Top critical review
11 people found this helpful
Not a quality product - Not sure what the guarantee actually covers.
on April 20, 2015
Cheap bonded leather. Shows many cuts which exposes how thin the leather cover is. Everywhere the cover flexes is showing cuts. Called about the lifetime guarantee and was told to send pictures which I did. Response: "Hi, Thank you for contacting TheSnugg. The guarantee covers for manufacturing issues only, this is something which affects the actual function of the case. The guarantee does not cover for general wear & tear, accidental damage, misuse, improper care or alternation, or force majeure. As the fault is not a manufacturing issue, I am on this occasion unable to issue a replacement. If there is anything further I can help with please don't hesitate to contact me.
Snugg Customer Service"