Product did what it was supposed to do. However, Singer should provide updates at no charge. I had no choice but to buy product because my original software would not work with my new windows 7 laptop. It also required going online to several sites to try and figure out how to make everything work together.
Although I have had my Futura CE200 since 2004, I recently purchased the upgrade software. It took two tries to install properly, (operator error) but once installed, it has really expanded my capabilities in embroidery. I am able to combine designs easily. It includes 3 more fonts, one of which is a script, which is nice for monograms. All in all, I am very happy with the product.