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Product Description
NV352 Features: -Material: Plastic.-Large, detachable.-Complete anti - allergen seal technology canister ( traps 99.99pct dust / allergens ).-Costs less than.-Superior carpet and bare floor cleaning capabilities.-Bagless vacuum canister never loses suction.-Swivel steering makes maneuvering easy.-Large capacity. Warranty: -Five years warranty.
Customer Reviews
Most Helpful Customer Reviews
869 of 876 people found the following review helpful
4.0 out of 5 stars
Most powerful, light and versatile upright I've ever owned- LOVE IT!
April 21, 2011
By Annie
I bought this in 2010 and it really is what I've been looking for in an upright for years! I come from a Hoover Windtunnel that weighs ~ 23lbs and was killing me. I have carpeted stairs, so wanted a lift-off type upright but the Hoover model is too heavy. Then I saw the Shark infomercial. They always have such clever designs but their cordless vac reviews are so bad, I had to check reviews online before I bought this. They clearly are much better at making plug-in vacs over cordless re-chargeables because this one is a keeper! It makes vacuuming kinda fun :)
Pros:
- light and easy to push, pull and lift!
- all nozzles (except crevice tools) swivel- really easy to maneuver!
- so quiet, no high-pitched hiss at all, just a soft hum
- this thing is only 10 amps and the suction is better than the Hoover's 12 amp motor- unbelievable!
- converts to a light canister- hand held or still on the rolling nozzle base
- comes with lots of attachments (I got the extended reach model NV350E which came with the two on-board tools- 6" crevice and duster, the 24" extended crevice tool, the air-powered pet turbo nozzle, the funky looking non-motorized bare floor nozzle and the electric motorized standard nozzle. Mine did not come with an accessory bag or the full width bare floor brush.)
- can turn the beater bar off on the motorized nozzle with the 2-notch power switch so can use the primary nozzle for bare floors too
- the base rolling nozzles can be attached to the hose/wand-end in canister mode too (note the beater bars are not powered in this config.)
- can use the hose in canister mode with or w/out the built-in extension wand attached to it
- the cord hook holds the cord securely
- the beater-bars actually help self-propel the vacuum on rugs
- this might be a con for some, but I like the smaller width nozzle head that it has. I can get between all dining chair legs and other tight spots now.
- can adjust the suction for vacuuming around spot rugs and long drapes. There's a release you turn on the wand.
- the beater bars auto-shut-off when you vacuum up something that jams them and saves the motor and belt
- washable lifetime filters I know I'll never replace
- sealed system- I'll update on whether I notice the advantages of this long-term. With two cats and allergies, time will tell.
Cons:
- wish the extension wand was simply part of the handle and telescoped to any length/height i/o detachable. That would provide more ease of use and flexibility, especially in canister mode.
- it easily topples over when using the hose because it is so light and the hose is too short or not stretchy enough, and it's attached to the canister with an L-shaped pivoting elbow located too high on the canister.
- the power cord covers one room only. I think my Hoover Windtunner has a 50' cord where this is 25'. (Can easily add an extension cord though)
- the one-way direction of the beater bars does tend to groom rugs much more on the pull but that's what helps self-propel the vacuum, so I'll take the tradeoff. My Windtunner had two-bi-directional beater bars that groomed in both directions but didn't do as good a job as this does in just the pull, and it's so hard to push compared to this Shark!
- the canister is bulky/tall when trying to get under furniture so can't get past the nozzle head
- only storage for two tools on-board. How 'bout an attachment sash to wear?
- the cord hook should be higher- on the handle botttom
- The Hoover Windtunnel duster attachment fits right on the crevice tool tip in addition to the wand, so I could easily just throw on the duster while doing baseboards etc., w/out having to remove the crevice tool. Shark should take a look at that clever design. Unfortunately Hoover's attachments are not interchangeable with the Sharks' or I'd use them.
Other comments:
The canister dust cup does fill up in one vacuuming but that's because it works so well. It's easy to empty though, from top and bottom.
It doesn't have height adjustments for the beater bar but I haven't missed it on the varied height rugs I have, and it's not beating up my taller piles. I turn off the beater bar on the shag.
It's a very cool little vacuum that I highly recommend, and the price is not prohibitive like the feature-comparable Dyson and Electolux models (and they are heavier).
Update Oct 2011
Still going strong! I learned a few other cool things about this vacuum:
1) The hose elbows on both the canister and handle pivot. So you can pivot the elbow angles to get better hose extension.
2) It has a safety for when you clog up the hose/tubes, with large debris. I was using it to vacuum up demolition debris- slips of wallpaper, chips of sheetrock and all kinds of little junk (yes!), and all of a sudden it started making a very loud air noise from somewhere down low... Sounded like a hose connection was leaking.
So I bent over and saw that the little rectangular hole located in the one side of the canister(in the purple part)was sucking air in- big suction. I looked all through the vacuum and found I had a huge clog of junk stuck in the long handheld tube. When I removed the junk, it was all quiet again. So if your's make a loud noise, check this out.
Jan 2013
After I abused the thing with gypsum dust from drywall work, I dismantled it completely and cleaned it throughout. It's pretty easy to service. It's like new again and still going strong.
Pros:
- light and easy to push, pull and lift!
- all nozzles (except crevice tools) swivel- really easy to maneuver!
- so quiet, no high-pitched hiss at all, just a soft hum
- this thing is only 10 amps and the suction is better than the Hoover's 12 amp motor- unbelievable!
- converts to a light canister- hand held or still on the rolling nozzle base
- comes with lots of attachments (I got the extended reach model NV350E which came with the two on-board tools- 6" crevice and duster, the 24" extended crevice tool, the air-powered pet turbo nozzle, the funky looking non-motorized bare floor nozzle and the electric motorized standard nozzle. Mine did not come with an accessory bag or the full width bare floor brush.)
- can turn the beater bar off on the motorized nozzle with the 2-notch power switch so can use the primary nozzle for bare floors too
- the base rolling nozzles can be attached to the hose/wand-end in canister mode too (note the beater bars are not powered in this config.)
- can use the hose in canister mode with or w/out the built-in extension wand attached to it
- the cord hook holds the cord securely
- the beater-bars actually help self-propel the vacuum on rugs
- this might be a con for some, but I like the smaller width nozzle head that it has. I can get between all dining chair legs and other tight spots now.
- can adjust the suction for vacuuming around spot rugs and long drapes. There's a release you turn on the wand.
- the beater bars auto-shut-off when you vacuum up something that jams them and saves the motor and belt
- washable lifetime filters I know I'll never replace
- sealed system- I'll update on whether I notice the advantages of this long-term. With two cats and allergies, time will tell.
Cons:
- wish the extension wand was simply part of the handle and telescoped to any length/height i/o detachable. That would provide more ease of use and flexibility, especially in canister mode.
- it easily topples over when using the hose because it is so light and the hose is too short or not stretchy enough, and it's attached to the canister with an L-shaped pivoting elbow located too high on the canister.
- the power cord covers one room only. I think my Hoover Windtunner has a 50' cord where this is 25'. (Can easily add an extension cord though)
- the one-way direction of the beater bars does tend to groom rugs much more on the pull but that's what helps self-propel the vacuum, so I'll take the tradeoff. My Windtunner had two-bi-directional beater bars that groomed in both directions but didn't do as good a job as this does in just the pull, and it's so hard to push compared to this Shark!
- the canister is bulky/tall when trying to get under furniture so can't get past the nozzle head
- only storage for two tools on-board. How 'bout an attachment sash to wear?
- the cord hook should be higher- on the handle botttom
- The Hoover Windtunnel duster attachment fits right on the crevice tool tip in addition to the wand, so I could easily just throw on the duster while doing baseboards etc., w/out having to remove the crevice tool. Shark should take a look at that clever design. Unfortunately Hoover's attachments are not interchangeable with the Sharks' or I'd use them.
Other comments:
The canister dust cup does fill up in one vacuuming but that's because it works so well. It's easy to empty though, from top and bottom.
It doesn't have height adjustments for the beater bar but I haven't missed it on the varied height rugs I have, and it's not beating up my taller piles. I turn off the beater bar on the shag.
It's a very cool little vacuum that I highly recommend, and the price is not prohibitive like the feature-comparable Dyson and Electolux models (and they are heavier).
Update Oct 2011
Still going strong! I learned a few other cool things about this vacuum:
1) The hose elbows on both the canister and handle pivot. So you can pivot the elbow angles to get better hose extension.
2) It has a safety for when you clog up the hose/tubes, with large debris. I was using it to vacuum up demolition debris- slips of wallpaper, chips of sheetrock and all kinds of little junk (yes!), and all of a sudden it started making a very loud air noise from somewhere down low... Sounded like a hose connection was leaking.
So I bent over and saw that the little rectangular hole located in the one side of the canister(in the purple part)was sucking air in- big suction. I looked all through the vacuum and found I had a huge clog of junk stuck in the long handheld tube. When I removed the junk, it was all quiet again. So if your's make a loud noise, check this out.
Jan 2013
After I abused the thing with gypsum dust from drywall work, I dismantled it completely and cleaned it throughout. It's pretty easy to service. It's like new again and still going strong.
222 of 229 people found the following review helpful
By Weda
I purchased this vacuum about 6 mos. ago in search of replacing my Bissell Pet Hair Removal vacuum. I wanted to wait in submitting this review until I had used the Shark for a fair amount of time. I had initially purchased the Bissell Pet Hair vacuum to help me with the carpet and carpeted stairs in my home. We have two dogs, a Min Pin and a yellow Lab, so the dog hair has various sizes and colors. Our house is carpeted almost throughout (except the tiled kitchen and entryway) in a dark forest green carpet. You can imagine how quickly and easily the yellow Lab hair shows on this dark carpet. I found the Bissell to be heavy and almost impossible to deal with on the stairs. The removable attachment hose was always detaching somewhere, while I was trying to use it on the stairs (either the pet attachment from the extension piece, or the extension piece from the flexible hose, or the flexible hose from the sweeper body. Nothing broke, but in pulling the hose up the stairs, something would inevitably pull out from their counterpart as there were no 'locking' mechanisms to keep these separate pieces together. I also found that the rotating brushes on the Bissell did NOT stop rotating as long as the sweeper was turned on. This resulted in the sweeper 'eating' the rubber coating on the sweeper cord while I was trying to pull the hose up the stairs and the sweeper would roll over the cord. The cord was attached to the lower part of the vacuum so I had to wrap the cord around the top extension hose holder, to keep the cord in reachable distance.
The Shark had the lift-away canister that operated independently of the sweeper body. This has turned out to be the answer to my prayers. Now I can clean my stairs with the pet attachment and no longer have the `separation' problems. The suction seems equal to that of the Bissell, even though the Shark is smaller and lighter (which is a plus). The Shark has a cord clip so that I can now keep my cord higher in a holder that is designed to do this specific job. Yes, the Shark has a `smaller pathway', but that can be a plus too, as I can now get my vacuum between the chair legs and other furniture placements, where a wider vacuum head will not fit.
I also found that the Shark's removable canister is very easy to empty and clean. The Bissell has an upper portion of the wind tunnel that does not come off when you remove the canister for cleaning. This upper part easily gets filled with hair and dirt too, which falls downward after you remove the canister, making this a mess to clean up. One person's review of the Shark compared it to a `leaf blower'. This comment almost kept me from buying one of the best vacuums I have ever had. Yes, the Shark has a front vent, however, in order for it to blow things on the floor, you would have to be using the sweeper in the locked and upright position (then the brushes won't rotate anyway). Once you lower the handle for normal use, the vent points upward and does not disturb anything on the floor.
The Shark has solved all the problems that I had with my Bissell Pet Hair Removal vacuum and added positive features as well. The cost is much less than the Bissell, the lift-away canister is wonderful, the cleaning of the canister is much easier and less messy, it is lighter weight for easier maneuverability, the smaller cleaning pathway makes it possible to get into the smaller areas a wider head will not fit, the suction and cleaning power is easily equal to the more expensive sweepers, there is no adjustment necessary to go between carpet and hard wood floors, the brushes automatically stop rotation when the sweeper handle is upright, the vacuum easily removes pet hair without having to drop down any front extension piece. This vacuum is fabulous, I couldn't be happier.
The Shark had the lift-away canister that operated independently of the sweeper body. This has turned out to be the answer to my prayers. Now I can clean my stairs with the pet attachment and no longer have the `separation' problems. The suction seems equal to that of the Bissell, even though the Shark is smaller and lighter (which is a plus). The Shark has a cord clip so that I can now keep my cord higher in a holder that is designed to do this specific job. Yes, the Shark has a `smaller pathway', but that can be a plus too, as I can now get my vacuum between the chair legs and other furniture placements, where a wider vacuum head will not fit.
I also found that the Shark's removable canister is very easy to empty and clean. The Bissell has an upper portion of the wind tunnel that does not come off when you remove the canister for cleaning. This upper part easily gets filled with hair and dirt too, which falls downward after you remove the canister, making this a mess to clean up. One person's review of the Shark compared it to a `leaf blower'. This comment almost kept me from buying one of the best vacuums I have ever had. Yes, the Shark has a front vent, however, in order for it to blow things on the floor, you would have to be using the sweeper in the locked and upright position (then the brushes won't rotate anyway). Once you lower the handle for normal use, the vent points upward and does not disturb anything on the floor.
The Shark has solved all the problems that I had with my Bissell Pet Hair Removal vacuum and added positive features as well. The cost is much less than the Bissell, the lift-away canister is wonderful, the cleaning of the canister is much easier and less messy, it is lighter weight for easier maneuverability, the smaller cleaning pathway makes it possible to get into the smaller areas a wider head will not fit, the suction and cleaning power is easily equal to the more expensive sweepers, there is no adjustment necessary to go between carpet and hard wood floors, the brushes automatically stop rotation when the sweeper handle is upright, the vacuum easily removes pet hair without having to drop down any front extension piece. This vacuum is fabulous, I couldn't be happier.
190 of 197 people found the following review helpful
By H. Goulette
I bought this vacuum after reading all the reviews. I was going to buy a Dyson, but the cost sent me shopping elsewhere. The vacuum arrived and was easy to put together with just a few clicks, no tools required. This vacuum works magic on pet hair. We have a long haired cat that sheds all over the place. This vacuum is able to suck up all the hair. The attachements also work great for the car, boat, and RV. I would highly recommend this product. We also recieved a free steam mop with our order.
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