Customer Reviews

Shoplifters vs. Retailers The Rights of Both

5 star:		(4)
4 star:		(2)
3 star:		(3)
2 star:		(0)
1 star:		(0)

 

 

While larger companies with professional shoplifter patrols may benefit the most from these case histories, Shoplifters vs. Retailers holds information not readily available in such a specific form and retailers and students of law alike will find it important. Shoplifters vs. Retailers covers legal issues and rights of both retailer and shoplifter, relying entirely on case histories of selected shoplifter apprehension scenarios; and will prove essential to retailers who wonder about recourse in identifying and detailing shoplifters or suspects.

I am new to the field of Loss Prevention. I found this book very informative and insightful. Its too bad I didn't have it when I started six months ago as I would have avoided some rookie mistakes! The case reviews are interesting and instructional.

I recommend this book to anyone just entering the LP field.

It first when I saw the title "Shoplifters vs. Retailers: The Rights of Both" all I could think of was the only rights shoplifters should have is to be "hooked and booked". However, after reading the book I would say the book should be required reading for begining Loss Prevention Agents. I like the Scenario and Analysis set up of the book. But there are far too many "single item" detentions in the book. For me to risk my badge, possibly my job, and a lawsuit on a bad detention if I am wrong on a single item, I have to be VERY certain that a shoplift has occurred and that the individual has the merchandise. Not that I have not been involved in single item detentions, but sometimes it's better to let someone walk with the merchandise; because if the person is a true shoplifter they will be back.

"I have read many books on shoplifting and this tops them all. It is now required reading for all of our shoplift agents. I especially like the no nonsense, straight to the point scenarios."

This is a must read for anyone new to Loss Prevention or store owners/managers that do the LP work themselves. I picked up this book back when I worked LP. Looking back on my 6 year career I would say I wish I had come across it earlier (I did everything from catching shoplifters and dishonest employees myself to training and certifying the LP staff in my market and managing LP over multiple locations). I found that some companies just don't do a good job training their LP staff, and the people making the arrests don't get how serious stopping someone for suspected shoplifting is (especially when it becomes routine). The fact is that every stop potentially opens the LP staff and/or the company up to financial liability and the possibility of someone getting seriously hurt. The scenarios and outcomes in the book are things that should be kept in mind on every stop. When I was new to LP, I didn't get the ramifications of my actions and learned all of the lessons contained in this book the hard way (either by my own mistakes or those of colleagues). I wish I had read something like this early on. Don't expect to find anything really advanced here, this is all basic stuff one will pick up doing the job for a little while. So why did I give it only 3 stars? I thought it was too short and not in depth enough to be a $12 published book.

Know your rights as a shopper. If you want to know where the line is for store security, this is a very good book to read.

This was kinda a long read having been in the business for over 20 years... no I'm not a shoplifter. But I will put it in my training books for new LP officers. It never hurts to see how someone from the outside might look at what you have done.

This book simply explains different scenerios from different viewpoints. It wasn't in depth enough as far as "rights" were concerned.

"I have read many books on shoplifting and this tops them all. It is now required reading for all of our shoplift agents. I especially like the no nonsense, straight to the point scenarios."