Most helpful critical review
735 of 775 people found the following review helpful
Hate to be the first negative FB - but
on April 3, 2012
We had previously purchased three of these memory foam toppers for all the beds in our home but one, in 2011 & we were thrilled with each one of them. Recently we bought an RV & wanted one for that RV queen bed so we ordered another one. It arrived & we opened the box, put it on the bed that we had borrowed the topper from for the RV & saw immediately that it was no where the same weight & consistency as the other three. We contacted Amazon who replaced this new purchase with another quickly. GREAT service from Amazon !! This second arrived & sadly it was the same weight as the first one received.
We did a little investigation & found that the shipping weight on the boxes was shown as 11 lbs & 12 lbs on the second & the shipping weight on the topper site of Amazon showed 16 pounds shipping weight for a queen. We double checked the weight of this newest topper by holding it & not holding it while on the bathroom scale & found the shipping weight of 12 lbs to be correct. We had opened the box to check it out but the topper was still in the box.
So it is our guess that the supplier has cheapened this product & neglected to tell the seller, Amazon ??
Both of our toppers shipped from GA so we have no idea what the other shipping centers might be shipping.
Please be aware of these toppers that are shipping now, as they ain't what they used to be, and the pricing had been increased !!
When my wife & I went to pack up the first of two toppers sent to us by Amazon, for return to Amazon, & we were thinking that this would be a real chore getting this topper back into the box it came in. SURPRISE - it was no problem at all to fold & then rool the topper back up & put it into the box with room to spare ! If the quality of this topper had been even close to that of those purchased in 2011, we'd have never gotten it into that box again - NO WAY !
We noticed also when removing the topper from the bed it was on, that when you pressed the palm of your hand into this topper & then removed it, there was NO hand print left in this topper at all ! NOT MEMORY foam at all !!
We do need another queen topper but at this time, this quality is not for us.