Customer Reviews

Shanghai Worth Garden Prod Gt Dlx Hse Reel Cart 5840 Hose Reels Carts

5 star:		(6)
4 star:		(4)
3 star:		(2)
2 star:		(2)
1 star:		(4)

 

 

The instructions are pretty much worthless, so it took longer than I expected to assemble it because I didn't do it in the right sequence, and had to disassemble then reassemble. but other than that it's fantastic! Plastic hose reels appear bulky because all the parts are made so thick; this metal one with it's thin diameter tubing is almost invisible. Even so, it's sturdy and not rickety. And the reel is mounted up higher, so you don't have to bend over as much when winding. Plastic ones are not sturdy at all, they tend to "walk" or wobble when you try to drag them behind you because of all the flexing (I used to have to pick up & carry mine). The one I replaced was the cheapest plastic one on sale at Ha**** Fr**** and even it was more expensive than this metal one. Look around at all the metal hose reels on Amazon, to get anything like this of a different brand starts at $90 and goes up from there!! My only criticism is that the manufacturer just throws the parts into the box with no styrofoam, so my reel was slightly bent and the handles had poked holes through side of the box. Also, all the threaded fittings are plastic, and although everything was leak-free on the first try, I would have preferred those parts to be metal for longevity. Oh, and the lead-in hose is TINY, only about 2 feet long, so unless you plan to keep it butted right up against the house under the faucet you'll need to buy a longer one.

For the price it is the best buy out there. Some have had a problem with assembly, but if you take time reviewing the instructions with the parts layed out the instructions are sufficient. Took about an hour to assemble. I am considering purchasing a second reel for the other side of the house. The handle problem that some buyers had appears to been corrected at the factory by them pre-bending the handle so it does not rub against the reel support. This unit sure beats the plastic units out there.

The Shanghai Worth Garden hose reel cart is excellent. The instructions could use some improvement but the product itself is great. I would highly recommend it.

Purchased on 4/18. Here I am on 6/1 and just back from home depot with a cheapy. The plastic pieces that connect the reel to the hose>up to spicket have already cracked after normal use (maybe 5-7 times) and cause heavy leaking. Tried to find replacement parts that were metal to save the unit but they are just too custom. My suggestion is to look elsewhere.

This hose reel is a worthless piece of junk. There is no way it will adequately hold 100 ft. of hose, much less the 200 ft. that the seller claims in their ads. Also, I will never order anything from this seller again. I contacted them about returning the unit and was basically told that I would have to pay all shipping costs (which, by the way, amount to more than the purchase price of the unit !!) and there would be a 20% restocking fee - not impressed with them at all.

So, I now have the unit in my attic taking up space and have purchased a replacement from Tractor Supply.

I bought this cart based on recommendations from others... I did not have any issues assembling the unit, but it hardly had any instructions. When assembling the unit, bolt for the handle did not fit, I guess the tread or the size do not match, so handle is just hanging now. I have to now hold it from spinning... The biggest thing wrong is the plastic elbow for the inlet hose does not screw in correctly when I attach the hose to it. The other day the water was on and the hose just disconnected itself from the plastic elbow spewing water all around for half and hour including inside of my hose, since I had a sliding door opened and the reel sits next to it. Other review are correct also, stating very short length of the inlet hose. I decided to keep the unit, since I already threw out the box it came in. But will not buy this one again.

I purchased the cart from DrillSpot through Amazon in April of 2010. This year, the plastic connector between the 2' hose and the cart has started to split and is leaking badly. I'm in the process of trying to obtain a replacement connector but DrillSpot has been no help. They suggested I contact the manufacturer (which is in China, of course) but the web address they gave me was for the importer. So far, no luck in getting a response, so I would caution potential buyers that the plastic connector is by far the weak spot and will render the cart useless.

This hose reel simply does not work. It's nice that it's all metal, except the most important parts, the threads. The price is also good, but this item just doesn't work. I put it all together (just throw away the instructions) and I hooked the hose up to it to try it out and immediately the connection hose that attaches to the swiviling bracket blew off allowing water to run everywhere. Awful.

I received a little missing hole dispensor, But I have to use it.
and I did it Rated two stars, after then, Supplier call me,
When I received call, I was surprised.

That's baecause, Nobody call me before,
as I talked to customer services that I received one missing part has has been received
and I bought form OSH for the part.

He just refund credit few dollars.

Appreciated.

Even though small part, Good communications.
Excellent Customer services

I bought this reel based on the good reviews, and I guess it's metal construction is better than the plastic ones around, but this leeks just as much as those ones. The other major issue is that the part where the feeder hose attached rotates fine in one direction but when you roll the handle the other way it screws out and falls off! Minor issue also is that it is quite narrow so will only accommodate a fairly thin hose, my 8 ply is too thick to bend in the short space allowed where it attaches to the unit.

I'll probably keep it because it's a cheap cart for moving the hose around, but the only way to use it is hook your main hose directly to the faucet.