Customer Reviews

Skype Hacks: Tips & Tools for Cheap, Fun, Innovative Phone Service

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Skype is hot right now. Actually, you can expand that and say that VoIP is hot right now, but Skype has carved out a special niche that many VoIP companies haven't yet been able to. Skype has prompted several imitators (Gizmo Project and Google Talk are two that I use personally), and has even been verbed ("I just skyped Leo Laporte about the last TWiT podcast" or "Skype me at notarealskypename and we'll talk" are examples of this).

So how do you get the most out of Skype? By using this book.

In a lot of ways, this book could have been part of the Missing Manual series rather than the Hacks series. The first chapter steps users through making a Skype call, conference calling, and chatting. Using the pay features of Skype (SkypeIn, SkypeOut, and Skype Voicemail) are also covered, with special attention paid to showing users how to get a free trial for them. Of course, reading the Terms and Conditions would tell you much of the same information, since the refund policy for pay features is there.

The second chapter goes into the financial aspects of Skype, and shows that it may not be the most economical alternative for many people. Useful information, but pretty easy to calculate. Most people don't think about minute-rounding when they figure what their phone bill should be, though, so this section is pretty valuable.

There's really not much "hacking" in this book until chapter 4, where we start tweaking and tuning Skype (though chapter 3 does show how to build your own Skype server at home, and how to integrate Skype into your existing phone system). We learn about config.xml and what we can change to make Skype run the way we want it to. We're even told how to put Skype call shortcuts on our desktop, if we have people we call frequently.

Chapter 5 is for the businessman, showing how to implement Skype in a corporate setting. There's some unexplored potential to this aspect of Skype, including the call-center application (Hack #54).

The main reason that I wanted this book was Hack #56 -- recording conversations. My main reason for getting Skype was to use it for interviews, and I planned on recording them for editing and playback on my podcast. This was also my reason for switching to Gizmo Project -- Skype doesn't have that feature built-in, but Gizmo does. The book shows a few solutions to this problem, preferring the Pamela Professional Skype add-on ($22). I was disappointed that they didn't mention Hot Recorder ($14.95, but with a free version also), which is the solution I have heard the most about.

The most important hack is #81 -- the workaround for 911 service. VoIP phones don't have 911 capability, which is a source of concern for many potential users (including me). The book offers a simple workaround for this lack, and the lack of 411 service as well.

There's a lot of valuable information in this book. I'm not sure it qualifies as a Hack book, but it is invaluable for anyone who uses Skype frequently. Highly recommended.

Skype is one of the most popular VOIP applications for the individual user and small office on the market today. If you have already installed it or are considering installing it then you will want this book so you can configure it to work the way you want it to work and head off any problems before they occur. The first thing I have to say about Skype is that it is so user friendly that many of the hacks in this book are unnecessary. It is easy enough to figure out how to make conference calls, transfer calls, forward calls and do various other common tasks. On the other hand, there are a lot of useful tips including how to claim your money back if something goes wrong, avoiding additional mobile phone charges, building a Skype server, working with routers, using Skype at work, working with privacy issues, and add-on products. Because Skype is a peer-to-peer network service it is very important to understand the privacy and security issues and the author does a great job of both explaining them as well as how to work with them. Skype Hacks is highly recommended for advanced computer users or anyone responsible for administering Skype in a business environment.

Skype is quickly turning the old phone network into ancient news. Put simply, Skype is an application that lets you talk over the Internet for FREE. Just like the VOIP technologies like Vonage, Skype makes communicating easier because you don't even need to sign up for a VOIP account to get talking all over the world in no time.

From the people that created Kazaa, Skype works off the same peer-to-peer architecture, bouncing your voice data over the internet, directly to the the person you are chatting with. It's am amazing technology, and it's quite clear why eBay was interested in acquiring this technology before it really takes off like it no doubt will!!

If you want to learn more about Skype or are an experienced Skype user looking to take your skills to the next level, 'Skype Hacks' is a great resource to do just that!! From learning to set up Skype to the detailed business configuration so you can replace your existing telephone system with a more cost-efficient solution, you'll become uber-good in no time with this great book from O'Reilly!!

Skype is a relatively new tech and it's great to get your feet wet with anything that you can get your hands on right now. I highly recommend this book and think that you will be very pleased if you get this book.

***** HIGHLY RECOMMENDED

A generally well-written book, but offers few nifty insights to save more money or get more service. Look, download Skype and start using it; if you want to go beyond what's obvious from simple use, google will have what few insights are out there; no book will offer a wealth of tips because Skype isn't that kind of produce/service. Secret commands or "hacks" just don't exist for Skype.

And why does the author put that bizzare tip on how to physically cut your phone lines??

The one thing I really wanted to have more info on--how to integrate Skype long distance into your existing home phones with Skype's products under Shop->Accessories--the book barely mentioned as Option 1 of several. Very little help.

Andrew Sheppard's Skype Hacks: Tips & Tools For Cheap, Fun, Innovative Phone Service tells how to make the Internet telephony Skype application work well. Haven't heard of Skype? It brings a range of new possibilities for those tired of the confusion of internet telephony options, and Skype Hacks covers all the basics; from how to set up a Skype server and put shortcuts on the computer to avoiding Skype problems and spammers. The program may be newer but the idea of money-saving internet telephony just went up a notch with the ease Skype Hacks Offers.

Given that I have a number of international colleagues, you'd think that Skype would be a must-have piece of software for me. But I downloaded it during the initial beta and it never really gained traction on my radar screen. All that may now change after reading Skype Hacks - Tips & Tools for Cheap, Fun, Innovative Phone Service by Andrew Sheppard.

Contents: Start Using Skype; Save Money with Skype; Configure Skype; Tweak and Tune Skype; Skype at Work; Mobile Skype; Skype Fun and Play; Skype Chat and Voicemail; Security and Privacy; Quirks, Gotchas, and Workarounds; Skype Add-Ons and Tools; Automate Skype; Index

Skype has become the path of least resistance for people starting to explore Voice over Internet Protocol (VoIP) technology, because its easy and free. When I first downloaded Skype during the beta period, it seemed like an interesting concept. But I found that most of the people I'd want to talk with weren't on Skype. Now it's changed, and I think I'll be running Skype on a regular basis. Skype Hacks takes a pretty comprehensive tour through the software and covers 100 "hacks" (tips and tricks) you can do to get the most out of the software. For some, the first couple of chapters will be more than enough... how to get started on Skype, how to set the software up, and how you can use Skype to replace your regular phone (or at least reduce your monthly bills). But if you're already past that point, the rest of the chapters will allow you to venture into areas you may not have known about. For instance, the Automate Skype chapter shows a number of scripts you can use to interact with Skype programmatically. Great if you want to have an agent send you a chat message when something is completed. Or take the Skype Add-Ons chapter... There's a website called skyperunner.com that allows you to send a chat message to a Skype user without having to be logged on to the service. Great if you want to send a message to someone in an asynchronous fashion. And using Skype to practice your foreign language skills with willing Skype users around the world was something that never occurred to me...

So, if you've downloaded Skype and used the basic functionality, great. A copy of this book will take you to the next step and open up some interesting possibilities...

Are you a novice or a hardcore Skyper who wants to play with Skype's innards? If you are, then this book is for you! Author Andrew Sheppard, has done an outstanding job of writing a book that shows you how to save money by using Skype; and, how to remove boundaries imposed by having lived within the confines of your regular phone system for so long, a system that has been in stasis for decades--dumb, lifeless, and unmoving.

Sheppard, begins by explaining what Skype is and how it works, and introduces Skype's main features. Then, the author focuses on the economics of Skype and the ways of figuring potential savings. Next, he focuses on Skype configuration, by showing you how to improve performance, and customize Skype to meet your individual needs. The author then shows you how to improve and enhance your communication while on the move. He continues by showing you the fun and playful side of Skype. Then, the author shows you how to hack around with Skype's other major features; namely, instant messaging or chat, and voicemail. Next, he shows you how to have the visibility you require within the Skype community, and how you can be secure against some of the more common risks encountered by Skype users. The author continues by showing you how to deal with Skype limitations. Then, the author gives you a glimpse of Skype add-on products and tools that are currently available, and a sense of what is yet to come. Finally, he introduces you to the Skype API and how you can extend Skype's functionality and automate repetitive tasks using scripting methods: VBScript on Windows, Python on Linux, and AppleScript on Mac OS X.

This most excellent book aims to liberate your imagination and show, in a practical hands-on way, how Skype can do amazing new things--sometimes things that even its creators never envisioned. More importantly, this book shows you how to make Skype work for you.

I don't own this book and I haven't read it. But scanning the index (which is available online) shows that many XML elements contained in config.xml are not documented. <OutputDevices>, <RecordingDevices>, <Handle>, etc. are all missing from the index.