The tools and methods of Six Sigma, used for improving performance and eliminating defects, are revolutionizing the way businesses operate. Organizations of all types have implemented the theories and practices of Six Sigma to help streamline processes and improve overall performance. At the heart of Six Sigma is the collection of data on a process, which is used to analyze and interpret that process so it can be improved to satisfy the customer. Most books on the topic are exhaustive references written for engineers or management. Very little has been written for those on the shop floor who often have little or no understanding of the Six Sigma principals that are guiding their company's performance. That is the emphasis of Six Sigma for Operators, by Roderick Munro, which is specially designed to introduce the concepts of Six Sigma to the shop operators.
Written specifically to be used daily by the workers on the shop floor, Six Sigma for Operators provides a very basic introduction to the Six Sigma process. By focusing on the problem solving nature of Six Sigma, Munro explains how these principals should be used in conjunction with daily work. This convenient pocket-sized book can be easily used on the shop floor, and clarifies the confusing "buzz" terms surrounding Six Sigma by explaining how to manage the tools currently being used to meet Six Sigma requirements. Six Sigma for Operators will explain the principles to the operators, and help map the problem-solving activities leading to Six Sigma projects.
