Customer Reviews

Sony DVP-NS500V SACD/DVD Player

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I have a... Sony DVD player. Sony claims a 1 year part/90 day labor warranty. First, the machine simply stopped working after 5 months. Second, to send it in for warranty repair, Sony wants $92.00 for labor, upfront, plus I have to pay for the cost to ship the item. They don't assess the problem and then give you an estimate, permitting you to decide whether or not you want to go through with a repair. Third, when I noted that the cost to repair closely approaches the cost of a new machine, their customer service representative told me I should have purchased the extended warranty.

My suggestion is, buy a more reliable product, not a Sony. Check out what the warranty, when you purchase. Select a product with 1 year parts and labor. Otherwise, find out what the manufacturer charges for warranty service.

Watch out for deceptive warranty policies.

SONY HAS MADE AN AFFORDABLE SACD PLAYER, THAT ALSO PLAYS DVD'S. THE ABSOLUTE SOUND MAGAZINE SAYS, " THE SONY NS500V IS A FINE INTERLACED DVD PLAYER, A COMPETENT CD PLAYER, AND AN ASTONISHINGLY
GOOD INTRODUCTION TO THE WORLD OF SACD RECORDINGS. SACD'S ARE LIKE LIVE MUSIC, COMPELLING AND ADDICTIVE". IT'S HARD NOT TO AGREE WITH THE WORLD'S LEADING HI-FI MAGAZINE, BUT THEY ARE SO RIGHT, THIS MACHINE IS AWESOME AND WELL WORTH THE MONEY AT THIS LOWER COST.

good unit but great with s-video