Customer Reviews

Siemens 2400 Gigaset 2.4 GHz Gray Supplementary Handset and Charger

5 star:		(8)
4 star:		(6)
3 star:		(6)
2 star:		(6)
1 star:		(24)

 

 

I read through the considerable number of reviews on the Gigaset suite of products before buying this unit. I almost bought a different phone because of the wide range of experiences with these phones. After careful consideration, I bought the 2402 and couldn't be happier with this product. I live in a three story home, with a reasonably large yard. The home was built in the '30's and several rooms don't have phone jacks. Consequently, when I found out about the Siemens cordless systems, it sounded perfect. The thought of having several phones without needing to install wiring was very appealing. We used to have a single 900 mhz cordless phone, which was never where we needed it when it was needed. And after two Sony 900 mhz, and the new Panasonic 2.4 ghz died on us, my wife and I wanted a phone that was going to both perform and last.

With that background, the Siemens system has been fabulous. The range, battery, and clarity performance are all as good or better than the Sony and Panasonic phones that we've used in the past. The features are SIGNIFICANTLY better! The Siemens handsets have very intuitive menus and are very nicely styled. The range and clarity of the handsets have been flawless. The base unit is hidden away in a closit on the third floor, and we get a perfectly clear signal on every level of the house, as well as our yard, which extends at least 150 feet away from the base. I replaced the batteries with Kodak NiMh rechargables, and battery performance has been great - we've not run out of battery power once. Although, the supplied NiCd batteries weren't a problem either.

I read about some issue with DSL incompatibility, but we have not had a problem even though our main telephone wire also carries DSL service. We simply plugged the base in and it worked. One of the other reviews talks about hold being an issue, but this easily fixed by properly configuring the privacy feature. My single complaint is that the handsets are too thin to cradle with my shoulder (probably a bad habbit anyway.) The good news is that the handset has a built in plug for a headset, which we bought when we ordered the system from Amazon (check out the Plantronics units.) And the headset turns out to be infinitely more comfortable than cradleing the handset anyway.

In short, this system has completely exceeded my expectations and I couldn't be happier with this purchase!

I bought the 2400 Kit to go along with the 2415 that I bought (phone/answering machine). Easy to set up. Outstanding sound quality. If the battery is completely dead, it charges up completely in about 4 hours. It's the best phone, cordless or corded, that I've ever owned. I don't know what other products Seimens makes, but I'd like to find out!

I bought one to go with my base. It is sleek, light weight, and the security features are excellent. The intercom, and call forwarding to individual handsets, are features I most liked about the system. The built-in spare battery charger is nice too. This system has better sound than the two 900MHz SONY units that it replaces. The only drawback was that the batteries that came with it would not charge, even after 24 hours. I bought NiMH batteries to replace them, they have twice the capacity of NiCads.

I have used Amazon.com for other purchases and have been completely satisfied with their products and services up until I wanted to expand the # of 2400 giga-sets I have on my Siemens phone system. I ordered 2 after market refurbished units in January 2003, $$ each, of which only 1 worked. I sent it back and it was replaced with another failing unit, which was replaced with yet another failing unit. I am tired of the RMAs, shipping charges, poor products & service.
Amazon.com is great for books, CDs, DVDs, etc.. but stay away from the refurbs.

I bought two of these to accompany my main system phone. Registering it to the base is simple but impossible to do without the main system so no need to worry about someone "tapping in!" It's really simple to program and use the directory features. Great sound quality both form myself and the person to whom I am speaking.

I am not in the habit of giving bad reviews, but I unfortunately have to in this case. I was an early adopter of the system- it was just perfect for the older house we lived in at the time. The fact that the old house had just a couple of phone outlets had been a real problem before I found this system (I bought the 2415). I hauled out my credit card and bought the system and three extra handsets, very expensive. For about two months, things were great. Even my wife, a noted technophobe, was impressed. THEN....

The great wave of handset failures began. They ALL eventually failed. Understand that these were purchased new (not refurbs) for a LOT of money. Siemens replaced them all more than once, until the original warranty ran out. As soon as the original warranty ran out, it was suddenly not thier problem, even though they agreed that I had not had a functional handset more than a couple of months. Of course, then replacing the handset (one, apparently, doesn't repair these little gems) became prohibitively expensive. The base, as far as I can tell, always worked fine. It still does, I think, but since I have no handset to access it as it sits electronically blind and deaf, I can't really tell.

In summary- the handset is the problem.

Replaced the whole thing with a Panasonic system, which works perfectly. Do that instead

I wish I had read these reviews before plunking down around[the $] for the 2402 and four handsets. I got the same run aroundfrom the manufacturer about re-regestering the handsets andbase. After trying that around 4 times, the manufacturer is sending mea new base unit to see if that helps. By the way, if you have anyother electronics that use 2.4 GHZ technology,(i.e. security cam.,video sender/receiver etc. forget it. They just won't work if thephone is in use. Save your money until the manufacturer admits theyhave a problem and improves their system. Stick with 900mgz!

DO NOT buy a refurbished set. Mine lasted just past the 90 day return policy and stopped working. Siemens are not interested in fixing it.

I've owned the base station and four handsets (six if you include the warranty replacements). The handsets are absolutely worthless. They don't stay charged, they click and pop while you're using them and the LED display goes out within the first year. Siemens is still in the cordless phone business, but they won't get another dime out of me! Don't waste your money!!!

We've had the Gigaset 2420 with 3 wireless units for almost 3 years now. The battery life on the wireless hand sets has been terrible all along, and we've even tried changing the batteries. Now, one of the wireless base stations has starting to die on us. The conversation begins fine, and barely lasts for 20 seconds or so. The quality of voice starts to stutter and gets really..really choppy. Finally to the extent that one has to drop the call. Although its out of warranty, but for the of this system, one would not expect such a poor quality from such an expensive set. Our much inexpensive phones from other manufacturers are still working flawlessly.

I would NOT recommend this system to anyone.