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Software Testing and Continuous Quality Improvement, Second Edition 2nd Edition

16 customer reviews
ISBN-13: 978-0849325243
ISBN-10: 0849325242
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Editorial Reviews


…a comprehensive, practical cookbook of software testing with a slight mix of quality spices. …the book is a step-by-step guide of how to perform testing. It is practically focused and, in many of the chapters, the reader can follow the tasks (as if they were recipes) when performing testing activities.
-Software Testing, Verification & Reliability, Vol. 15, No. 3, Sept. 2005

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Product Details

  • Hardcover: 560 pages
  • Publisher: Auerbach Publications; 2 edition (June 1, 2004)
  • Language: English
  • ISBN-10: 0849325242
  • ISBN-13: 978-0849325243
  • Product Dimensions: 9.5 x 6.4 x 1.4 inches
  • Shipping Weight: 2.1 pounds
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #2,762,935 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

51 of 52 people found the following review helpful By A Customer on March 2, 2002
Format: Hardcover
After reading Software Test and Continual Process Improvement, I am impressed by the breadth and depth of William Lewis' test and quality process coverage. I recommend his book to anyone who is involved in the software development life cycle, including Project Managers, System Analysts, and IT Directors.
Mr. Lewis' book is particularly relevant those of us who must reduce development costs while meeting our customers' maturing expectations. Times have changed; financial restrictions prevent using development resources to correct software defects. Initiating the prevention processes outlined in Software Test and Continual Process Improvement will boost project efficiency and product value.
My suggestions for improvement: If Mr. Lewis left out the vendor references (in Sections IV and VI), then his book would be less vulnerable to obsolescence. More emphasis on how requirement and test management tools map to each other would strengthen the same sections.
It's naive to assume that a book on software test and quality can describe all the components and nuances of thorough testing. Software Test and Continual Process Improvement comes closer than any other book I've read to describing effective end-to-end software quality interventions. It's the software test compendium to hold on to.
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49 of 53 people found the following review helpful By Alan Jennings on July 24, 2000
Format: Hardcover
This book should be titled "The Quality Assurance Bible". Whether you are a novice in field or a guru, this book contains a plethora of information that will contribute to your expertise. Most books are eight-tenths cut-and-paste of the standard dogma, with two tenths containing detailed substance. Mr. Lewis has written a book that raises the bar for other QA authors to beat. Also, an extremely detailed table of contents (almost tagging each page of the book) will handily aid quick access to desired information.
Not only does Mr. Lewis expound upon the dynamic leading edge of the QA domain, he also provides concrete examples that support his summations. The specific information about the QA tools is accurate and at the same time unbiased. Real-world experience clearly defines his positions about software testing, lending infallible credence to the book.
I have worked many years within the fields of development, testing, tools evaluation, and solutions. From my personal experience I consider the book very much in sync with applicability not only towards generic applications, but (more importantly) the leading technologies as well. Now, when testing is demanding new skill sets and new attitudes toward processes and implementations, this book should become required reading for QA professionals.
Lastly, I encourage even those that have polarized their testing opinions to read this book. This book has become an invaluable addition to my library.
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32 of 33 people found the following review helpful By A Customer on May 16, 2000
Format: Hardcover
This book is a must have for any software testing group. It gives you detailed step by step instructions on every aspect of the system test process. We are currently "revamping" our system test process and have found the templates and examples provided extremely helpful. Whether you are a test manager, tester, or automated test engineer, I think you will benefit greatly from this book.
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27 of 28 people found the following review helpful By Mike Tarrani HALL OF FAMETOP 50 REVIEWER on June 27, 2001
Format: Hardcover
Mr. Lewis has written what I consider to be the definitive work on quality assurance and software testing. What sets this book apart from the wealth of excellent and not-so-excellent books on both quality assurance and testing is this one has a clearly defined framework, processes and procedures.
The framework is based on the basic Plan-Do-Check-Act (PDCA) paradigm from TQM. I personally use an almost identical paradigm called Entry Criteria-Task-Validation-Exit Criteria (ETVX), and have mentally changed every occurrence of PDCA to ETVX. The distinction between the two is important from a process point of view because clearly defined entry and exit criteria eliminate multiple inspections. But this is a fine point. The quality assurance framework in Section I covers all of the essential elements, including the differences between prevention and detection, verification vs. validation, testing vs. quality control, and configuration management. These distinctions, definitions and elements are the foundation of Mr. Lewis' approach. Section I also gives a good overview of testing techniques and the key ingredients of continuous quality improvement.
Section II approaches testing from a life cycle perspective, clearly showing that testing starts with requirements, not after the product has been built. The verification checkpoints for each milestone are completely described. Section III addresses testing for client/server and internet projects, and is one of the most ion-depth treatments of methods and procedures I have come across. Moreover, it follows the PDCA cycle, which shows how theory can be put into practice.
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31 of 33 people found the following review helpful By Liza Deyo on May 31, 2000
Format: Hardcover
Finally, someone has written a realistic book on software testing. Most testing books focus on testing techniques only. This book provides a comprehensive testing methodology for the RAD and traditional development environments and has been enormously helpful to me as the QA director or my organization. I would highly recommend this to any serious software testing analyst or manager.
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