Shop-Vac 962-12-00 12-Gallon 5-Horsepower Wet/Dry Vacuum

by Shop-Vac

Product Description

Amazon.com Product Description

The Shop-Vac 12-gallon 5 HP wet/dry vacuum is built to perform on the jobsite or in your garage. Packed with features like extra onboard storage and heavy duty tools and filters, this vacuum has a single-stage bypass motor with super quiet operation. Other features are an efficient three-level filtration system, a convertible blower, and a 12-gallon durable plastic tank with large tank drain. The accessories include an 18-inch power cord, an 8-by-2-1/2-inch lock-on hose, two extension wands, a 14-inch floor nozzle with brush, a 14-inch squeegee insert, an 8-inch utility nozzle, a crevice tool, a concentrator nozzle, an elbow grip, a hose holder, and a cartridge filter. Made in the U.S.A., this vacuum comes with a 4-year warranty.

From the Manufacturer

Shop-Vac 962-12-00 12-Gallon 5-Horsepower Wet/Dry Vacuum

Product Details

• Product Dimensions: 29.5 x 17 x 17.5 inches ; 20 pounds
• Shipping Weight: 25.2 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
• ASIN: B0007UTTLY
• Item model number: 962-12-00
• Average Customer Review: 2.6 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #179,832 in Home Improvement (See Top 100 in Home Improvement)

Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

2.0 out of 5 stars Some things to consider, February 4, 2009

By 

David Beardsley (Portland, OR) - See all my reviews
(REAL NAME)   

This review is from: Shop-Vac 962-12-00 12-Gallon 5-Horsepower Wet/Dry Vacuum (Tools & Home Improvement)

I've owned one of these for about a year. The vacuum has worked fairly well, and you do get a long hose and decent accessories.

These come with cheap furniture casters, and not surprisingly one broke a few months ago. Since they are mounted on the plastic "legs" that fasten to the side, you can't easily replace them with something better. The casters are not covered by the warranty, and the replacements are featured prominently on the ShopVac site. You must purchase a whole set, depending on your model they are about $3-10. The casters are odd dimensions so you can't easily find a substitute. This seems like a bit of a racket to me, and cheap build quality and unfriendly designs like this drive me nuts.

Granted, in the big picture this is just a few dollars, but if this sort of thing bothers you I'd recommend finding something better.

Also, note that filters are much cheaper here than on the ShopVac site.

2 of 2 people found the following review helpful:

5.0 out of 5 stars I own the similar model sold at Lowes, May 11, 2007

By 

J. Eaton "Thrifty Tool Guy" (Pennsylvania) - See all my reviews
(REAL NAME)   

Relative to the previous reviewer's comments. My 12 gallon ShopVac died after 4 years of hard consumer-grade use as my woodshop dust collector. I've put a lot of sawdust through that thing and it died this April (2007). Without a receipt, I assumed that my 5-yr warranty was meaningless, but I called ShopVac Customer Service on a whim. To my surprise, they asked for the model number and a date code that was stamped on the bottom of the motor. Once I provided that information, the responded with an email that my no-cost replacement motor and fan unit would be shipped Fedex ASAP. I had the unit within 5-days.

In short, I couldn't be happier with ShopVac and their excellent customer service.

2 of 2 people found the following review helpful:

1.0 out of 5 stars Stopped working on 4th use, December 16, 2006

By 

M. F. Benson (Aubrey, TX United States) - See all my reviews
(REAL NAME)   

This vaccuum stopped working on its 4th use. It was adequate as a vaccuum, although bulky and difficult to store. It is very loud as a vaccuum. As a leaf blower it is underpowered but relatively quiet.

This was a lousy value, and I will stay a long way away from the shop vac brand from now on. I advise everyone to keep on shopping if they are looking at shop vac.