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42 of 45 people found the following review helpful
on May 18, 2013
I ordered from Home Depot for 719.00 I ran it for 30 minutes on propane with my whole house load except ac units.2 big screen tv's,my furnace.2 ceiling fans ,2 bathroom exaust fans,my deck lights and every light on 3 floors plus 2 pc's and monitors and it performed nicely and pretty quietly.It started right away with electric start which came with a battery and cables to trickle charge it.Not a flicker any where.Seems to be quality generator.Propane is definetly the way to go but nice to have 2 options
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27 of 30 people found the following review helpful
on March 4, 2014
It's a little early to review, it could take years before I can and at 70 I may not have them, so this is all I can tell you right now to date
I had one "Different brand" I had to get it in a rush ten minutes before the worse ice storm we ever had here in my life time in the south near ten years ago. I had drove as fast as i could to Home Depot only to find a 8500 watt on display was all that was left no choice. I made all the transfer needed to my home I have gas heat but it won't work without electricity
My power went out, with the 8500 watt we had all our lights microwave refrigerator recpt. heat ect. working we could heat hot water if we shut everything down but the heat, just long enough to heat the water. It was as if the power never went out in our home for the two weeks our power was off. The only trouble I had was finding gas enough gas to keep it running. I had to drive almost fifty miles to load up. Now here comes the ST- GP7500 I bought it because I had sold the one I had two years ago. They was calling for an ice storm again. I saw this one that ran off propane or gas I hit one click and was told two days which was fine the storm was two days away I ran out and bought five tanks of propane we had the storm but no generator I was mad as hell it didn't come but thank God we never lost power. I was told it had got lost in transit I called Amazon, I could have cancel then but started thinking I better get it anyway winter is not over yet, so I didn't cancel, it still taken a week to get here. It was a dream to put on the wheels legs and handles all of five minutes. I hooked it up to my already set up, I had from the old one, pulled the croak turned turn the key first time it turned over it started,
it did everything my 8500 watt would do it makes half the noise as the old one. The GP7500 never acted like it was in a strain I'm very happy with it so far. I have started it every Saturday after noon, Oh don't forget to put the oil that comes with it in. The next time I start it I'll make a video and post. 3/9/14 o As you can see in the video it was sitting in my small storage room at the back of my house, I want to let it run each Saturday for at least five minutes or more my old one I let sit for almost a year before starting it bad mistake it was gas driven and the fuel line clogged up it was a pull start about a hundred pulls later I paid to have it cleaned out there went that hundred dollars. This one it will not clog up. I installed two small bath fans to pull the motor heat and fumes out. when needed I will sit it on the outside.
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10 of 11 people found the following review helpful
on October 10, 2013
Smarter Tools ST-GP7500DEB Propane/Gasoline Generator with Electric Start...

Started right out of the box.Love the propane aspect.No worry about storeing gasoline.
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7 of 8 people found the following review helpful
on February 7, 2015
This generator is definitely been a pain in the neck. The pull rope kicks back so hard that it can pull you off your feet and has snapped the handle off twice from the pull rope. The electric start battery is weak and doesn't hold a charge for even a month. The worse part is the valves, which tied up so tightly once that I had to have the generator serviced, and to get the company to cover this under warranty was a nightmare of phone calls, emails. Once the generator was serviced, I brought it home and after a month it began exhibiting the same symptoms again. Now, the company states that they won't cover "tight valves" under warranty even though the generator only registers 1.9 hours and is less than 1 1/2 years old. In order to start the engine, I have to pull the rope carefully to release the compression on the piston, and then use the electric starter to start the engine. In addition, you MUST turn off the gas valve and let the engine run out the fuel in the carburetor after each use, or the float will stick open in the carburetor and you will end up with fuel in the oil chamber and then the low oil cut off will prevent the engine from starting, until you drain the oil case, refill with oil and hopefully start the engine quickly, sometimes a tap or two on the carburetor will cause float to unstick, but that doesn't work every time. Now the company through the warranty service company states that the valve tightening and the carburetor float are operating as designed and therefore not covered under warranty, also the warranty explicitly states that valve tightening is not covered. I guess the company expects these problems to occur so they have covered their asses from the git go.
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9 of 11 people found the following review helpful
on May 15, 2014
The generator arrived in pretty good shape except for a couple of miner issues.The battery holder was somewhat bent but it was a easy fix.Also the generator comes with a hose and regulator for a propane tank hook up,but the plastic part that would screw onto the tank was broken.I E Mailed Amazon and within a couple of hours was given a very generous rebate on the purchase price to get a new hose.I'm very happy and will certainly continue shopping Amazon.
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7 of 8 people found the following review helpful
on March 18, 2014
I am really happy with this generator. It was easy to assemble the very few parts you had to put on and it fired right up! Bravo.
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8 of 10 people found the following review helpful
on February 12, 2014
The generator arrived with some significant shipping damage. I contacted the manufacturer, and they quickly put me in touch with a tech support person who ascertained which parts were needed, and advised me on the best approach to making the repairs. They shipped the parts immediately, and after a few hours of work, the unit was repaired and like new.

I've only tested it using propane, but fully loaded it with all ten circuits from our transfer switch on, and it smoothly delivered with plenty of power to spare.

The only negative so far was that this 187 pound generator was shipped in a flimsy cardboard box, so if it gets punctured or penetrated in any way, the more fragile components within the frame are vulnerable to damage. But Smarter Tools helped us fix it, and also offered to send someone on-site if we couldn't get it fixed ourselves. Works for me.
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1 of 1 people found the following review helpful
on April 10, 2015
After 100 hours, the electric starter quit, 4 months old, called company were going to send me a new starter, after three weeks a nice lady called to ask if the new starter arrived, and worked, I never was sent the starter, 168 hours it stopped working, the motor ran good, but did not produce electric, ordered from the manual a compositor, $65.00 +S&H it worked about 6 hours, and it quit producing electric again, good thing is the motor starts with less than three pulls with my wife, who I got the electric start model for, and just one pull with me. its less than a year old but over 200 hours, warranty is up, of course we are building our own house, I don't recommend this brand if you need to use it, great if you just want to have one to say you have one, lesson learned at my expense, dissatisfied customer.
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1 of 1 people found the following review helpful
on November 23, 2014
Came with a broken plastic air cleaner cover from shipping. Called them and they sent the broken part immediately. Hooked up the propane and it started and runs smooth. Haven't used it. Waiting for bad weather this winter. I don't plan on putting gasoline in it since that stuff gums up when sitting unused. I like it so far.
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3 of 4 people found the following review helpful
on March 9, 2014
Have not used it yet. Del. on time, assembled ok, only problem was the wheels. The part that the wheels threaded into was not at the right angle and the wheels are slightly angled. But to have a duel fuel gen for the money I think it's a good buy. Am in the process of hooking up the electric to the house.
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