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Shift: Inside Nissan's Historic Revival [Hardcover]

Carlos Ghosn (Author)
3.9 out of 5 stars  See all reviews (15 customer reviews)

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Book Description

December 28, 2004
In Shift, Carlos Ghosn, the brilliant, audacious, and widely admired CEO of Nissan, recounts how he took the reins of the nearly bankrupt Japanese automotive company and achieved one of the most remarkable turnarounds in automotive—and corporate—history.

When Carlos Ghosn (pronounced like “phone”) was named COO of Nissan in 1999, the company was running out of gas and careening toward bankruptcy. Eighteen short months later, Nissan was back in the black, and within several more years it had become the most profitable large automobile company in the world. In Shift, Ghosn describes how he went about accomplishing the seemingly impossible, transforming Nissan once again into a powerful global automotive manufacturer.

The Brazilian-born, French-educated son of Lebanese parents, Ghosn first learned the management principles and practices that would shape his decisions at Nissan while rising through the ranks at Michelin and Renault. Upon his arrival at Nissan, Ghosn began his new position by embarking on a three-month intensive examination of every aspect of the business. By October 1999 he was ready to announce his strategy to turn the company around with the Nissan Revival Plan. In the plan, he consistently challenged the tradition-bound thinking and practices of Japanese business when they inhibited Nissan’s effectiveness. Ghosn closed plants, laid off workers, broke up long-standing supply networks, and sold off marginal assets to focus on the company’s core business. But slashing costs was just the first step in Nissan’s recovery. In fact, Ghosn introduced changes in every corner of the company, from manufacturing and engineering to marketing and sales. He updated Nissan’s car and truck lineup, took risks on dynamic new designs, and demanded improvements in quality—strategies that quickly burnished Nissan’s image in the marketplace, and re-established the company in the minds of consumers as a leader in innovation and engineering.

Like the best-selling memoirs of Jack Welch, Lou Gerstner, and Larry Bossidy, Shift is a fascinating behind-the-scenes look at what it takes to transform and re-create a world-class company. Written by one of the world’s most successful and acclaimed CEOs, Shift is an invaluable guide for business readers everywhere.

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Editorial Reviews

From Publishers Weekly

When French auto manufacturer Renault acquired Nissan, they sent Ghosn to engineer the failing company's turnaround, and in short order, interviews and pictures of him were everywhere. The story behind his success is familiar to any reader of business publications, but he gives it here again, along with an extensive recitation of the business strategy that put the failing company back in black. Those who haven't heard the continent-hopping tale of Ghosn's family will be fascinated by the first few chapters, in which he talks about his Lebanese grandfather, who went to Brazil to make his fortune, and reminisces about his own childhood in Brazil and Lebanon. Though some readers may yearn for more details about Ghosn's childhood and his days attending university in Paris, Ghosn is all business. Indeed, his background information seems to have been included largely to establish him as a creature of globalization. The bulk of the book follows his progress at Nissan in dry terms, with short, declarative sentences moving the story efficiently but mechanically. Ghosn sprinkles in occasional passages about his business philosophy, briefly analyzing why Nissan went downhill under the traditional Japanese system and expounding on the necessity of communication, dedication and never hesitating. Nissan's resurgence was doubtless a relief for its shareholders and employees (at least the ones who survived Ghosn's downsizing), but there isn't likely to be a large readership for what, by the end, feels less like a book and more like a company's annual report, complete with history, statistics and vision for the future.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist

In Turnaround (2003), David Magee profiled the dramatic comeback of Nissan Corporation under the leadership of international businessman Carlos Ghosn. Here Ghosn relates the story in his own words, first sharing some of his family background and previous experience in the auto industry working at Michelin and at Renault, where he earned a reputation as "le cost killer." Ghosn was chosen by Renault as the only possible candidate to implement the changes necessary to revitalize Nissan, which was suffering under a decade of decline and unprofitability. The Renault alliance with Nissan injected desperately needed cash and revolutionized the stagnated culture at the Japanese company. Although Nissan had technologically superior products, Ghosn found there was a distinct absence of vision and leadership. His Nissan Revival Plan would become a highly successful cultural intersection that created the most dramatic turnaround in automotive history. Ghosn's rapidly paced narrative concludes with his hopes for the future of Nissan, penetrating new segments of the market in SUVs, pickups, and hybrids, along with a much-hoped-for entrance into the Chinese market. David Siegfried
Copyright © American Library Association. All rights reserved

Product Details

  • Hardcover: 256 pages
  • Publisher: Crown Business (December 28, 2004)
  • Language: English
  • ISBN-10: 0385512902
  • ISBN-13: 978-0385512909
  • Product Dimensions: 6.3 x 0.8 x 9.6 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (15 customer reviews)
  • Amazon Best Sellers Rank: #547,430 in Books (See Top 100 in Books)

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Customer Reviews

15 Reviews
5 star:
 (4)
4 star:
 (6)
3 star:
 (4)
2 star:
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Average Customer Review
3.9 out of 5 stars (15 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

9 of 9 people found the following review helpful:
3.0 out of 5 stars Nissan's turnaround is very compelling story; this book isnt, May 19, 2005
By 
This review is from: Shift: Inside Nissan's Historic Revival (Hardcover)
Carlos Ghosn is the pragmatic global citizen who rose through the ranks at Michelin and Renault before taking on the enormous challenge of turning around Nissan Motors. The performance he engineered with his teams has been extraordinary, and is certainly a story worth telling. Unfortunately, this book doesn't do the job. Instead, read "Turnaround : How Carlos Ghosn Rescued Nissan" by David Magee.

I purchased "Shift" because it was billed as having "insight into the Japanese way of doing business." Unfortunately, it fell short of that, and most anything else. This slim (200p.) whisp of work reads like a magazine article whipped up after one or two interviews; not the product of the person who catalyzed the turnaround.

Pros: Ghosn starts the book by introducing us to his beginnings, his family, and business experiences. His global worldview and background certainly served him well when he moved to Japan to take on this enormous challenge. His Lebanese, Brazilian, French, Brazilian, American, and French experiences certainly set him up to assimilate/communicate well in Japan.

Cons: Where's the beef? The book includes no relating about what it took to make things happen, how he communicated and transformed the culture of this moribund giant.

Overall, reads more like a mag article by a third party than a business memoir.
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2 of 2 people found the following review helpful:
5.0 out of 5 stars Absorbing, October 25, 2006
By 
Great story, real life story. Turning vision to reality, that's what he did. Carlos Ghosn is a true pragmatist, among other things. In this book he provides many specific details about his plan for Nissan's revival. Nothing came by chance. He had checked everything down to the slightest detail prior to devising the plan, which in turn he then had to "sell" to everybody, i.e. he had to convince so many parties involved - Nissan's workforce, Japanese society, world's media, etc. Not exactly the easiest of jobs, but he did it. Once they believed in his vision and actually got down to DOING what they had to, they succeeded. Simple as that.

Great book, great leadership lesson. Highly recommended.
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2 of 2 people found the following review helpful:
3.0 out of 5 stars A Great Business Leader, December 30, 2005
This review is from: Shift: Inside Nissan's Historic Revival (Hardcover)
Begins by tracing Ghosn's ancestry, early upbringing, and first assignments (Michelin - Brazil, U.S.; Renault, in France). The best part of the book, however, covers his revival of Nissan.

Renault felt threatened by the Daimler-Chrysler merger, and began looking at Nissan (along with G.M.). G.M., however, backed out, and the management challenge went to Ghosn. Nissan had lost Japanese market share for 27 years in a row, and was operating at 50% capacity, with far too many suppliers, constant goal changes, poor accounting data regarding product line profitability (later found only 4 of 43 models were making a profit), and goals generally lacked quantitative specificity on amount (eg. "Build a quality product"), timing, or priority.

He began with nine three-month cross-functional recommendation teams in key areas - eg. procurement, etc. The procurement team found Nissan paying 20-25% more for parts than Renault. Ghosn, based on prior experience, suggested achieving 1/3 of the improvement through engineering changes. The rest was attained through reducing the number of suppliers to a targeted level. Other goals included reducing general/administrative costs 20%, reducing dealership overlap by cutting the number 10%, cutting debt 50% by selling Nissan's holdings in its suppliers and reapplying the funds to debt reduction and new investment, and a specific date for returning to a stated level of profitability.

Ghosn also concluded that Nissan had a weak brand image - forcing it to sell products at lower prices than otherwise; he brought in a new chief designer from Isuzu to kick-start improvement.

Ghosn's focus throughout was on results, not culture change. (The old culture was one of excuses - problems were always someone else's fault.) Finally, staff previously learned their performance rewards at the end of the year. Ghosn changed that so that specific rewards were set at the beginning of the year.

Ghosn's report of actions taken at Nissan were interesting and valuable. I only wish he had gone into greater detail.
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Inside This Book (learn more)
First Sentence:
My grandfather, Bichara Ghosn, emigrated from Lebanon to Brazil when he was thirteen years old. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
automotive debt, revival plan
Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, Louis Schweitzer, North America, Nissan Revival Plan, General Motors, Billion Plan, Renault-Nissan Alliance, Dongfeng Motor, Yoshikazu Hanawa, South Carolina, Campo Grande, Rio de Janeiro, World War, Bob Lutz, Patrick Pelata, Shiro Nakamura, South America, Jac Nasser, Jurgen Schrempp, Maths Sup, Southeast Asia, Thierry Moulonguet
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