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2 Reviews
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3 of 3 people found the following review helpful:
1.0 out of 5 stars
Poor, Poor Customer Service,
By Macuser "Macuser" (Nashville, TN) - See all my reviews
This review is from: QuickLink Mobile 2.0 (CD-ROM)
I purchased this item to use with the Audiovox PC5220 and my Macintosh. It doesn't work, but they told me that only after I waited almost a week for a response to my support inquiry. I then requested a refund. It has been almost two months, and I finally got a denial email today. I have never encountered such horrendous customer service. This is the second time I've dealt with Smith Micro, and the first time was just as bad. Be warned -If you need any support on any of their products, you should be prepared to wait.....and wait.....and wait.... Also, buy it from a dealer, not direct, so that you can return it, if necessary.
1 of 1 people found the following review helpful:
1.0 out of 5 stars
QuickLink is bad,
By
This review is from: QuickLink Mobile 2.0 (CD-ROM)
Got this with a new "AirCard" and it would never connect. I definitely would warn against purchasing this product. Their support site doesn't even list the error code I was getting! They list some of the error codes, just not the ones I was getting, very frustrating.
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QuickLink Mobile 2.0 by Smith Micro Software Inc. (Windows 2000 / 95 / 98 / Me / NT)
Used & New from: $19.99
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