Customer Reviews

Sesame Street Toddler - 3 Pack

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The trusted leader in children's learning really blew it with this product. I bought SS Baby deluxe, SS Preschool and SS Toddler for my 2 and 4 year olds. My little girl was SO excited to play these games but Uh-oh. The small print says several of the disks DON'T WORK on Windows 2000 and they were developed for XP before the program was released so it is shaky on XP machines too. The bottom line - we can't run most of the CD's - some will install but not play. Some won't give the sound, some won't install. Very disappointing. Also Encore (who produces product) says on their web that they don't do refunds - you have to go back to the original store. Also they don't have an 800 toll-free number so you have to pay for support calls. NOT WHAT I EXPECTED FROM SESAME STREET. I WILL BE VERY WARY OF ALL THEIR PRODUCTS NOW. Amazon probably shouldn't sell this as compatible with 2000 and XP as it just doesn't work with many of those computers.

After much driver patching and updating, I managed to get all of the discs to install and play a little on Windows 2000, but the "Elmo's Preschool" and "Elmo Through the Looking Glass" discs will lock up our computer HARD (requiring a cold boot to fix) after 5-10 minutes of play. The "Sesame Street Preschool" disc hasn't locked up, but we can't hear any SOUND with it, so that sure doesn't make it playable either. My 33-month old son was very disappointed and keeps saying "Elmo's broken". :(

Encore should be ashamed for claiming it works with XP... It doesn't.

I was sooo excited to try this for my 4 year old. I went through all kinds of frustration trying to get Big Bird to talk...well, after many phone calls I was told that this game only works on some XP computers, not all and certainly not mine. Since it works on some, they are able to list XP as a requirement...this was a big disappointment. I was able to take it back...where I was told by the clerk that they simply took an older game and gave it a new face...and by the way, if only one disk will work with XP, they list it as compatible when the other two cd's in the package will not work for you. Bad software choice.