- Sorry, this item is not available in
- Image not available
- To view this video download Flash Player
Would you like to give feedback on images?
The Customer Service management team is very unresponsive and rude.
I'm usually the last to complain about anything and will always try to "make do" if at all possible, but I can't ignore these problems.
I was able to put it together myself but you really need two people to hold and attach the heavy parts.
I've tried repeatedly to contact service for replacement parts after the pedal broke on my machine. Noone answers their phone, their answering machine says that Service and Tech... Read morePublished 12 months ago by sp12
Let me start out by saying do not make a $2000 costly mistake. Their warranty is meaningless becuase you will never be able to reach their customer service.Published 22 months ago by Jimbo
I am surprised at some of the reviews on here. I have owned this machine for almost 5 years with no issues. I love it and feel I have definitely gotten my money's worth. Read morePublished on February 25, 2011 by J. Lynn Reviews
You are on your own if you buy anything from smooth!
Late shipping? no problem, they think it's ok to ship within 3 months, although they charge your credit card the next day... Read more
I've had my Smooth 3.2 for more than a year and it is functional but I can't say I'm satisfied with it. Read morePublished on February 9, 2010 by Lund Wolfe
It has been 3 months since I purchsed my CE3.2 elliptical, and I have yet to use it once. I have spent more than 5 hours on the phone trying to get Smooth Fitness to repair the... Read morePublished on May 8, 2008 by Dan L. Mumford
Assembly and setup were a breeze. It comes with all the necessary tools beautifully and orderly packaged with the parts visually numbered. Excellent display and ride. Read morePublished on February 29, 2008 by Juan Casanova
The Smooth Fitness elliptical machine is an affordable and flexible exerciser every bit as good as any I have used in commercial clubs. Read morePublished on February 19, 2008 by G. Seaton
I ordered a $1500 exercise machine from Smooth Fitness and regret ever doing so! Before I even received the machine, I spent countless hours coordinating the delivery of my... Read morePublished on January 23, 2008 by exerciser