Customer Reviews

Shop-Vac 962-08-00 Ultra Plus Wet/Dry Vacuum 8-Gallon, 3.5-HP

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bought this shopvac at Discount Builders in SF. Splurged for a bigger model because the box described it as having a "powerful blower." Great, just what I needed. Took it home, tried it out immediately & was shocked that anything I tried to suck up (leaves, a nail) would just get stuck in the tube. This thing wasn't strong enough to suck anything other than dust into the main compartment. Tried the blower option & was horrified by the weak output. What happened to the "powerful blower??" A hair dryer puts out more air. Tried to take it back to Discount Builders 2 hours later & they wouldn't touch it b/c the box was open. Are you kidding me? I am stuck with this lemon. Wrote ShopVac & they sent me an automated email telling me to send it in for repair. Yeah, and that will cost me $20+ in shipping. I don't think it's broken, I think it just sucks (definitely no pun intended). Garbage, garbage, garbage. Don't waste your money & don't shop at Discount Builders in San Francisco.