Chapters Include:
Dale Skeen, Chief Executive Officer, Vitria Technology, Inc. "The Hype and the Reality of Software Integration Solutions"; David Mitchell, President & Chief Executive Officer, webMethods "Using Technology to Provide Service"; Yoram Novick, Chief Executive Officer, Topio "Visions for the Storage Solutions Industry"; John H. Vivadelli, President & Chairman, AgilQuest Corporation "ERP Applied to Your Second Largest Expense: Official Real Estate Infrastructure"; Mark A. Corio, President & Chief Executive Officer, Rochester MicroSystems, Inc. "Strategies for Technology Services"; Duke Chung, Chief Executive Officer, Parature "Providing a Web-based Solution"; Rob Rappaport, President & Chief Executive Officer, Conversive, Inc. "Staying Customer-Focused 24/7"; James A. Stone, President, geoVue, Inc. " Location-based CRM"; Keith A. Fotta, President & Chief Executive Officer, Gryphon Networks Corporation "SFA & CRM: The Next Generation."

