Customer Reviews

Sharp UX-CC500 5-in-1 Communication Center with Expandable Cordless Phone and Answering Machine

5 star:		(3)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(2)

 

 

I purchased this 5-in-1 based on a 5 star recommendation from another Amazon user for the previous model. I was going to use this in my home office and I have experience setting up fax machines, printers and answering machines.

The phone is poor quality, too small and the battery is not as good as my 4 year old Sony. Regardless of the settings the fax machine tries to kick in everytime you place or receive phone calls - you get the annoying digital handshake 30 seconds into any call.

The speaker phone on the phone has an inexplicable control. You cannot switch to the speaker on the handset once you have received a call.

The answering machine is also a dud - you don't know when you have new messages (no LED) and that digital handshake kicks into any message you receive so you can't hear the messages being left.

The documentation and configuration is poor - I could find nothing that shows me how to properly troubleshoot my phone.

As a 5-in-1 it flunks. The fax may or may not actually work, after spending several weeks with the basic phone and message center I give up.

I purchased the Sharp UX-CC500 for use as a home telephone/digital answering machine and occasional use for fax/copier. I like the fact that this unit is expandable, and I intend to purchase another cordless handset to give me three phones throughout the house for easy accessibility. There are up to 4 voice mailboxes in addition to the general greeting, so everyone in the house can have their own voicemail.
A neat feature of this unit is the intercom function between the handsets and the base unit which allow you to talk to people in other rooms just by pressing the intercom key and selecting the other phone that you want to ring. You can also program a name to each phone that shows up in the display.
In addition to that, there is a walkie-talkie feature between the handsets which allows you to take the handsets anywhere away from the base unit and they will communicate within 1200 feet of each other.
This 5 in 1 has so many features it is very important to READ the instructions in order to understand how they all work, in fact read them twice. I am extremely please with all functions of Sharp UX-CC500 and feel that it is well worth the money.

First, I want to address "shadysprings"- I think you were sold a malfunctioning fax machine. Mine works great, in all aspects. I was able to set it up in 5 minutes and send a fax within 10 (you have to program in your information first). I do agree with the other people's suggestions that you read the manual carefully. It is LOADED with FEATURES like a 4 person mailbox. But overall, I am thrilled with my purchase. It faxes, copies, and takes phone messages, and takes up relatively little space. What more can you want?

does not print a fax report (manual makes a point of saying that!!) answering machine is a nightmare to operate remotely
volume control on the cordless phone is perpetually irritating

it is pretty, and that's the only nice thing i can say about it

I tried this machine out, and liked everything about it except that it is a thermal printer, so it would be expensive to print very much. That accounts for the 4 star instead of 5 star rating. However, the reason it did not work out for me is that it gave me a headache everytime I plugged it in. Apparently I cannot tolerate the wireless signal. I have returned mine and will have to go with a corded system. Most people are probably not sensitive to that, judging by the number of cordless systems available nowadays.

Re: the bad review from Shadysprings, I could not believe we were looking at the same product. I am thinking

Shadysprings must have received a machine that was defective.

After looking all over for a phone-answering machine-fax combo, I decided to try this one. Everyone who sees it wants to order one. The footprint of the phone/fax is small and efficient, so it takes up a minimum about of desk space, unlike some of its competitors. I really like the color--I saw other machines that were black or dark gray and look too industrial and depressing for a home or contemporary office. The portable handset gets a good long charge and I can go outside far away from the base unit and talk to people.

The only minor problem I have noticed is the phone that is attached to the fax sometimes "blurts out" with a burst of the sound being louder. I don't know what this is, but it happens infrequently. GREAT PRODUCT!

Wow, what a great price, and so many features. However, everytime I use the cordless, I cringe. The sound is tinny...hurts my ear, no matter how I adjust the volume. I've had a lot of cordless phones over the years, and this one was the worst. The handset was just fine, however.