Customer Reviews

Soleus AirŽ 9000 BTU Portable Evaporative Air Conditioner

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2 star:		(1)
1 star:		(4)

 

 

I want to start out by saying that I am not someone who writes reviews but this was sooo ridiculous I felt I should warn other people before they make the same mistake. I was very surprised that other people had not complained about this product. BUYER BEWARE!!!! I live in a building so I too was required to get rid of my window air conditioner which worked fine by the way. From the time I purchased this machine I had problems. The first one I had malfunctioned and did not turn off when the water bucket was full like it was suppose to and show the water bucket symbol so the water ended up overflowing on the floor. It leaked from everywhere not just out of the water tap sometimes even when the water plug was in the machine. The new one I got also gushed water perfusly, like a reservoir like a previous reviewer said is no understatement. The machine does cool off the room but it is a large hassel to have to empty out this water from the nozzle every few hours. The mini cookie pan is not enough to hold the water and I had to transfer the water to a second bucket before emptying it out which I had to watch constantly. I am too afraid to let the water build up and have what happened the first time happen again. If you are willing to empty this water ALL DAY LONG you could buy this machine, otherwise look for a better product.

We had the same problem with this unit - water everywhere. I spoke to the customer service at Soleus Air and they were less than helpful. Don't buy this one.

The title says it all. Do not buy this unit. You will be changing the measly little condensation-collection pan ALL DAY and ALL NIGHT. They should put this air conditioner in prisons and make inmates empty it out but that would be cruel and unusual. What a piece.

I have nothing new to add, but wanted to back up the other reviews. The a/c is good at cooling, but after 2 or 3 hours, the unit needs to be emptied. It is not easy to empty and does not empty completely unless you tip the unit backwards. I contacted the company and they said that the unit is working correctly. It is terrible and I wish I never bought it.

same issue as everyone else. Have drained more than 5 gallons of water in a day with unit balanced on a plastic crate in a rubbermaid container. Most of it drained out bottom of unit and not drainage tube.