Customer Reviews

The Six Sigma Black Belt Handbook (Six SIGMA Operational Methods)

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Has anyone actually sent in the 2 dozen or so corrections to the publisher? The text is weak on analytics and not a 'stand alone' reference for the tougher certification exams (ASQ, Moresteam, etc).

Even so, it is one of the best commercial volumes out there - in terms of organization and potential benefit to the practitioner.

They should take a page off Juran's Quality Handbook, or other Engineering Handbooks (Perry's), on formatting and content development.

Well, this is published by the Motorola University and contain reference to some of the content discussed in their Six Sigma Black Belt programmes. As in general if you are in love with the original "concepts" and a collector of Six Sigma books go ahead. Motorola actual black belt programmes includes high practical content making you a capable practitioner. Well you cant expect that from this material. This is a reference for those seeking clarity on the concepts rather than tools. Well out of the two Black Belt Handbooks available in the market as at the date this review was made this stands clearly behind Pzydeks Handbook and ahead of ASQs handbook. There are spelling mistakes, but those are not that so bad.

First: For a six sigma book, this book has too many spelling mistakes. It's incredible.

Second: As far as the DMAIC explanation, the book is very superficial. It could have been named :"Six sigma green belt handbook".

Third: The book gives a good overview about lean and kaizen projects.
Fourth: The book develops well enough the six sigma management system.

This book may complete some previous ideas bearing in mind that this won't be your six sigma first book.

"The Six Sigma Black Belt Handbook" is a must read for all Black Belt practioners striving to meet, if not exceed, critical customer and critical business requirements. The insights that I gained, as a practicing Black Belt with more than 20 years of process experience, from reading the "Six Sigma Teams, Methodology and Tools" section will help me drive even greater increases in customer satisfaction and generate even more cost savings.

Received the book in excellent condition within the delivery time provided by the seller. Thanks!