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Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design Hardcover – April 17, 1999

ISBN-13: 078-5342924787 ISBN-10: 0201924781 Edition: 1st

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Product Details

  • Hardcover: 608 pages
  • Publisher: Addison-Wesley Professional; 1 edition (April 17, 1999)
  • Language: English
  • ISBN-10: 0201924781
  • ISBN-13: 978-0201924787
  • Product Dimensions: 7.6 x 1.4 x 9.6 inches
  • Shipping Weight: 2.5 pounds
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #372,725 in Books (See Top 100 in Books)
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Editorial Reviews

Amazon.com Review

For anyone who designs applications or Web pages professionally, Software for Use provides an appealingly written guide to user interface design. This book delivers many valuable insights on improving interfaces for both desktop applications and Web sites.

A software design process is first presented that's centered on usability (with terms like "user roles," "use cases," and "interaction contexts"). Early sections have much to say about inadequate interfaces (using a number of Windows examples) and how to improve them. The book presents an argument for creating innovative and intuitable interfaces (often by rethinking time-honored Windows conventions).

The most provocative material here is the coverage of the Internet--the book argues that many Web sites sacrifice usability for visual razzle-dazzle, and it offers ways to organize Web sites for better usability. (A section on embedded devices looks at UI issues for these systems too.) A full case study of a user interface design for a corporate address book is included.

Software for Use makes a good case that there is room for improvement in today's user interfaces. This book is sure to be a valuable resource for anyone serious about improving the user's experience of software or Web sites. --Richard Dragan

Topics covered: Design processes; help systems and error messages; and interface creation for novice, intermediate, and advanced users.

From the Back Cover

In the quest for quality, software developers have long focused on improving the internal architecture of their products. Larry L. Constantine--who originally created structured design to effect such improvement--now joins with well-known consultant Lucy A. D. Lockwood to turn the focus of software development to the external architecture. In this book, they present the models and methods of a revolutionary approach to software that will help programmers deliver more usable software--software that will enable users to accomplish their tasks with greater ease and efficiency.

Recognizing usability as the key to successful software, Constantine and Lockwood provide concrete tools and techniques that programmers can employ to meet that end. Much more than just another set of rules for good user-interface design, this book guides readers through a systematic software development process. This process, called usage-centered design, weaves together two major threads in software development methods: use cases (also used with UML) and essential modeling. With numerous examples and case studies of both conventional and specialized software applications, the authors illustrate what has been shown in practice to work and what has proved to be of greatest practical value.

Highlights

  • Presents a streamlined process for developing highly usable software
  • Describes practical methods and models successfully implemented in industry
  • Complements modern development practices, including the Unified Process and other object-oriented software engineering approaches

    0201924781B04062001
  • Customer Reviews

    4.1 out of 5 stars
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    Most Helpful Customer Reviews

    36 of 38 people found the following review helpful By A Customer on January 7, 2000
    Format: Hardcover
    I very much enjoyed Software for Use. When I got the book, I read it from cover to cover. Now, six months later, I still turn to it regularly as I develop use cases for our application - especially when I'm working on the user interface for each use case.
    You might expect that anything from Larry Constantine would be terrific and again he - this time with equally adept co-author Lucy Lockwood - hasn't let us down. SfU (as it seems to be called in the chat groups) addresses one of the most under-addressed issues in our industry: Why is so much potentially useful software in fact useless because of its appalling user interfaces?
    There are lots of valuable topics in this book. But probably the most valuable thing that I got from the book was a methodical approach to developing user interfaces, through the user role maps, task models, essential use cases, use case narrative, tools and materials and ... well, perhaps you should read the book!
    If you're in the mood for some edutainment (i.e. cheap laughs while learning something handy), read the section on Web wisdom. There you'll find some wonderfully silly interface designs to avoid on your next e-commerce project.
    Bottom line: I'll bet this book's on the way to becoming a classic. It's a "must read" for every software developer involved in any way with software that's meant to be used. And if you're actually charged with developing user interfaces, I'd say it's a "must own".
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    20 of 20 people found the following review helpful By A Customer on May 26, 1999
    Format: Hardcover
    I've been an object-oriented bigot since the late eighties when I first stumbled on Betrand Meyer's "Old Testament" entitled: "Object Oriented Software Construction". Since then I have been on a continual methodology quest, picking and choosing what works from each methodology. When I finally came accross Larry's book it felt like coming home. He has doen an amazing job of amalgamating all the things that in my experience work. How many times have I argued with engineers about user interface design! How many times have they told me that they know better, and oh by the way, look at this cool feature we added (hit shift F6 and it does this...) This is the best book I have found so far when it comes to usage-centered design. I was lucky enough to be at the start of a new project and bought a copy of the book for every team member! This book has become our baseline and the quality of our software will reflect it. If you wan't to build better user interfaces you should buy this book!
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    34 of 37 people found the following review helpful By Ivar Jacobson (ivar@rational.com) on June 26, 1999
    Format: Hardcover
    Software for Use by Larry Constantine and Lucy Lockwood is the top software book I have read in the last three years. It is a book that is as new as tomorrow, but it builds on decades of research and experience in user-interface design. Most people develop user interfaces by intuition, trying an approach and modifying it until no strong objections are breaking through. Some people call this approach "hacking". Software for Use describes a systematic approach to the design of user interfaces. It starts from the user, identifying the different user roles. For each user all use cases are identified and described. Initially the abstraction level is high, focusing on the essential use cases. Eventually the approach achieves a physical user interface . All the work to get there takes place very naturally. The authors make this work very concrete.
    Knowing that in many application areas, such as web-design or consumer electronics, the effort in designing the user interface is more than 50% of the work in developing applications, this is a book that I highly recommend every software developer and their managers to read. The Software for Use book is already a classic.
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    30 of 33 people found the following review helpful By A Customer on August 11, 1999
    Format: Hardcover
    After reading a couple of good reviews and being familiar with Constantine's writing I was sure this book would be great. However, the authors seem to have fallen in love with their own writing. The text is very well written, even elegant, but it could easily have been written in half the pages. One of the central themes of the book is deriving "Essential Use Cases" or in other words Use Cases with just the essential elements. Unfortunately the authors have not taken their own advice and instead created a book with so much verbiage that it reads like a doctoral dissertation. The end result is that the useful information is lost in sea of excess text. If you are a in the trenches software engineer/programmer then you will find this book more effort then it is worth. However, if you have the title of Usability Engineer in a large company then you will probably fine this book delightful.
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    11 of 11 people found the following review helpful By aharnden on February 28, 2001
    Format: Hardcover
    For anyone in the business of delivering usable software, the book 'Software for Use' by Larry Constantine and Lucy Lockwood is a must addition to their personal library. This book is wonderfully written in a very readable format (as would be expected from usability experts).
    'Software for Use' embraces the key principles of usability in a very pragmatic way. The book is also 'in tune' with trends in the field of usability: moving to a more collaborative team model; addressing usability as a proactive design process rather than a reactive QA function; rethinking technology, tools, & techniques for the purpose of delivering user-centric software products - these are all fundamental aspects of how usability is maturing as a discipline.
    One of things I enjoyed most about the book, was its hidden gems of wisdom embedded in each chapter. For example, in discussing the issues of marketability versus usability, the authors offer this simple maxim: "Design for use; refine for sale.... It is almost always far easier to make a functional but unaesthetic system attractive, than to take an attractive but impractical system and make it work."
    If I had any criticisms about this book, there would be only one. As with many of today's practical guides, I find there is a recurring challenge with terminology. It is sometimes difficult to identify terms that are 'standard' versus those being introduced by the authors as new. As practitioners we rely heavily on the clarity of words to communicate tasks and deliverables. When applied terms are unfamiliar in context and origin, or they suggest double meaning, we introduce cost and confusion to the process of communication.
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