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Social Media 101: Tactics and Tips to Develop Your Business Online
 
 
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Social Media 101: Tactics and Tips to Develop Your Business Online [Hardcover]

Chris Brogan (Author)
3.6 out of 5 stars  See all reviews (25 customer reviews)

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Book Description

February 22, 2010
100 ways to tap into social media for a more profitable business

In Social Media 101, social media expert and blogger Chris Brogan presents the best practices for growing the value of your social media and social networking marketing efforts. Brogan has spent two years researching what the best businesses are doing with social media and how they're doing it. Now, he presents his findings in a single, comprehensive business guide to social media.

You'll learn how to cultivate profitable online relationships, develop your brand, and drive meaningful business. Brogan shows you how to build an effective blog or website for your business, monitor your online reputation and what people are saying about your business online, and create new content to share with your customers.

  • Presents specific strategies, tactics, and tips to improve your business through improved social media and online marketing
  • Looks at social media and the wider online universe from a strictly business perspective

If you aren't using the Internet and social media to market your business and stay in touch with your customers, you're already falling behind. The Social Media 100 gives you 100 effective, proven strategies you need to succeed.

--This text refers to the Kindle Edition edition.

Frequently Bought Together

Customers buy this book with Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust $11.37

Social Media 101: Tactics and Tips to Develop Your Business Online + Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust


Editorial Reviews

Amazon.com Review

100 ways to tap into social media for a more profitable business

In Social Media 101, social media expert and blogger Chris Brogan presents the best practices for growing the value of your social media and social networking marketing efforts. Brogan has spent two years researching what the best businesses are doing with social media and how they're doing it. Now, he presents his findings in a single, comprehensive business guide to social media.

You'll learn how to cultivate profitable online relationships, develop your brand, and drive meaningful business. Brogan shows you how to build an effective blog or website for your business, monitor your online reputation and what people are saying about your business online, and create new content to share with your customers.

  • Presents specific strategies, tactics, and tips to improve your business through improved social media and online marketing
  • Looks at social media and the wider online universe from a strictly business perspective

If you aren't using the Internet and social media to market your business and stay in touch with your customers, you're already falling behind. The Social Media 100 gives you 100 effective, proven strategies you need to succeed.

Five Things to Do at a Social Networking Meet-Up
Content from author Chris Brogan

Meet-ups (and, more recently, “tweetups,” which are meet-ups organized via Twitter) are the online manifestation of our social networking efforts. With Twitter and Upcoming.org and Facebook and all the other social networks, putting together a bunch of like-minded people is relatively simple. You find a venue that doesn’t mind a bunch of nerds, preferably with a place you can be loud (because social media types are often the loudest bunch in there, unless there’s a bachelorette party), and, hopefully, some delightful libations to ease social interaction. But what do you do there, once you’ve walked in and identified that you’re in the right place? Here’s a recipe.

Say Hi to Your Known Friends
Oftentimes, someone at the meet-up is known to you. Make sure you say hi to that person earlier in the night rather than later. I’m working on this one, because sometimes, I’ll be somewhere with friends and never get over to see them because time gets eaten up so fast. I’m going to make a point of saying hi to my longer-known friends first at meet-ups, so that they’ll feel acknowledged.

Find the New People
Look for folks who might be new to your local scene, or those you haven’t met before, and introduce yourself. My favorite opening line is to ask them what they normally do when they’re not hanging out with a bunch of Twitter geeks. If that doesn’t work, I like to ask people about their passions.

Don’t Crowd-Surf Too Much
There’s a tendency that’s easy to follow to just flit among the crowd. It’s not a wedding. You don’t have to hit every table. If you find something interesting, don’t be afraid to dive deep into the conversation for a bit. Get into some deeper waters with people, because otherwise, time will wash over you like a wave and you’ll be out without much to show for it.

If You Need to Do Business
Try to think of these meetups as a first date. Don’t put your tongue down our throats. In other words, if you’re there fishing for new business, play it cool and be part of the gang. Talk about what’s relevant, and don’t swerve instantly into your line of business and how you can help (sell) us. However, it’s okay to say that you’re hoping to build business relationships or the like. Just save the details for a follow-up conversation.

Talk About Something New
Whenever possible, bring along some really neat new idea to throw into the mix. Think of it as mental show-and-tell. Or, if you have a nifty new something to show people, do real-world show-and-tell. Bringing something new to the meetup will enrich everything. (Don’t force it into the conversation, but have something new in mind.)

Browse more social media tips from the author:

50 Blog Topics Marketers Could Write for Their Companies

50 Ways Marketers Can Use Social Media to Improve Their Marketing

Review

‘…interested in social media…and want to establish ways it might work for you this is a good place to start.' (Financial Advisor, March 2011).

Product Details

  • Hardcover: 352 pages
  • Publisher: Wiley; 1 edition (February 22, 2010)
  • Language: English
  • ISBN-10: 0470563419
  • ISBN-13: 978-0470563410
  • Product Dimensions: 7.1 x 5.3 x 1.1 inches
  • Shipping Weight: 9.1 ounces (View shipping rates and policies)
  • Average Customer Review: 3.6 out of 5 stars  See all reviews (25 customer reviews)
  • Amazon Best Sellers Rank: #510,307 in Books (See Top 100 in Books)

More About the Author

Chris Brogan speaks and consults with large Fortune 100 and 500 companies on the future of business communication such as the impact of social networks and mobile technology. He has worked with companies like Pepsico, GM, Microsoft, Citrix Online, Comcast, Molson, AMD, and many more. He is fortunate enough to keynote many events anually as a professional speaker, and creates custom presentations for each event.

Chris is President of Human Business Works, which provides tools and smarts for small businesses, including projects like The Owner's Mind, Kitchen Table Companies, and 501 Mission Place (for nonprofits).

Chris co-founded the PodCamp unconference series, with well over 100 events held all over the world by people interested in learning more about podcasting, blogging, and other media technologies.

Chris lives in northern Massachusetts and has a daughter and son that already threaten to eclipse his knowledge of technology and media making. He has recently begun practicing Shambhala Buddhism.

Customer Reviews

Most Helpful Customer Reviews
35 of 36 people found the following review helpful
More a blog than a book April 24, 2010
By Robin
Format:Hardcover
Will books be replaced by blogs? Social Media 101 is a blog in book form. While there's some good information here, the book lacks narrative, mixes cliches with some worthwhile tools and serves up a lot of scattered information.

The longer I read Social Media 101, the more I wondered if author Chris Brogan had read a book lately and realized that what works in an interactive medium looks like a mess on the printed page. Readers of blogs find their minds wandering after 800 words. Book readers expect more than a bunch of ideas that flashed through someone's head. Moreover book buyers expect a product that provides more value than something free. Much of Social Media 101 reads like a stream of conscious conversation. Brogan starts with "Above all else people," gives us a few cliches and then moves on to "People like to be engaged." As he skips from topic to topic the book gets worse. A chapter entitled Velocity, Flexibility, Economy includes a blurb on Google's smart phone, Flexibility, a blub on various applications and Economy, descriptions of things like Skype which reduce the costs of many jobs. The fact that the author, publishers and editors all okay'd this (probably because the topic "Social Media" is such a draw) is pretty sad.

I know that everyone is dying to find out more about social media and what they can do with it. Unfortunately what readers' need is a thoughtful, well organized tool that will help them put together a strategy. This book of tips won't cut it. The author never bit the bullet and took the time to write a real book from the notes in his blog.
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6 of 7 people found the following review helpful
the best of your blog February 19, 2010
Format:Hardcover|Amazon Verified Purchase
I am a fan of chris brogan blog. He knows a lot about social media. I am a top producer in south america and I am begining to build my personal brand using social media. This book has the best articles of chris`s blog with a lot how to for people like me who want to introduce in the social media arena but it is a little desorganized and I would expect a little more than I read in his blog. Anyway i recomend it because it will become the first book to read for everybody who want to introduce in the social media
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3 of 3 people found the following review helpful
Format:Hardcover|Amazon Verified Purchase
This book was more of a random and disorderly jumble of thoughts than a well structured, well thought out book. I agree with the previous reviewer that said that it is more of a blog than a book. If this were it's only flaw, though, I might have forgiven it. The real problem I had was that there was just too little information of value and there was far too much extraneous information that a reader had to slog through to find those few nuggets of value. For instance, do I really want this writer telling me how to run a meeting? No. I bought this book to get the writer's perspectives on social media. Unfortunately, I got far too little of that perspective and far too much of everything else. I would recommend you avoid this book.
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Most Recent Customer Reviews
"The perfect book for new bloggers!"
"Social Media 101: Tactics and Tips to Develop Your Business Online" by Chris Brogan is the perfect book for new bloggers. Read more
Published 10 months ago by Chad Thiele
A Positive Review!
Overall, I think Chris Brogan's Social Media 101 is a great tool for people entering the realm of social media. Read more
Published 10 months ago by muchieh
Something for everyone
This book has something for everyone. If you are just beginning to venture into social media you will find a great deal of information in this little book that you can put to use... Read more
Published 14 months ago by LeaRae Keyes
1 Star at best
Thanks to the library I didn't pay for this read. Actually I didn't put much time into this read anyway. Read more
Published 15 months ago by C. C. Mantis
Should be called Blogging 101
Nearly all blogging advice, minimal Twitter advice, and NO Facebook advice. Brogan even goes into how he doesn't like Facebook....cool...but it's the social media king... Read more
Published 16 months ago by Steven Rader
Excellent Guide to The Basics
This fairly all-inclusive social media primer explains the basic why's and how's of social media for business. Read more
Published 16 months ago by Dale Little, Business Strategist & Speaker
Social Media 101 - a Must Read
Social Media 101 is a must read for any social media practitioner and/or for anyone looking to participate in the social media experience.
Published 17 months ago by Mr. Long Island
more of an outline than anything
As a person who's read Trust Agents, I had alot of expectations for this book. This book is more of an outline of things you should be trying online to promote yourself or your... Read more
Published 19 months ago by Kali Nguyen
Keep this one on hand!
This is one of the most essential books on using social media, aimed at the complete novice. But it's good to keep it on hand for some refreshers, and to find cool new little... Read more
Published 20 months ago by cincindypat
Social Media 101: Tactics and Tips to Develop Your Business Online
This book was a very good simple read for the beginner who wants to get into Social Media, and understand it. Read more
Published 21 months ago by Vinay Cardwell
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