: block; } .jsOnDisplayNoneInline { display: inline; } .jsOnDisplayInline { display: none; } .jsOnVisibility { visibility: hidden; } .jqOnDisplayBlock { display: none; } .jqOnDisplayInline { display: none; } .jqOnVisibility { visibility: hidden; } .jqOnDisplayNoneBlock { display: block; } .jqOnDisplayNoneInline { display: inline; }

Customer Discussions

This product's forum

Discussion	Replies	Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight

Start a new discussion

Topic:

First post:

Receive e-mail when new posts are made

Prompts for sign-in

Guidelines

Active discussions in related forums

Discussion	Replies	Latest Post
Travel forum Have You Written a Travel Book?	28	1 hour ago
Travel forum Can anyone recommend a book about backpacking around the world?	76	6 hours ago
Travel forum SPECIAL Offer: $0.99 throughout July	3	12 hours ago
Travel forum Tell me about the places you have traveled	23	1 day ago
Travel forum Road Trips	17	19 days ago