This book is about how organizations can deliver systems smart enough to cope with the modern world. This requires a focus on decision-making and on the automation and management of those decisions. Most organizations struggle with dumb systems and think that their choice is between esoteric artificial intelligence from the lab and mindless systems where everything comes down to "peopleware." Today, people do all the hard work and computers are left to do only what they do best. It is completely feasible to flip that aroundhave people do what they do best and let computers do the hard work. Organizations can apply proven technology in a new way to get the systems they need.
If you are interested in how to make your organization function more effectively by improving the behavior of your information systems, this book is for you. You might be a manager, wondering what might be possible with your systems or an IT professional looking for a framework for thinking about these aspects of information systems. Perhaps you know something of data mining, predictive analytics, optimization, or business rules and are looking for better ways to apply them. You may be in an organization that has never attempted this kind of work before or one struggling with getting these technologies out of pilot projects and into the mainstream.
We have tried to move gradually from a nontechnical to a moderately technical point of view. The initial chapters are designed for any business reader, whereas the later chapters are really aimed at readers who are more technical. None of the chapters requires a detailed understanding of or experience with the technologies described. Plenty of books exist that describe the component technologies; this book is about how, and why, they fit together. The real case studies scattered throughout the book and, in the more technical sections, the real architecture diagrams are not meant to be comprehensive but illustrative. Similarly, several sections of the book discuss SmartEnough Logistics, an imaginary company whose story illustrates some of the key points in the book.
A companion web site is available: http://www.smartenoughsystems.com. This companion site is designed to be a useful ongoing resource to support the book and those using the concepts described in it. The site has an Enterprise Decision Management Wiki that supports errata, links, additional materials, and more for the subjects covered in the book. The Wiki is open to anyone who registers to participate. News and updates are available through the smartenoughsystems blog, and the site contains information to help you learn more about the subjects coveredeverything from webinars and podcasts to training and books.
They make a great case for how this arrangement allows firms to continually improve their decision making.
The excellent section on Rule Templates was a turning point for my cognition of how metadata registries can be used with rules engines.
His message, however, gets muted by his disjointed writing style, a problem compounded by a poor graphic layout.
If you want to spend over $40 for a paperback and be bludgeoned over 400 pages with the obvious then this is the book for you. Read morePublished on April 26, 2011 by Bill
There is absolutely nothing new in this book that I haven't read in many others. Some more money down the drain.Published on September 30, 2008 by Michael Bingle
If you are interested in learning more about decision services and what James Taylor calls Enterprise Decision Management read his book Smart Enough Systems: How to Deliver... Read morePublished on September 12, 2008 by Eric Roch
Rules management really a big thing these days. It is one of the best technologies for lowering IT costs. Read morePublished on March 16, 2008 by Dan McCreary
Most business persons associated with the technology aspects of their firms now understand that the importance of intelligence in general to beat the competition has increased... Read morePublished on September 16, 2007 by Erik Gfesser
It seemed to me that the systems that run our business process are really controlled by a few elite IT professionals and programers. Read morePublished on August 22, 2007 by Edgebender
Wouldn't take a very sharp blue pencil to trim this down. Even well-defined terms like blackbox and whitebox testing are obscured in the buzzspeak grinder. Read morePublished on August 12, 2007 by constantine_reeder
The late Adam Osborne, pioneer of the "transportable," all-in-one computer, once said that "adequacy is sufficient. Read morePublished on July 27, 2007 by Michael Dortch