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Most Helpful Customer Reviews
12 of 12 people found the following review helpful:
4.0 out of 5 stars
Worked nicely, then whimped out. **Updated for the better!,
By
This review is from: The Sharper Image KP-W100 Automatic Wine Bottle Opener, Black (Kitchen)
The wine opener was a christmas gift for us, too. We didn't have a problem using it, it was actually pretty easy: just hold the defoiled wine bottle, place the opener over the top, and continuously press the down button until the cork comes out of the bottle. Then press the up button continuously until the cork pops out of the opener. We used it maybe 10 times with no problem, but the motor is now too weak. I don't know if we used it on a synthetic cork, but maybe. The people who gave it to us have one, too, but they didn't know how to use it. We showed them how, and their opener still works just fine. Maybe ours is just not charging fully? We're going to call Sharper Image to see if we have any luck since the website states a year warranty.
**Update: I didn't actually call Sharper Image, but I did discover what the problem was. At some point, we used the opener on a cork that had a wax seal which got stuck inside the opener. I couldn't see it inside at first, but it came out it pieces when I was messing with the opener (pushing the up/down button and swearing at it). Now that the wax is gone, it works GREAT! Go figure. I changed the rating to 4 stars, since the instructions didn't warn against the wax issue.
5 of 5 people found the following review helpful:
4.0 out of 5 stars
Used correctly, it's great!,
By
This review is from: The Sharper Image KP-W100 Automatic Wine Bottle Opener, Black (Kitchen)
We received this as a gift. At first, we did not have much luck, but after figuring out how to correctly use it, it has worked perfectly. The trick is to hold the opener straight up, apply some light downward pressure (hold the bottle with your other hand) and continue pressing downward and holding the on button UNTIL THE MOTOR STOPS. The cork will come out of the bottle like a charm. To retrieve the cork, just press the opposite button and the cork will come out. We rarely, if ever, have a cork that does not come out perfectly!
7 of 8 people found the following review helpful:
1.0 out of 5 stars
Am I the ONLY one?,
By
This review is from: The Sharper Image KP-W100 Automatic Wine Bottle Opener, Black (Kitchen)
I was given this electric opener as a Christmas present. The first time I tried to use it, the cork didn't come all the way out. Assuming that it was user error, I tried it again on a different bottle. On the second try, the cork came out of the bottle but would not come out of the electric opener. We had to take a pair of plyers to remove the cork. I have tried it two other times and has ended in the same result... plyers. I searched the web and found that there are no reviews on this product. Am I the only one that had this problem?
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