Customer Reviews

SmartParts SP800 8-Inch Digital Picture Frame

5 star:		(7)
4 star:		(3)
3 star:		(3)
2 star:		(1)
1 star:		(6)

 

 

PROS - When I bought this frame, it was the lowest-priced 800x600 resolution frame. Other frames had lower resolutions and really made pictures look blocky. The resolution on this frame is pretty sharp and there are brightness and color controls to make the pictures look very nice.

CONS - The menu system isn't very intuitive. The matte is really plastic and has a cheap look to it. The slideshow speeds are slow, medium or fast - all of which are too fast to appreciate the pictures and the constant changing is distracting when sitting on a desk. So I thought I would try to just display 1 picture. The only way to do this is to pause the slideshow, which keeps an ugly bright blue pause (||) symbol on the screen. The slide show is always in the same order and there's no way to randomize it. I tried to email the manufacturer using the support email on their web site - the message was returned as undeliverable because the email address doesn't exist. I did not try calling their support number. Consumer Reports says that SmartParts has gone out of business. The USB cord is on the short side. I tried 2 other longer usb cords and they caused the frame to hang and disconnect from the computer.

OTHER - I didn't try the software, mp3 or video abilities of the frame. If you just want an inexpensive frame that does a somewhat quick slide show of good looking photos, this would suit your needs. If you really want to show off your photos and have some flexibility in how they're displayed, this frame is not for you. Be aware that manufacturer support may not exist.

I had issues with getting this frame to work - it was DOA out of the box, but not from Amazon. I returned it. That was six months ago or so.

Upon further investigation recently, I learned that Smartparts Products is out of business - they ceased operations last April or so. This is a total surprise to me since the frames are still quite common on Amazon. If you can pick up a working one at a great price on Amazon, and Amazon will replace defective items, you are probably ok. But beware that there is no one (from anything I can find) to honor your warranty. The Smartparts Products website is still up and running and there is no indication of the fact that they are not in business. I'm leery given what happened - there are more than a few other reviews referencing defective frames for Smartparts Products.

I'd suggest you look elsewhere. I am considering the Pandigital 7". Good luck!

bought this for a gift for my mom. took it out of the box to load pictures of her grandkids on it. Easy to use (after figuring out the software is actually ON the frame, just had to open the software that showed up as an external drive. the nice part about this is that ANY computer you attach it to will be able to load the software. nice... Holds lots of pictures, easy to use and an excellent picture on the frame. I am in tech, but have not purchased a digital frame before and found this easy to use so good for any user, very nice looking and am happy with the purchase.

I originally purchased one of these on Black Friday as a gift for my dad. I did my research and couldn't figure out why this one was so much less expensive compared to other sites for the same exact make and model. I decided to give it a try and order it early enough that if it wasn't nice or a good quality, I still had enough time to return this one and buy something else in time for Christmas. When I got it, only a week after placing my order, I was so pleased with the quality and appearance that I quickly ordered a second one for my boyfriend. They both loved their Christmas gifts this year!

I purchased a SmartParts SP800 frame and put it away as a Christmas present for my wife. It was a lemon out of the box when she opened it on Christmas day! Since the actual date of purchase was more than 90 days from Christmas there is no warranty, no recourse for re-imbursement and no longer any SmartParts company at all! I am amazed that these products continue to be sold by reputible companies such as Amazon when the manufacturer itself is bankrupt from selling junk! Do NOT buy SmartParts products! You will be left with an expensive paperweight!

Bad product, and worse customer service. It didn't play movies, and its because you need a special kind of movie for it to work. I wasted 4 hours trying to figure it out.

I called customer service and asked where I could get some type of converter program, and all they kept saying was, if you can't get it to work, just return it.

These frames are going cheap now, so I assume the company is going out of business, and when the products break, you'll have no way to return them.

Scumbags.

I gave this as a Christmas present and it was perfect. I was able to easily show my mom how to use it and to load pictures on it. The remote is a great feature.

I gave this to my mother-in-law who has five grandchildren and one on the way. Needless to say, she loved the idea of being able to show off all the kids to her cow-workers in one beautiful frame!

This product is ok...but a bit pricy...you can get it cheaper at Best Buy or Office Depot....works fine...good resolution. Would have been better if it could run on batteries. that would have made it more portable.

This purchase was a holiday gift. I loaded it with a few photos before presenting the gift...and it was a fantastic hit. The recipient soon downloaded a large number of his own photos and now enjoys a daily slide show of events that are fun to remember. We are having a small problem trying to figure out how to delete photos no longer wanted on the digital frame. The remote does not work too well and the instructions are difficult to interpret. Altogether, a wonderful bit of technology to enjoy every day.