Whether you’re in charge of a small business, a big department, or a growing corporation, you face more challenges than most managers. Smart Moves for People in Charge answers the big questions for people with big responsibilities. Easy-to-use checklists explain how leaders motivate and manage groups, uncover new ideas, stay close to customers, handle budgets, and find balance in a busy life.
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Book Description
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About the Author
Sam Deep is a consultant and trainer from Pittsburgh. Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates. Sam Deep is a consultant and trainer from Pittsburgh. Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates.
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Most Helpful Customer Reviews
8 of 8 people found the following review helpful:
4.0 out of 5 stars
A great "gift" for your supervisors and managers!,
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This review is from: Smart Moves For People In Charge: 130 Checklists To Help You Be A Better Leader (Paperback)
Everyone can benefit from improved leadership skills, but it's sometimes difficult to take criticism constructively. This book provides managers with a lot of food for thought, broken down into managable lists. If your managers need a little help improving their leadership skills, buy them a copy of this book. I keep a copy of the book on my desk and re-read one list each day. When conducting Leadership Seminars, I have used some of the lists to initiate group discussions.
3 of 3 people found the following review helpful:
5.0 out of 5 stars
Just buy it and put it inside your drawer!,
This review is from: Smart Moves For People In Charge: 130 Checklists To Help You Be A Better Leader (Paperback)
As a middle manager in big conglomerates for a decade (that means I failed to climb to the top), I strongly recommend you to buy the book and put it inside your drawer and not on your table if you want to have some competitive advantages after all. Without exaggeration, the book contains short but highly useful tips or checklists for over 95% of business engagements/tasks I can think of. Some reviewers criticized that the content is mostly common sense stuff. In my experience, the devil is in the details. It's efficient and "safe" to get a quick review of the important points for, say, budget discussion with your boss, interviewing a redundant staff, writing a complaint against your vendor, apologising to an angry customer and so on.
In a word, a must buy, unless you are confident enough to think that you are always on your top shape with perfect bullets and armors, for all situations and every single minute in a business day.
3 of 3 people found the following review helpful:
5.0 out of 5 stars
Must book for anyone living in a dynamic environment,
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This review is from: Smart Moves For People In Charge: 130 Checklists To Help You Be A Better Leader (Paperback)
The guy who recommended this book said he wished he'd had it 20 years earlier in his career. I think he was right. This book is loaded with lists and list of things that you should think about in some situation. Someone has taken the time to itemize the things you should consider in dozens of different situations. Want to improve you customer realations. Take at look at that list and you'll find a lot of things that really make sense. These lists save you the time of trying to figure out what are the attributes if a given situation that you should be looking at. Great book for anyone. You won't use it every day but when you need it, one application of the list can repay you the price of the book many times over.
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Inside This Book
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First Sentence:
When you're in charge, you make things happen. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
show your spouse, foreign executives, subordinate managers, exceptional customer service Key Phrases - Capitalized Phrases (CAPs): (learn more)
Twelve Ways, Eleven Steps, Eleven Ways, Nine Ways New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
When you're in charge, you make things happen. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
show your spouse, foreign executives, subordinate managers, exceptional customer service Key Phrases - Capitalized Phrases (CAPs): (learn more)
Twelve Ways, Eleven Steps, Eleven Ways, Nine Ways New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 14
books:
See all 14 books this book cites
- Mary Kay - 3rd Edition: Miracles Happen by Mary Kay Ash on page 25, and page 33
- Future Shock by Alvin Toffler on page 178
- On Becoming a Person: A Therapist's View of Psychotherapy by Carl Rogers on page 84
- Thomas Jefferson (First Biographies (Capstone Hardcover)) by Judy Emerson on page 71
- Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher on page 85
See all 14 books this book cites
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