Customer Reviews

Siemens Gigaset Additional Handset for SL785 Only (SL78H)

5 star:		(5)
4 star:		(2)
3 star:		(2)
2 star:		(1)
1 star:		(1)

 

 

I bought 3 SL78H handsets to work with the SL785. These are fantastic. The size and appearance makes them a great addition to any desktop or nightstand. The digital time display changes to just the time and dims after a few moments so it does not leave a bright light glowing and keeping you awake. Alternatively, you can set the display to show an analog clock (one with hands).

Voice quality is fantastic, features are comprehensive, and the range is excellent. The built-in phone book allows you to have multiple numbers associated with each entry, e.g., home, mobile, work, and by using the included software which can download your Outlook contacts to the phone book, you can program bypass numbers for 3rd party international service providers. This is the 2nd Gigaset telephone system I have had and I bought these new models as soon as they were available in the United States.

While a "package" of the base and additional handsets might be a bit pricey when compared to other wireless telephones the Gigaset system is worth every cent.

If you have trouble with coverage, this phone works great. Unfortunately each phone works independentlty and they do not sync phone numbers, ring tones. etc.

Technically - this phone does everything that I wanted. It talks to a Bluetooth headset, it downloaded my contact list from Outlook, it automatically answers as I lift it out of the cradle. It feels hefty and solid.

My disappointment? Two things. First - I have the volume cranked and it just isn't loud enough. If my hearing was bad - it would be totally unacceptable. Unfortunately, I am at the age where that time isn't far off. At the moment, the problem is that I have a senior citizen relative who's voice is hard to hear on the phone. On my other phones, I crank the volume to hear her - on this one, with the volume all the way up, I'm straining to hear her.

My second problem is that the headset is not at all comfortable for me to use. The top of the phone cuts into my ear during long phone calls. It always feels uncomfortable. It is even more so when I speak to someone I can't hear well, and I unconsciously press the phone tighter to my ear.

I haven't decided to send it back yet. I have a home office where I take a lot of customer calls. I'm going to see if this works well for me as a Bluetooth only phone.

I got this several weeks ago for my home office dedicated line. I have to say it is the best phone I've ever had. The volume is low so to resolve that, I have a Panasonic KX-TS3282B and I use a splitter so that I can have a clear speakerphone. And at times when I just don't want to hold the Siemens in my hand for long periods of time, I also have a Plantronics Savi Office WO100 headset that is DECT 6.0 attached to the Panasonic.

I've killed the ringer on the Panasonic and removed the handset coil cord from the handset and base. I made termination plugs for both the Savi connection from headset to phone and the handset. One only has to remove the handset from the cradle and hit the on button on the side of the headset. No lifters needed. When the call ends I hit the button on the headset to turn it off and put the handset back into its cradle.

I will say that I also would like the volume on the Siemens to be louder, but until they come out with a firmware refresh that addresses the issue. I'll have to do.

The other thing I like about this phone is that you can upgrade the firmware and if you registered your phone, you can get email notification when updates are available.

I will say that so far I've not had any of the service needs some have had.

Graet look, great feel, great quality. Low speaker level for hands free use.Leave it to German to make something this high level of quality.

I purchased a Siemens Gigaset Sl 785 system for over $600.00 from Amazon about 6 months ago. One of the handsets developed a problem where the screen became excessively bright. I called the help number, the agent tried to help fix the phone using a reset technique but this did not help. I was told that the phone would be replaced since it was still under warranty. I was told that the company would contact me with a return authorization number within 48 hours. This was more than 3 weeks ago and repeated calls to the company and promises for action have still not resulted in a return authorization. I will update this review periodically and let those who are interested in such issues know what happens. So far service has been nonexistent. After spending so much money for an admittedly wonderful phone, you would think that the company would try to do a better job.

(update #1 3/10) Finally, after repeated attempts I got a Return Authorization # and sent the phone back in Mid January. 2 months later (Mid March) still nothing. This is ridiculous. Here is what they sent me:

Thank you for your call. We are glad to be of assistance.

We apologise for the inconveniences caused by the delay in generating your RMA number. In order to have the faulty Gigaset SL785 repaired/replaced please do the following:

1. Send the handset, handset cradle and handset cradle power supply to :

Menlo Logistics
C/o Efficient Networks
601 S Royal Lane #100
Coppell
Texas
75019

(update #2 3/11) I contacted them and they sent this:

Thank you for your e-mail. We are glad to be of assistance.

We apologize for the delay in the repair procedure.

We inform you that we have escalated your case to our Second Level Department and we will contact you as soon as we receive the required information.

(nest update ???)

This phone is first class, I wish the buttons were a bit bigger. Range is excellent and great sound quality. You will love it!

I would have to say that this is the best cordless phone I have used to date. Works great and perfumes like a champ. I highly recommend it for the advanced user.... I say advanced because it is not a simple item to setup and utilize all of the options it has. Going to take the average tech person several hours to set it up correctly. But for the person who knows what they are doing it can't be beat....

This not a bad phone. The one thing that this phone is lacking is that you can not see the time when you are on a call. The other thing is that the phone's response time of switching between the menus. It has an extremely slow proccesor. The Plantronics phone, Panasonic and so many others move from one screen to another quickly but NOT this one.

This phone is built like a Mercedes Benz, BMW or AUDI. The phone's metal case has a heft and polish that plastic would be hard pressed to match. The calling features are simple and easily used. The voice quality is crystal clear and natural. The keypad works smoothly with distinct clicks. The display is well laid out and multicolor. If you desire the phone can be customized to your hearts content.

Simply a sublime product. Buy this handset and the requisite base phone, you will not regret the purchase.

Siemens/Gigaset have made the perfect cordless phone system in my opinion.