Listening is our most used communication activity, but the least taught from kindergarten through our professional career. It is much more than keeping quiet. It is a learned art and skill that can save you and your company time and money, boost morale and increase productivity. This workbook is proof that listening can be improved through training. Learn your major listening strengths and weaknesses, examine types of listening and major listening blocks. Then learn improved listening skills to strengthen what may be the weakest link in your communication chain!
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About the Author
Lillian D. Bjorseth is a rapport builder who works with entrepreneurs through Fortune 100 companies to enhance their relationship-building skills. She's worked with top AT&T executives. Since 1990 she has devoted her marketing and public relations skills to building her own two companies: Duoforce Enterprises, Inc., a speaking and training company, and Better Business Contacts, a Chicago-area business leads organization. She's a member of the National Speakers Association and vice president of marketing communication for the Illnois chapter.
She's a graduate of the University of Missouri School of Journalism.
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More About the Author
The Chicago Tribune calls Lillian a networking expert, and the Association Forum of Chicagoland calls her the business networking authority. She has helped tens of thousands of people build high-value relationships by honing their business development, networking and communication skills since starting Duoforce Enterprises, Inc. in 1990. She shares how to improve people-reading skills and communicate better verbally, nonverbally and through e-mail; polish their professional presence and network strategically.
Lillian's a top graduate of the University of Missouri School of Journalism. At Nicor Gas, she did executive speech writing and public and investor relations. At AT&T she coached top executives in communication and media relations skills.
She is author of Breakthrough Networking: Building Relationships That Last, 52 Ways To Break The Ice & Target Your Market, and the Nothing Happens Until We Communicate CD/workbook series. She's a contributing author to Masters of Networking. She's a certified trainer for the DiSC' assessment tools and a member of the National Speakers Association
Recently, Lillian was named one of the Great Women of the 21st Century.
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By Reader Views "Reviews, by readers, for readers" (Austin, Texas) - See all my reviews
This review is from: Shhh! Listen, Don't Just Hear (Paperback)
Reviewed by Michelle Anne Cox-Lomas for Reader Views (9/06)
Learning how to listen correctly is the #1 asset that can help you to become more efficient and prosperous in the work place, as well as help you to be the kind of person that everyone really wants to share their confidences with. Most people only partially listen while their minds wander off in other directions. We are all guilty of doing this, but with this fantastic CD, "Shhh! Listen, Don't just Hear" by Lillian D. Bjorseth, you will easily learn the correct way to truly listen to what other people are trying to say. Lillian D. Bjorseth does an excellent job teaching you the important theories and practices that you can apply to your every waking moment in order to get more information and truly listen correctly. Listening correctly is the most used communication skill that you can learn to be truly successful. There are many steps in learning this skill and Lillian makes learning fun and inspirational. She will take you through the correct steps, teach you the different types of listening that we do, and help you to overcome the seven biggest blocks that hinder your listening abilities. Listening requires your full attention and a clear mind. If clearing your mind of other thoughts has been a problem for you, you will learn how to easily understand what has been in your way and how to overcome these issues. She will teach you how to be more open-minded, consciously slow down your thought processes, empathize with the person you are listening to, clarify and confirm what they are saying, and eliminate the distractions going on around you and inside your mind as well. I learned some very important techniques through this great CD that have helped me to relate to my teenage children a lot better. No one talks faster than a teenager and they want to be totally listened to and if they feel that they are not being totally listened to, they will be the first ones to say, "Mom, you are not listening to me!" Well, this CD has helped me to learn some great techniques like slowing down and allowing my teenagers to say what they need to say without me trying to "read between the lines" of what they are saying. She even gave me some great advice on how to stop worrying and judging while at the same time trying to listen. Now I find that I can just sit back and totally listen completely to what they are telling me without interrupting them or feeling like I want to rush off and do something else. Truly listening to them has helped us grow closer and have a stronger bond in our relationships together. The only problem now is that they keep on talking and talking and talking!!! Ahhh...that's teenagers for you. Keep in mind that no matter where you are, with your boss, with your co-workers, with your friends, spouse, children, parents, siblings, neighbors, etc...everyone wants to be truly listened too and know that they were heard the first time. When someone starts to talk, whatever they are saying is very important to them. The best skill you can achieve is being a great listener. Now, I recommend, that you go ahead and get a copy of "Shhh! Listen, Don't Just Hear" by Lillian D. Bjorseth, for yourself today. And, if you want someone to learn how to listen to you more...get them a copy too! Book received free of charge.
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