SOCIALLY INTELLIGENT COMPUTING is a conversation between Shirky and Daniel Goleman, renowned author of Emotional Intelligence and Social Intelligence. Shirky and Goleman explain how high performance in groups correlates with collective Social Intelligence
Shirky breaks down how online business and social networks have been plagued by flaming (unregulated emotional outbursts), major misunderstandings, lack of cohesion, poor decision making, and loss of functionality because emotional connection is vital for effective communication. Shirky describes how online groups function best - and how the internet can be utilized to improve our society using social intelligence.
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