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Shakespeare, Einstein, and the Bottom Line: The Marketing of Higher Education
 
 
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Shakespeare, Einstein, and the Bottom Line: The Marketing of Higher Education [Hardcover]

David L. Kirp (Author), Elizabeth Popp Berman (Contributor), Jeffrey T. Holman (Contributor), Patrick Roberts (Contributor), Debra Solomon (Contributor), Jonathan VanAntwerpen (Contributor)
4.6 out of 5 stars  See all reviews (14 customer reviews)

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Book Description

0674011465 978-0674011465 November 30, 2003

How can you turn an English department into a revenue center? How do you grade students if they are "customers" you must please? How do you keep industry from dictating a university's research agenda? What happens when the life of the mind meets the bottom line? Wry and insightful, Shakespeare, Einstein, and the Bottom Line takes us on a cross-country tour of the most powerful trend in academic life today--the rise of business values and the belief that efficiency, immediate practical usefulness, and marketplace triumph are the best measures of a university's success.

With a shrewd eye for the telling example, David Kirp relates stories of marketing incursions into places as diverse as New York University's philosophy department and the University of Virginia's business school, the high-minded University of Chicago and for-profit DeVry University. He describes how universities "brand" themselves for greater appeal in the competition for top students; how academic super-stars are wooed at outsized salaries to boost an institution's visibility and prestige; how taxpayer-supported academic research gets turned into profitable patents and ideas get sold to the highest bidder; and how the liberal arts shrink under the pressure to be self-supporting.

Far from doctrinaire, Kirp believes there's a place for the market--but the market must be kept in its place. While skewering Philistinism, he admires the entrepreneurial energy that has invigorated academe's dreary precincts. And finally, he issues a challenge to those who decry the ascent of market values: given the plight of higher education, what is the alternative?

(20031228)

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Editorial Reviews

From Booklist

The idea of the college campus as a refuge for intellectual pursuits has been all but swept away as colleges and universities succumb to highly competitive market pressures, with liberal arts suffering especially as interest focuses on the "practical arts." Kirp, a professor of public policy at the University of California-Berkeley, examines how these trends have led to a consumeristic approach to the marketing of higher education. Students, once thought of as minds to be molded, are now "customers," a school's reputation is its "brand," each department a "revenue center." Disturbing as this trend may be, its effects have been widely varied. Kirp examines about a dozen schools and the ways they position themselves to attract the highest quality "customers." There was a staff revolt when a marketing strategist was brought in to the highly intellectual University of Chicago, yet several years later a budget crisis was averted as both enrollment and students' qualifications increased significantly. An illuminating view of both good and bad results in a market-driven educational system. David Siegfried
Copyright © American Library Association. All rights reserved

About the Author

David L. Kirp is Professor of Public Policy at the University of California at Berkeley and the author of fourteen books, most recently Almost Home: America's Love-Hate Relationship with Community.

Product Details

  • Hardcover: 336 pages
  • Publisher: Harvard University Press (November 30, 2003)
  • Language: English
  • ISBN-10: 0674011465
  • ISBN-13: 978-0674011465
  • Product Dimensions: 9.3 x 4.1 x 1.4 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (14 customer reviews)
  • Amazon Best Sellers Rank: #778,352 in Books (See Top 100 in Books)

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Customer Reviews

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32 of 33 people found the following review helpful:
5.0 out of 5 stars Top Down, November 14, 2003
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This review is from: Shakespeare, Einstein, and the Bottom Line: The Marketing of Higher Education (Hardcover)
What an engaging book, neat anecdotes abound. Each chapter presents a case study of some kind to show the sorts of adjustments colleges and universities make to gain and maintain competitive advantage. Much has been written of the packaging of students for display and evaluation by university admissions committees. This book explores the opposite end. Kirp shows how NYU wooed the finest analytic philosophers money can buy in order to gain top students and international reputation, how many public universities are rethinking their commitments to their charter states as the tax-based funding dwindles, and how schools such as DeVry, Phoenix, and many two-year colleges now fill a niche offering IT certification, practical courses most universities choose to ignore.

One of my favorite chapters exhibits the cooperation of several small southern liberal arts colleges in an effort to maximize the utility of the internet and defy the complications of location to offer a world class education in the Classics. The chapter on the University of Chicago's efforts to market itself by emphasizing the rigors and intensity of its offerings at the expense of its reputation as a party school provides some humorous moments.

Kirp seems to know all of the people he needs to know to get the stories straight and compelling. From the brainstorming of catchy college name to the purchase of science departments by the funding dollar, public and private, Kirp explores the variety of decisions, the successes and failures of faculty involvement, and the remarkable institutional overhauls that occur while remaining solvent and functional.

Money changes everything for the college and university. It seems all institutions need more of it, yet Kirp shows how many schools and their leaders are able to adapt to the market without compromising everything of value. The book fascinates so because the institutional norm is an aberration and so much of the success of an institution in its upkeep depends on the personality of the place, its faculty, and alumni. Would that each endowment provided its school with enough to prevent it from having to hire the marketeers for the make-overs. I have never read a book such as this, one that combines the hurt and impetus of wanting money and reputation with the creative and curious ways approaching a fix.

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22 of 23 people found the following review helpful:
3.0 out of 5 stars Laudable, but Limited by Its Methodology, May 14, 2006
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This informative and provocative book is presented as a series of case studies. They cover a quite comprehensive set of issues and institutions. Among schools mentioned or treated in depth are U of Chicato, Dickinson College, NYU, New York Law School, USC, U Michigan, UVA, Columbia, MIT, Rhodes College in Memphis, the British "Open University," the University of CA (various campuses), the University of Phoenix, and DeVry University (the last two are for-profits). The problems faced by these various schools -- raising operating funds, preserving their missions, collaborating with private industry, surviving a ratings-driven admissions process, adapting to and exploiting technology -- are issues that each institution faces in ways that are both distinctive and overlapping. The case-study method permits exploration of the complexities of the higher education landscape without reductiveness.

The method, however, does have its drawbacks. Too many issues (for instance, the role of technology) circle around repeatedly, so one starts to feel issue-fatigue. Also, the case study method attempts to "tell a story," often featuring personalities. The approach borrows a lot from the "New Journalism." For example, here is the opening sentence of Chapter 3: "For William Durden, the peripatetic president of Dickinson College, the October 5, 2001, issue of the Wall Street Journal contained some very good news." Well, maybe that gets a reader to want to keep going (actually, it turns me off), but it also suggests a focus on individuals and their impact on the places where they work, not on the abstract patterns to be found in the problems they confront.

This focus competes with the underlying structural argument of the book, which I take to be the following: The line between the academy and the marketplace is increasingly blurred in ways that are both exciting but also dangerous to the underlying mission of higher education. If institutions and their leaders do not become more self-conscious about this problem, they will be in danger of selling their schools down the river; i.e., there will be no problem with selling the academy because in essence the academy, as a separate institution in our society, will not longer exist. It will already have morphed into a trade school.

However, I did not really understand that this was the message until I got to the final chapter, entitled "Conclusion: The Corporation of Learning." (I'd actually suggest readers START with this chapter.) That's because the case study method provides lots of details and not very much analysis. It's also because Kirp wrote this book by conducting (or having others conduct) a lot of very specific interviews, which he does not seem entirely to have digested and because he entrusted the writing of a good part of this book to his graduate students and research assistants (see his "Acknowledgments," which are tucked away at the very end of the book).

In sum, this is an engaging book. It's full of interesting and useful narratives. In the broadness of its focus, it's really quite ambitious. But, in the end, it feels a little half-baked. It's a reasonable place to start thinking about some of the important issues it raises, but its focus is too fragmented and specific to permit the kind of abstract and sustained analysis that these issues truly require.
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18 of 20 people found the following review helpful:
5.0 out of 5 stars Excellent analysis on higher education, November 29, 2004
This review is from: Shakespeare, Einstein, and the Bottom Line: The Marketing of Higher Education (Hardcover)
This is an excellent analysis of the current state of affairs in higher education. The book includes 14 chapters including the conclusion. Each chapter can be read independently, as they follow the famed Harvard case study method. Each chapter describes a unique issue impacting higher education. Some of these interesting issues include: a) the advent and so far failing of online higher education; b) the success of for profit publicly traded university companies; c) the new sources of funds for universities, including copyrights and patents; d) the ongoing restructuring of undergraduate core curriculum to please the students and private industry; e) the shrinking government subsidization of public universities and their resulting de facto privatization; f) the compromising of the independence of university research when financed by the private sector; and f) various attempts to revive the liberal arts discipline within an increasingly profit driven higher education culture.

Throughout these issues, the authors covers recurring themes. These include the many conflict of interest between: a) intellectual culture and profits; b) professors' research activities and undergraduate teaching; c) practical job oriented education and liberal arts.

Some of these fascinating themes beg the questions of what is knowledge? What is culture? Even what is critical thinking? During the Renaissance the answer to such questions would include being fluent in both Latin and Greek in addition to a couple of vernacular languages. It also entailed having an extremely developed art appreciation supported by demonstrated artistic capabilities. A broad and deep understanding of most aspects of science was also important. Thus, in comparison to this ideal Renaissance Mind model, we are really all a bunch of illiterates no matter how well educated we are.

The author finishes the book by asking what will be the Latin and Greek disciplines of tomorrow. What he means by that is what will be the dying intellectual disciplines that will not survive our practical and profit driven culture. He ventures to offer some candidates for the intellectual cemetery, including: English literature, pure mathematics, foreign languages, maybe sociology and other liberal arts disciplines. He mentions these with much sadness. He does not want it to happen. But, he suggests that the painting may be on the wall.

The bright side of the coin is that higher education has never been so alive. Universities attempt a cocktail of different strategies to survive and thrive. Also, a bunch of smart institutions are attacking the higher education monopoly from all sides. Students of all ages never had so many opportunities to acquire higher learning in so many different ways. None of us does speak Latin and Greek anymore. But, we all have infinite opportunities to keep on learning throughout our lives be it a certification in C++ programming, or a business or law degree from specialized institutions. Also, online education is bound to make a come back and compound learning opportunities for all of us. What's wrong with all that? Not much really.

Thus, there is a lot of food for thought in this book. You will never think of higher education quite the same way after reading it.
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
revenue center management, parallel postsecondary universe, responsibility center management, virtual department, academic commons, campus units, certification classes
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Open University, Silicon Valley, University of Chicago, World Report, Santa Cruz, United States, University of Phoenix, New York Law School, University of California, Dickinson College, University of Michigan, Wall Street, Gigascale Center, Hyde Park, New York Times, Rick Matasar, University of Virginia, Hal Haskell, John Sexton, Kenny Morrell, San Jose State, Ivy League, American Bar Association, Business Week, Mellon Foundation
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