Most Helpful Customer Reviews
12 of 13 people found the following review helpful:
5.0 out of 5 stars
Thrilled with the TV, June 20, 2008
This review is from: Sharp Aquos LC52SE94U 52-Inch 1080p LCD HDTV (Electronics)
I found the buying experience through Amazon's authorized retailer to be great. I was a bit nervous about spending such a large amount of money with a retailer I knew nothing about but the transaction was perfect. As for the TV. I don't know much about the tech side but the picture quality is outstanding. I did start out with the analog cable but upgraded to digital 1080p and found the money is well worth it. The TV needs to be fed the high quality signal to perform at its best.
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10 of 12 people found the following review helpful:
4.0 out of 5 stars
Great picture, a few features missing, November 19, 2008
This review is from: Sharp Aquos LC52SE94U 52-Inch 1080p LCD HDTV (Electronics)
From a geek perspective:
This TV gives a great picture. It has so far been great for me and outperforms my roommates 1yr old Bravia XBR in a few areas. I was holding off for many months from buying and finally these were reduced to a reasonable price-size ratio. I couldn't give 5 stars because there are several cons- none of which are deal breakers but they broke my heart to be missing or incomplete. Overall, great set and I highly recommend over anything else on the market for quality and looks, although as far as usability features go they could be refined a bit more.
As noted in there are some cons which I will reiterate here as well:
Pro:
- Great contrast ratio.
- Size of the bordering on the set are small.
- No LED lit logo (sony's do that).
- Plenty of inputs.
- Great motion response: games look great. Great response in general actually: over a 25' VGA cable it looks great as a computer monitor.
- Audio input for couple with VGA input.
- RS232 port and decent specifications in the documentation to control the set.
- Detachable speakers
Cons:
- No Picture in Picture: with so much screen, only one input at a time?
- No labeling of inputs: If your input is not digital it won't know what it is.
- PC inputs are limited in resolution: Even though it is not practical to scale up to 1080p for VGA and be visible, it would be nice- especially since the set is tauted as being 'Full 1080'. Although it does function and look nice at lower resolutions, not all of them are supported.
- No DVI.
- Speakers are not as great as they could be, although this set begs for wall mount and speaker removal (they are removable).
- One feature of this thing is the 'Net' which is a really dumb downed slow web utility to view 'widgets' like current weather, stock prices, etc. Usability of this feature is not so great and it is too slow to be purposeful. Would be great if it were always on and customizable (email notifications would be great).
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7 of 8 people found the following review helpful:
2.0 out of 5 stars
Bad Pixels no satisfaction from Sharp, December 29, 2008
This review is from: Sharp Aquos LC52SE94U 52-Inch 1080p LCD HDTV (Electronics)
I purchased the Sharp LC52SE94U LCD HDTV through Amazon. The actual seller was OneCall(Huppin's). After 3 days 2 pixels went bad. Contacted OneCall, they said it was a manufacturer's defect & they would not be able to help me. They gave me the number to Sharp customer service. One interesting thing about the product, when I opened up the box it appeared that the LCD screen had been pulled out and replaced in the box. The internal packaging surrounding the display appeared to have been removed and replaced. When I mentioned this to the person at OneCall he stated that they did not open the product prior to shipping it to me. When I received the product it was still sealed with two nylon straps each covered with the OneCall's labels to ensure it had not been opened during shipping. So, if it had been taken out of the box it was prior to being shipped to me by OneCall.
Called Sharp and they had me take pictures of the problem and send the pictures to them via email. I sent the pictures to Sharp and received this response via email:
"We have reviewed the pictures, and the unit is within our specifications."
When I responded and ask what their specifications were for this type of defect I received the following from Sharp.
"
The Liquid Crystal panel is a very high technology product with 3,147,264 thin film transistors, giving you fine picture details. Occasionally, a few non-active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance of your product.
Sincerely,
Mrs. ***** ********
AQUOS Advantage Advisor
Customer Assistance Center
Sharp Electronics Corporation
1-87-SEE-AQUOS
aquosadvantage@sharpusa.com
"
It is my opinion that since this is a display system any error in the display would have direct affect to the performance of the product. I have High Definition cable and these defects are easily noticed during low light and night scenes.
A friend of mine had been considering purchasing a Sharp LCD HDTV but after hearing about my problems he is now planning on buying a Samsung.
Gave it 2 stars because it is a very nice display but the defects are very annoying. Sharp appears to have poor manufacturing processes and customer service. Why roll the dice with your hard earned money.
I have shopped on Amazon for many years. Their pass-through purchasing system has become very problematic with too many sellers each having numerous disparate reviews. If I had purchased this product from a brick & mortar store I would have been able to return it or exchange it. With OneCall this is not an option. In my opinion don't buy from Amazon, don't buy from OneCall, or and especially do not purchase a Sharp LCD TV.
Joe H
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