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474 of 494 people found the following review helpful
on May 9, 2012
I have been a tailor for twenty years. My last Singer lasted more than 35 years (it belonged to my grandmother before me). When I finally let that one go, I purchased this one. I don't use it an unusual amount since I also have an industrial and do a great deal of work by hand. It last 1 1/2 years before it needed $135 worth of repairs. And that didn't even cover everything it needed. The warranty is a JOKE. I called just to ask a maintenance question. I was put on hold for 45 MINUTES and when a rep did come on, she immediately began dissecting everything I said to give me a million reasons why the warranty was invalid, (including the fact that I had opened the case to CHANGE THE LIGHTBULB per the instructions!!! and the fact that I was a professional tailor). I WASN'T EVEN TRYING TO MAKE A CLAIM ON THE WARRANTY!!!! I recently discovered that Singer only licenses the name now, and doesn't make the reliable old work horses I was accustomed to. If you sew more than once a month save yourself a world of frustration and get the JUKI. Same price but incredibly reliable and sturdy. I will never buy anything else again.
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296 of 313 people found the following review helpful
VINE VOICEon May 25, 2010
I have found this machine to be both compact and well made. Mostly metal, there are a few plastic bits, but I don't think these would cause future problems. It's FAST- super fast. It zips through heavy weight fabrics with ease. I am pleased with the simple, but useful array of stitches (my other machines offer more stitches, but I rarely use them). This machine is stable and does not bounce (I have returned other machines that bounce when used).

I think the light could be vastly improved -- it is way too dim. I prefer the LCD light on my other machines.

All and all, I would buy this machine again and recommend to other crafters.

UPDATE: I have now been using this machine for several weeks. I'm very impressed-- the speed is fabulous-- note, this may be too fast for people new to sewing. Good thing Singer added a finger guard (which gets in the way a bit, but I'm sure I would have otherwise sewn through my fingers by now). Most recently, I have enjoyed how effortlessly it zipps through thick fabrics - amazing!
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84 of 90 people found the following review helpful
on January 18, 2013
Singer CG590 Commercial Grade Sewing Machine

I sew for profession - up to 20 hours a week actual sewing. My children gifted me this new "commercial" machine for Christmas 2010. It has been broken and dysfunctional the entire time. I have probably been able to successfully use this machine less than 40 hours in two years time. The bobbin winder, when working, made loose, sloppy bobbins. Never completely wound. During the first week, after the 3rd bobbin,the mechanism broke. No local authorized service - only instruction was to mail the machine to the service center. Unacceptable! After paying for a reputable local serviceman to repair it, he advised that the construction was so shoddy that the repair would probably not last. It was broken again after only a few bobbins. The auto needle threader was broken after a few attempted uses. The machine has never maintained proper tension and often bird-nests under the fabric. All pressure feet and accessories are cheap and do not function well. In spite of being called "commercial", it is very light on bottom and bounces during all sewing except for very, very slow. Plastic parts are painted with a "metal" look finish - pure deception. The quality of work produced by this machine is embarrassing. Poor lighting, plastic pedal.

Attempts to resolve through Singer Co. customer service are ridiculous. While the ladies answering calls are sweet - they are powerless to resolve this LEMON situation. The wait time on phone is 30 minutes to 1 hour - behind 20 other callers. I am disappointed that my children wasted hard-earned money relying on the reputation of the Singer name.
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84 of 90 people found the following review helpful
on March 4, 2011
I'm thrilled with the performance of the CG590 so far. I purchased it as a replacement for my original Singer/Merritt 1827 which I purchased over 20 years ago that also worked like a champ until it mysteriously disappeared. Again, to agree with others, there are plastic parts that I just don't care for, like the presser foot arm lift. It works just like it should! Don't get me wrong, but that particular part just "feels" less than sturdy. The CG590 HAULS. Make no mistake, if you're not careful and very cautious with the foot pedal, without the needle guard, you really could do some damage, but if you're in control and have a lot of yardage to get through, this is the machine to do it. Just make sure your work surface is also heavy duty. The motor in this baby is so strong that it'll shake your table and even with the little suction cups at the base (yeah, ha!), the machine body WILL MOVE if your table isn't absolutely solid. Great machine by Singer! I had been depressed by all of the word that Singer had gone completely plastic and wasn't worth diddly anymore. Not so! You can also purchase (or use your old ones!) solid metal feet if you're like me and totally hate the plastic ones. It's just a personal thing and I don't feel secure using a snap-on anything when I'm sewing. I'm a little rough I guess. No upholstery fabrics or sailcloth for me yet, but I did manage four and eight layers of broadcloth while hand guiding velcro onto it with no problems.
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179 of 200 people found the following review helpful
on November 30, 2009
This is my second machine and I bought it because it seemed heavier duty than most in the price range. While the criticism about plastic parts is fair, the body is solid metal and heavy and the motor is extremely powerful. It's very easy to use, and the self adjusting tension is great, as I hate messing around with tension. the light could be brighter but overall I'm really happy with it. So far, all of the generic low shank feet I've bought have worked with it.
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59 of 63 people found the following review helpful
on November 3, 2011
So far I love my sewing machine!
I've been sewing since I was a teenager and now I'm in my forties mostly sewing for you two young daughters...I'm not a professional but certainly know how to sew and how to maintain my sewing machines.
I received my new Singer CG590 and was a little disappointed with the all the plastic parts...but once I started sewing all my cares and concerns vanished.
Over the last month I've sewn 2 dresses, 2 peasants skirts with yards and yards of fabric, pajamas and have done alterations. I did make a few adjustments to the machine tension and had to refer back to the instructions a few times but other wise the machine preformed flawlessly, the stitching was great and I personally found the machine easy to use. Plus I love that the CG590 is NOT a computer. I want to sew for my girls not be a computer programmer!!!
Overall I'm very very happy with my purchase.
My only complaint...I wish the motor was more quiet.
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48 of 51 people found the following review helpful
on December 22, 2011
I ordered this machine because it said 'commercial grade'.
The first machine that came did not work at all, and the second one stopped
working after one hour. The plastic pedal is certainly
not of a commercial grade, and the machine could be, if only it worked!
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111 of 126 people found the following review helpful
on May 16, 2011
I purchased this machine last October, 2010, on Amazon; the reviews were good. Machine looked great on arrival and did a good job of straight stitching. Winding the bobbin was always a problem, as the bobbin winds unevenly. The bobbin does not come apart like those on Singer's Touch n' Sew, which is very inconvenient. The mechanism appeared to be loose. A Singer representative advised me to take machine to an official warranty dealership near my home. What appeared to be a tiny, rubber stopper had come loose. No parts were broken. The technician glued the stopper and returned my machine to me at no charge.

It appears that Singer had a bad batch of these CG590's come through for 2010, all with the same sloppy assembly, for I was not the first caller to report this problem to Singer. (See 1 star review of this item on Amazon.) I'm happy with the outcome; time will tell if my new machine holds up. Be advised that the warranty on parts is good for only 90 days for this machine. After that, parts and labor will be your responsibility.

The technician at the Singer dealership spent a few minutes showing me how to correctly load the bobbin and thread the machine. The instruction manual for the CG590 has vague diagrams, though the written instructions appear to be fairly adequate. The technician pointed out at least two areas where I had missed guiding the thread to the needle. On this machine, it is difficult to see the guides. If you order one of these machines, ask someone who is familiar with Singer to provide instructions. I have owned two Singers in the past and this unit is very different from my earlier machines.

A major drawback for me is the poor lighting on the "head." You'll need an additional light source to properly use this machine.
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66 of 73 people found the following review helpful
on February 8, 2010
Wonderful machine. Powerful without 100's of fancy stitches which I never used on my previous machine (which lasted 30 years).
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68 of 77 people found the following review helpful
on October 16, 2012
I purchased this October of 2011. I used it for a little less than one hour sewing two layers of acrylic fabric used for sail covers. The machine stopped working. I contacted the Singer service web site provided and was told, after several weeks of delay, that the electronic foot pedal was bad and the they would send me a new one. After waiting three weeks and sending several email requests and phone calls I finally received the replacement pedal. At this point I had owned the machine for more than 90 days so I could not send it back for a refund. I used the machine again and it ran for about 10 minutes on light weight fleece and it stopped again. I tried to contact the Singer service web site again to resolve my problem and never heard from them. Now I am left with a non functioning machine that I will have to send to a service center at my expense both ways (only parts are warrantied after 90 days)and pay a labor charge of an unknown amount. I am not doing that. I am bringing it to an industrial sewing machine service center that works on all machines and if the quote is over $150.00, which is 1/2 the price I paid for the machine, I will junk it. This will probably be the out come. These are not the Singer Sewing Machines of the days that earned Singer their reputation. These are poorly made machines from China.
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