Top critical review
5 people found this helpful
Comforable, but not particularly durable
on June 28, 2011
I bought these shoes in Nov 2010, and immediately loved them. They're super-comfortable and fit really well. The shoelaces were a little too short, but longer replacements laces are cheap.
After wearing them for about 2 months (by now in the middle of winter) I noticed my right foot was FREEZING, to the point of being almost numb from the cold. After a week of this, I found that the right shoe had a 3-inch tear in the fabric were it met the rubber sole, right at the toe bend (the upper 1/3 of the shoe that bends when you move your toes up and down). Figuring I'd gotten a bad pair, I filled out the needed paperwork for a warranty replacement and sent them in (shipped at my expense, of course). After 7-10 days, I received an email stating that Yes, the shoes are eligible for a free replacement and I'd be receiving them in a couple of weeks. I finally received them back in late March.
Flash forward to today (June 28) and it's pouring down rain outside. I noticed my right foot feels damp, and Lo and Behold, another tear in the exact same place. I have no idea how long it's been there; this is the first significant rain we've had in a month. But I'd guess a few weeks at least.
My guess as to what is causing these tears is this: I tend to drive mainly with my toes on the gas pedal, not the entire foot. The constant up-and-down motion, along with it resting on the gas with the toes bent, is causing this tear to develop. This is the only thing I can think of; it's not like I'm doing heavy labor outdoors in them. So while maybe not entirely the fault of the shoes, I still expect a little better quality from the manufacturer. At the very least, they need to take of look at this issue. If these shoes can't withstand this after a few months, I'd hate to see what they'd look like after 2 years.
I won't be returning these for another replacement pair. At this point I'm nearly $65 into them, and I don't want spend any more money shipping them back for replacement.
I love the shoes - they are VERY comfortable - and I like what the company is trying to do with it's environmental goals. But they're just not durable enough. It's good that they're biodegradable, because I have no choice but to just toss them in the garbage.