Customer Reviews

Simplicity Universal TV Remote Motorola

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

I bought this for a gift for my 88-year-old mother, who has advanced macular degeneration. I chose this particular one
because it is easier for her to use, and the yellow background for the big black numbers, and the lighted display, help her to
use what little vision she has left. She loves it.

SINCE MAXI-AIDS MADE "UNAVAILABLE" THE REMOTE LISTING, UNDER WHICH I HAD A REVIEW POSTED (I'M SURE SO PEOPLE WOULD NOT SEE), I THOUGHT IT BEST TO WARN UNDER THE NEW LISTING.

While this remote has worked fine, according to the person I bought it for as a gift, I would recommend that you purchase it from another seller. DO NOT PURCHASE FROM MAXI-AIDS - PLEASE SEE BELOW. (Give your money to a company that appreciates how hard you have worked for it.)

I will review the remote under sellers that I would hope are more customer-oriented and stand behind their products/service, so look there if you are contemplating a purchase.

I had a terrible time with another item I purchased from Maxi-Aids (didn't work and said they would replace, but claim "we never got the defective one"). THE REASON ALL OF MAXI-AIDS REVIEWS LOOK TO BE ON THE POSITIVE SIDE IS BECAUSE THEY DRAG OUT THEIR RESPONSE TIME UNTIL YOU CAN'T RETRACT IT/DISPUTE THE TRANSACTION. Pay attention to those negatives you do see in their feedback. Those people are telling the truth :)

A month and a half of waiting, e-mails, and rude responses, I never did get a replacement item for my non-functioning purchase. I even had a tracking number that said it had been delivered, but they refused to help. I talked to a Michelle, who claimed to "put things in order to get the situation resolved", which STILL never happened. THANK GOODNESS FOR AMAZON'S GREAT CUSTOMER SERVICE - THEY REIMBURSED ME FOR MY LOSS. Don't make the mistake I did.

MAXI-AIDS CUSTOMER SERVICE IS TERRIBLE, February 1, 2006

I SEE THAT MAXI-AIDS MADE THE ORIGINAL ITEM I REVIEWED UNAVAILABLE DUE TO MY REVIEW AND SET UP A NEW ONE. TO LET YOU KNOW ABOUT THE SITUATION, I DECIDED TO COPY IT HERE.

While this remote has worked fine, according to the person I bought it for as a gift, I would recommend that you purchase it from another seller. DO NOT PURCHASE FROM MAXI-AIDS - PLEASE SEE BELOW. (When I purchased this in October, there were two other sellers selling it. Pay the $2 extra bucks and give your hard-earned money to someone that appreciates it.)

I will review the remote under sellers that I would hope are more customer-oriented and stand behind their products/service, so look there if you are contemplating a purchase.

WHY YOU SHOULD PURCHASE FROM ANOTHER SELLER:
I had a terrible time with another item I purchased from Maxi-Aids (didn't work and said they would replace, but claim "we never got the defective one"). THE REASON ALL OF MAXI-AIDS REVIEWS LOOK TO BE ON THE POSITIVE SIDE IS BECAUSE THEY DRAG OUT THEIR RESPONSE TIME UNTIL YOU CAN'T RETRACT IT/DISPUTE THE TRANSACTION. Pay attention to those negatives you do see in their feedback. Those people are telling the truth :)