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Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World [Kindle Edition]

Stephen M.R. Covey , Greg Link , Rebecca R. Merrill
4.0 out of 5 stars  See all reviews (33 customer reviews)

Print List Price: $16.99
Kindle Price: $12.99
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Sold by: Simon and Schuster Digital Sales Inc
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Book Description

After illustrating the global relevance of trust with his book The Speed of Trust by selling more than one million copies in twenty-two languages, Stephen M.R. Covey again illuminates the hidden power of trust to change lives and impact organizations in Smart Trust. In a compelling and readable style, he and long-time business partner Greg Link share enlightening principles and anecdotes of people and organizations that are not only achieving unprecedented prosperity from high-trust relationships and cultures but—even more inspiring—also attaining elevated levels of energy and joy.

Find out why trusted people are more likely to get hired or promoted, get the best projects and bigger budgets, and are last to be laid off. This sea-changing book will forever shift your perspective as it reveals and validates, once and for all, the transformational power of trust. Reading Smart Trust will increase your probability of thriving in this increasingly unpredictable marketplace. The more unpredictable it becomes, the more your (and your organization’s) sound judgment and ability to trust in this low-trust world will give you a tremendous competitive advantage—and the capacity to navigate the uncertainty low trust creates.

Editorial Reviews

About the Author

Stephen M.R. Covey is cofounder and CEO of CoveyLink Worldwide. A Harvard MBA, he is the former CEO of Covey Leadership Center, which under his stewardship became the largest leadership development company in the world. Covey resides with his wife and children in the shadows of the Rocky Mountains.

Product Details

  • File Size: 2291 KB
  • Print Length: 320 pages
  • Publisher: Free Press; Reprint edition (January 10, 2012)
  • Sold by: Simon and Schuster Digital Sales Inc
  • Language: English
  • ASIN: B004T4KX14
  • Text-to-Speech: Not enabled
  • X-Ray:
  • Word Wise: Enabled
  • Lending: Not Enabled
  • Amazon Best Sellers Rank: #230,121 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

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41 of 44 people found the following review helpful
5.0 out of 5 stars This Book Is Both Amazing and Important January 10, 2012
This book is both amazing and important. It's amazing because it thoughtfully analyzes the most critical issue of our time - trust - and does so in a way that's easily digested and understood. It's important because exercising the practices it espouses can produce profoundly positive outcomes.

Trust is the glue that holds together nations, organizations, families, and every good relationship on earth. Most of us already know that. What many people haven't yet discovered is the principle-centered framework that enables "smart trust" - balancing risk with opportunity, competence with character.

This powerful book by Stephen M.R. Covey and Greg Link gets to the heart of what can make trust work to everyone's advantage. They show how to cut through the traditional trust or distrust dichotomy. Covey and Link give us a handy set of trust lenses through which we can realistically envision a whole new world of possibility in our current and potential relationships.

As I coach leaders in a wide range of organizations, I'm frequently asked "Should I lead with my head or with my heart?" My answer is always the same: "Yes. Both." The most effective leaders - corporate executives, politicians, educators, clergy, parents, etc. - resist the head or heart quandary. They balance caution with optimism, analysis with empathy. They are neither gullible nor overly rigid. They exercise Smart Trust.

Covey and Link elaborate on five specific actions that produce Smart Trust:
1. Choose to Believe in Trust
2. Start With Self
3. Declare Your Intent ... and Assume Positive Intent in Others
4. Do What You Say You're Going to Do
5. Lead Out in Extending Trust to Others

The authors don't merely throw out platitudes. They provide plenty of compelling evidence in the form of case studies from the real world. They demonstrate that Smart Trust is not only achievable, it's - well, it's Smart.
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59 of 66 people found the following review helpful
This book is a spin off from a chapter from the authors' previous book, Speed of Trust, which is far better written. More practical and insightful with the 13 Behaviors of trust-building laid out in the book. This book is kind of conceptual and filled up with many rhetorics, like trust enhances prosperity, energy, and joy, etc. Sound very idealistic in a low trust world these days. This new book only repeats the key messages from the previous book, and keeps on stating the obvious--trust with care and wisdom. Sometimes self-help authors have a tendency to state simple facts or truths in complicated ways, using a lot of jargons.

Principle-centred, emotional bank account, speed of trust, etc....

Jargons after jargons, they are stating the same thing over and over again with so called new examples. Underneath, the same old messages! Got a lot fed up by self-help books these days. Quantity versus quality!

Try "The Trusted Advisor" and "Practice What You Preach" by ex-Harvard Business School professor and seasoned consultant , David H. Maister too. Those books have far more practical ideas and skills to offer in the trust-building areas in human and client relations.

Or try "The Science of Trust" and "Relationship Cure" in family relationship and marriage by Dr. John Gottman, both have solid research to back up and not just common sensical stuff made complicated like "Smart Trust".

I trust that the authors of "Smart Trust" have good intention, but this new book and the audio book edition that I have just listened to only just don't deliver a lot of new insights and inspirations that I long for from their new book.
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31 of 35 people found the following review helpful
5.0 out of 5 stars Don't distrust, trust smart January 10, 2012
Format:Kindle Edition
If you end up at the end of your life trusting no one, you may end up safe (from hurt or disappointment), but you will end up very sorry. The answer after you have trusted people and been let down, hurt or disappointed is not to stop trusting, but to trust smartly. In this wonderful follow up to their book The SPEED of Trust: The One Thing That Changes Everything , Covey and Link have provided a no nonsense, straight forward road map about how to trust smartly.

The key to trusting more smartly is by doing what Covey and Link call a Smart Trust analysis which involves three variables:

1. Opportunity (the situation - what you're trusting someone with)
2. Risk (the level of risk involved)
3. Credibility (the character and competence of the people involved)

1. Opportunity - This is simply answering for yourself, "I am trusting this person to/with/for ________________." Are you trusting them to give you money, do a job, follow through on something they promised, or to keep something in confidence?
2. Risk - Trusting anyone or anything always involves some risk. To evaluate the degree of risk answer the question: a) What are the possible outcomes? So if someone said they'd give you money the outcomes may be: they will, they won't, they'll delay in giving you it beyond what they promised, they'll pay you less than they promised; b) What is the likelihood of the outcomes? Reasonable is not the same as realistic. Reasonable means, everything makes sense or what someone told you seems reasonable. Realistic means what is likely to happen.
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Most Recent Customer Reviews
5.0 out of 5 stars Smart Trust is Brilliant!
brilliant! everyone should read this - whether it applies to your workplace or wherever you live and breathe, this is truth and life principles at its best!!
Published 4 months ago by Thomas
5.0 out of 5 stars Five Stars
Very sound, practical information.
Published 4 months ago by Terri Wright
1.0 out of 5 stars One Star
Excellent book!
Published 4 months ago by antonio sanclemente
1.0 out of 5 stars AUDIOBOOK VERSION of 276+ page book is only ONE HOUR!
This is a review to the AUDIO CD version. I bought the book a few months back, but I'm investing in audio versions of books I have not ready yet to audio version so I can listen... Read more
Published 5 months ago by JohnnyReviewPants
5.0 out of 5 stars Five Stars
Good book.
Published 6 months ago by Rabecca Walls
1.0 out of 5 stars Fairy dust for capitalism
Stupid naive joke of a book based on some idiotic fantasy of trusting people in business. It will not be happening in this world at any time ever. Read more
Published 10 months ago by Remo "Uzi" Gwaldabi
4.0 out of 5 stars ... sensible follow-up to the first book and has some good points....
This is a sensible follow-up to the first book and has some good points. These points could have been made more succinctly. For me it was worth the purchase none the less.
Published 10 months ago by R. K. Crookston
5.0 out of 5 stars A must buy!
This book is a must buy for anyone who is looking to better themselves, solve business & personal issues with people that maybe less than desirable to work with. HIGHLY RECOMMEND.
Published 15 months ago by Paula Rollinger
3.0 out of 5 stars "The Speed of Trust" is better
Love the ideas and principles presented.

Since we're making recommendations, by favorite is "The Great Workplace" built on the Great Place to Work's principles of... Read more
Published 18 months ago by Marco
3.0 out of 5 stars Worth a read
I read this book for three reasons. First, I enjoy and learn from reading in the leadership/management development popular literature. Read more
Published 19 months ago by Jason Harris
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