Customer Reviews

Skills for Communicating With Patients

5 star:		(5)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

I decided to read this book because of my interest in finding out more about what patients want when visiting their general practitioner. I was tired of patients taking ages with minor complaints and asking about serious urgent complaints as they left the room, and also I was noticing some dissatisfaction in the faces of some patients when I thought I was trying hard to deal with them sympathetically and thoroughly. Reading this book changed my method of practice overnight. Patients changed in the way they behaved. Work became fun and enjoyable. It is obviously written by people who know the exact problems that GPs experience. It is not patronising, but fully explains why problems arise, what the various solutions to these problems are and then gives the academic research behind their ideas. It amalgamates over 50 years of other peoples ideas and I found it by far the very best book that I have ever read on developing communication skills. I recommend it to every doctor that I meet.

This book provides a strong introduction to the topic of communicating with patients. Relatively easy to read, it incorporates several different levels of analysis on the approach to the patient.
Strengths: Great references, good organization.
Weaknesses: Although there are enough specific examples of what can be said, they tended to be very brief.

Skills For Communicating With Patients This a very useful and friendly book. Time is the main problem in the medical patient relationship. This book is essential for time management in the medical consultation without sacrifice of medical quality. The greater the patient's satisfaction is, the lesser the chance of malpractice.Highly recommended to doctors and students

I needed this book for a class. It arrived in mint condition. Its a fantastic book, I intend to keep it to reference after I graduate. The communication skills in this book are excellent!

Thank you for sending this text book so soon and it's in great condition. . . just as you said!

This book was required for a class but not needed. It provides the reader with some helpful techniques in communicating with patients.