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Social Marketing: Influencing Behaviors for Good 3rd Edition

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ISBN-13: 978-1412956475
ISBN-10: 1412956471
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Social Marketing: Changing Behaviors for Good
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Editorial Reviews


"Social Marketing is a must addition to general and undergraduate collections and a welcome addition to graduate, faculty, and practitioner libraries." (N.E. Furlow Choice Magazine )

"Highly educative read." (Business Line Business Line )

About the Author

Philip Kotler is the S. C. Johnson & Son Distinguished Professor of International Marketing at the J. L. Kellogg Graduate School of Management, Northwestern University, Evanston, Illinois. Kellogg was voted the Best Business School for 6 years in Business Week’s survey of U.S. business schools. It is also rated as the Best Business School for the Teaching of Marketing. Professor Kotler has significantly contributed to Kellogg’s success through his many years of research and teaching there.

He received his master’s degree at the University of Chicago and his PhD degree at MIT, both in economics. He did postdoctoral work in mathematics at Harvard University and in behavioral science at the University of Chicago.

Professor Kotler is the author of Marketing Management: Analysis, Planning, implementation and Control, the most widely used marketing book in graduate business schools worldwide; Principles of Marketing; Marketing Models; Strategic Marketing for Non-Profit Organizations; The New Competition; High Visibility; Social Marketing; Marketing Places; Marketing for Congregations; Marketing for Hospitality and Tourism; The Marketing of Nations; and Kotler on Marketing. He has published over 100 articles in leading journals, several of which have received best article awards.

Professor Kotler was the first recipient of the American Marketing Association’s (AMA) Distinguished Marketing Educator Award (1985). The European Association of Marketing Consultants and Sales Trainers awarded him their prize for Marketing Excellence. He was chosen as the Leader in Marketing Thought by the Academic Members of the AMA in a 1975 survey. He also received the 1978 Paul Converse Award of the AMA, honoring his original contribution to marketing. In 1995, the Sales and Marketing Executives International (SMEI) named him Marketer of the Year.

Professor Kotler has consulted for such companies as IBM, General Electric, AT&T, Honeywell, Bank of America, Merck, and others in the areas of marketing strategy and planning, marketing organization, and international marketing.

He has been Chairman of the College of Marketing of the Institute of Management Sciences, Director of the American Marketing Association, Trustee of the Marketing Science Institute, Director of the MAC Group, former member of the Yankelovich Advisory Board, and a member of the Copernicus Advisory Board. He is a member of the Board of Governors of the School of the Art Institute of Chicago and a member of the Advisory Board of the Drucker Foundation. He has received honorary doctoral degrees from Stockholm University, University of Zurich, Athens University of Economics and Business, DePaul University, the Cracow School of Business and Economics, Groupe H.E.C. in Paris, the University of Economics and Business Administration in Vienna, the Catholic University of Santo Domingo, and the Budapest School of Economic Science and Public Administration.

He has traveled extensively throughout Europe, Asia, and South America, advising and lecturing to many companies and organizations. This experience expands the scope and depth of his programs, enhancing them with an accurate global perspective.

Nancy Lee, MBA, is President of Social Marketing Services, Inc. in Seattle, Washington, and an adjunct faculty member at the University of Washington, and the University of South Florida, where she teaches social marketing and marketing in the public sector. With more than 25 years of practical marketing experience in the public and private sectors, Ms. Lee has held numerous corporate marketing positions, including Vice President and Director of Marketing for Washington State’s second largest bank and Director of Marketing for the region’s Children’s Hospital and Medical Center.

Ms. Lee has consulted with more than 100 nonprofit organizations and has participated in the development of more than 200 social marketing campaign strategies for public sector agencies. Clients in the public sector include the Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA), Washington State Department of Health, Office of Crime Victims Advocacy, county Health and Transportation Departments, Department of Ecology, Department of Fisheries and Wildlife, Washington Traffic Safety Commission, City of Seattle, and Office of Superintendent of Public Instruction. Campaigns developed for these clients targeted issues listed below:

· Health: teen pregnancy prevention, HIV/AIDS prevention, nutrition education, diabetes prevention, adult physical activity, tobacco control, arthritis diagnosis and treatment, immunizations, dental hygiene, senior wellness, and eating disorder awareness

· Safety: drowning prevention, underage drinking and driving, youth suicide prevention, binge drinking, pedestrian safety, and safe gun storage

· Environment: natural gardening, preservation of fish and wildlife habitat, recycling, trip reduction, water quality, and water and power conservation

She has conducted social marketing workshops for more than 2,000 public sector employees involved in developing public behavior change campaigns in the areas of health, safety, the environment and financial well being. She has been a keynote speaker on social marketing at conferences for improved water quality, energy conservation, family planning, nutrition, recycling, teen pregnancy prevention, and tobacco control.

Ms. Lee has coauthored seven other books with Philip Kotler: Social Marketing: Improving the Quality of Life (2002), Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause (2005), Marketing in the Public Sector: A Roadmap for Improved Performance (2006), Social Marketing: Influencing Behaviors for Good (2008), UP and OUT of Poverty: The Social Marketing Solution (2009), Social Marketing in Public Health (2010), and, Social Marketing to Protect the Environment (2011). . She has also contributed articles to the Stanford Social Innovation Review, Social Marketing Quarterly, Journal of Social Marketing and The Public Manager. (See more on Nancy Lee at


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Product Details

  • Paperback: 456 pages
  • Publisher: Sage Publications, Inc; 3rd edition (December 17, 2007)
  • Language: English
  • ISBN-10: 1412956471
  • ISBN-13: 978-1412956475
  • Product Dimensions: 1 x 7.2 x 8.8 inches
  • Shipping Weight: 1.6 pounds
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Best Sellers Rank: #186,919 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

8 of 8 people found the following review helpful By Billie J. Lindsey on March 27, 2008
Format: Paperback
I have adopted the new edition of Social Marketing for my Community Health course, HLED 410: Health Communication & Social Marketing, at Western Washington University. This week, I read carefully through the book to update my syllabus, and I want to share how wonderful I think the text is. Beginning each chapter with the marketing highlight examples and continuing to refer to them throughout the chapter is very helpful, especially for students who either may not connect the dots so easily or who may not have the mental energy to do so. I was also very excited to see such current examples of campaigns. Being from the state of Washington, my students will recognize many of them. Bravo!
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3 of 3 people found the following review helpful By B. Washburn on May 11, 2009
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This book by Kotler and Lee is absolutely wonderful! I love Ms. Lee and Dr. Kotler makes the practice of Social Marketing come alive. Each chapter provides real-life examples in various settings. The Work Sheet gives a step-by-step template for any Social Marketing campaign or program. I recommend this to all readers working in public, government or non-profits. I am a Medical Reserve Corps Program Coordinator and Volunteer Administrator and this text book is an excellent resource! I have recommended it as a "must read" to my colleagues.
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1 of 1 people found the following review helpful By Jazz Fann on February 14, 2010
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Nancy Lee is not only an informative writer, but a superb teacher and consultant! She taught the one-week class based on this book, and it should be required reading/curriculum for every Public Health worker, educator and anyone who is trying to influence behavior. I learned so much! Nancy is a storehouse of information. Whatever her consulting fees -- she is well worth your time and payment!
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This book was required for my Master's in Nonprofit Management program, and I am GLAD it was! My background is in marketing, but not like this - truly an eye-opener into understanding your audience and how to influence decision making. The book is quite detailed, going through all the steps of the social marketing plan. Now, this is true social marketing, not social media, which I have seen gets confused.

Once you read this book, you will feel much more prepared and excited in achieving your objectives - exposure, money, advocacy, etc. This will change your thinking about marketing!!!
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Redefines the management paradigm for research in social change with mixed marketing strategies. Opens up the other windows of fundamental principles, that add light on how and why many message campaigns miss the opportunity to reduce unhealthy life styles.
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By AA on October 12, 2013
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The book came on time, and was in a perfect shape. It is easy to read and provide me with a good understanding of the social marketplace. I highly recommend it.
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