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The front of the pedals hit the frame, they put little shock absorbers on the pedal to help. I have cracked two pedals and have been waiting over 6 months for a new pedal, they... Read morePublished 4 months ago by Paul Fives
It is 2014 and the ONLY issue has been the rollers under the pedals. They have recently become worn and now the pedals feel flimsy. Read morePublished 7 months ago by Jesse C.
I've tried repeatedly to contact service for replacement parts after the pedal broke on my machine. Noone answers their phone, their answering machine says that Service and Tech... Read morePublished 21 months ago by sp12
Let me start out by saying do not make a $2000 costly mistake. Their warranty is meaningless becuase you will never be able to reach their customer service.Published on January 19, 2012 by Jimbo
I am surprised at some of the reviews on here. I have owned this machine for almost 5 years with no issues. I love it and feel I have definitely gotten my money's worth. Read morePublished on February 25, 2011 by J. Lynn Reviews
You are on your own if you buy anything from smooth!
Late shipping? no problem, they think it's ok to ship within 3 months, although they charge your credit card the next day... Read more
I've had my Smooth 3.2 for more than a year and it is functional but I can't say I'm satisfied with it. Read morePublished on February 9, 2010 by Lund Wolfe
It has been 3 months since I purchsed my CE3.2 elliptical, and I have yet to use it once. I have spent more than 5 hours on the phone trying to get Smooth Fitness to repair the... Read morePublished on May 8, 2008 by Dan M
Assembly and setup were a breeze. It comes with all the necessary tools beautifully and orderly packaged with the parts visually numbered. Excellent display and ride. Read morePublished on February 29, 2008 by Juan Casanova