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Technical Details
- 1920x1080 Full HD 60p Recording w/12MP still image
- 96GB Flash Memory for up to 40 hours of recording
- Manual Control (Iris/Shutter/Exposure/White Balance)
- CinemaTone presets and 24p recording for cinematic quality video
- Advanced controls with expanded focus, zebra, and peaking
Product Details
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Product Description
From the Manufacturer
Sony HDR-CX700V High Definition Handycam Camcorder
Overview
With its "Exmor R" CMOS sensor, the HDR-CX700V Handycam camcorder delivers superior low-light capabilities. Enhanced manual controls and 24p/60p recording options provide the precision you need for shooting professional-quality HD videos. CinemaTone technology lets you capture stunning videos with deeper, more film-like color tones.
96GB embedded Flash Memory for up to 40 hours of recording
The built-in 96GB1 embedded Flash memory can record and store up to 40 hours of high definition video footage (HD LP mode).
Manual Control (Iris/Shutter/Exposure/White Balance)
Get the most out of your camcorder with enhanced manual controls. The assignable dial allows for control of focus, exposure, white balance, iris, and shutter speed.
CinemaTone presets and 24p recording for cinematic quality video
For extra control over image expression, CinemaTone technology is used to deepen the color and recreate film-like color tones. Combined with 24p recording, you’ll have some of the tools you need to fulfill your need for cinematic expression.
Advanced controls with expanded focus, zebra, and peaking
The HDR-CX700V provides advanced capture and control features that are often considered the domain of professional cameras including expanded focus for precise manual focus control, zebra and peaking for precision focus and exposure adjustments.
Wide Angle G lens to capture everything you want
Experience the pinnacle of Sony lens technology with the professional-quality G Lens. Engineered for superior optical performance, Sony G lenses deliver brilliant, accurate color reproduction and sharp, amazingly detailed images. In addition, the 26.3mm focal length offers a broader perspective for enhanced wide angle shooting.
Back-illuminated "Exmor R" CMOS sensor for superb low-light video
Experience stunning low-light sensitivity with improved image clarity and drastically reduced grain with Sony’s back-illuminated "Exmor R" CMOS sensor. Designed for compact cameras and camcorders, the "Exmor R" sensor relocates the photo diodes above the support circuitry, maximizing the light gathering area per pixel so you can shoot with better results in lower lighting conditions.
Optical SteadyShot image stabilization w/ Active Mode
Optical SteadyShot image stabilization with Active Mode compensates for greater degrees of camera shake to deliver stunningly smooth video from wide angle to full telephoto shooting. In addition, innovative 3-Way Shake-Canceling adds electronic roll stability for even smoother video capture.
14x Extended Zoom to get even closer to the action
Extended Zoom works in conjunction with 10x optical zoom to get even closer to the action while maintaining HD image quality.
3.0” touch-screen Xtra Fine LCD™ display (921K) w/TruBlack technology
The 3.0” (16:9) Xtra Fine LCD screen (921K) displays sharp, bright, vivid images, letting you compose a shot more easily -- even outdoors, while enabling you to change settings to best represent the scene. TruBlack™ technology brings remarkably higher contrast delivering more natural, realistic colors and easier viewing in bright conditions by reducing glare.
Color EVF (0.27” 201K) crisp clear video monitoring
A color EVF (electronic view finder) provides clear crisp representation of your video allowing for proper framing, battery conservation, and increased stability.
Tracking Focus follows selected subjects in/out of the frame
Tracking Focus works as an extension of Face Detection to allow you to select an object with a touch of the LCD and have the focus follow the selected object, even if it leaves the frame and returns.
5.1ch Surround mic for vivid and dynamic surround sound
Dolby Digital 5.1 channel recording captures active sounds coming from all directions, so you can experience your home movies the way you experienced them while recording.
Wind noise reduction for clear voice recording
Wind Reduction reduces noise and interference that is produced when wind passes over the microphone, giving you a clearer and more enjoyable sound experience.
Expanded recording/monitoring with mic/headphone jack
Features dedicated mic and headphone inputs for expanded audio recording options and convenient monitoring of audio with headphones (external microphones and headphones sold separately).
Active Interface Shoe to attach intelligent accessories
The Active Interface Shoe lets you mount Intelligent Accessories, such as external lights and microphones, which can help extend the capabilities of your camcorder.
Event Browse groups photos/videos for you for easy reference
Event Browse conveniently groups your images and videos together for easier viewing. The date range that Event Browse groups your pictures and videos is easily adjusted to suit your needs. When used with the Highlight Playback feature, making and sharing a highlight reel from your event is easy and fun.
Highlight Playback creates movies with transitions for you
Why spend hours editing your movies when you can let your camcorder do it for you? Highlight Playback identifies and compiles key scenes into a short, entertaining movie complete with music and transitions. You can even pinpoint the exact scene you want to include in the highlight reel.
Clear Phase stereo speakers for true and dynamic sound
Bring your video alive with Clear Phase stereo speakers. Drawing on Sony’s high-end audio expertise, renown S-Master digital amplifier technology is utilized to produce more true-to-life sound.
Geotagging with built-in GPS receiver & NAVTEQ maps
A built-in GPS receiver makes the HDR-CX700V an ideal choice for travelers. The receiver gives you the ability to view your current location on the LCD map display, as well as "tag" your shooting locations. Tagged videos and still images can be reviewed and played back using the Map Index function on the camcorder or once downloaded to your PC using the supplied PMB (Picture Motion Browser) software. Additionally, the receiver automatically adjusts your camcorder's clock to the proper time zone.
Direct Copy to external HDD without PC
Store your memories in a whole new way with the ability to copy videos from your camcorder directly to an external hard disk drive (sold separately), all without a computer. Your camcorder can also access videos stored on the external hard drive for playback on your HDTV, allowing you to utilize the camcorder’s handy playback features.
Built-in USB cable for easy file transfer/charge
The high-speed, built-in USB 2.0 cable allows for easy connection to your computer for charging or file transfer without having to remember separate cables. It also fits conveniently into the hand strap so it’s out of the way until you need it.
Intelligent Auto (90 different scene combinations possible)
Intelligent Auto mode goes a step beyond traditional auto modes by analyzing your shot and then automatically selecting the appropriate settings from ten distinct scene modes (90 different combinations possible): Landscape, Backlight, Twilight, Spotlight, Low light, Macro, Portait, Baby, Walk, Tripod.
Golf Shot
Building on the slow-motion capture capabilities of Smooth Slow Record, Golf Shot captures a few seconds of motion as a sequence of up to 22 still images, which can be viewed/printed individually or as a composite “sequence shot” image, perfect for analyzing the nuances of a golf swing, tennis serve, and other fast action.
Built-in LED Flash and Video Light
An LED light assists in low-light situations giving you more flexibility when capturing your video, plus a flash for still image capture.
Product Description
With its "Exmor R" CMOS sensor, the HDR-CX700V Handycam Camcorder delivers superior low-light capabilities. Enhanced manual controls and 60p/24p recording options provide the precision you need for shooting professional-quality HD videos. CinemaTone technology lets you capture stunning videos with deeper, more film-like color tones. The wide angle Sony G Lens lets you capture more of the action with sharp images and brilliant, accurate colors. Also equipped with 96GB embedded Flash memory, you can record and store up to 40 hours of high-definition video footage (HD LP mode). A vibrant 3.0" touch-screen display lets you compose and view your shots while a built-in GPS receiver gives you the ability to view your current location on the LCD map display, as well as "tag" your shooting locations. Additionally, this camcorder provides advanced capture and control features including expanded focus for precise manual focus control, zebra and peaking for precision focus and exposure adjustments. FEATURES: 1920x1080 Full HD 60p Recording w/12MP still image capture - The Sony HDR-CX700V offers 1920 x 1080 high definition resolution letting you record your memories in exceptional Full High Definition quality. Capable of 60p recording and playback via HDMI and compatible HDTV4 providing stunning clarity and incredibly detailed and smoother playback of your memories. CinemaTone presets and 24p recording for cinematic quality video - For extra control over image expression, CinemaTone technology is used to deepen the color and recreate film-like color tones. Combined with 24p recording, you'll have some of the tools you need to fulfill your need for cinematic expression. Back-illuminated "Exmor R" CMOS sensor for superb low-light video - Experience stunning low-light sensitivity with improved image clarity and drastically reduced grain with Sony'
Customer Reviews
Most Helpful Customer Reviews
110 of 115 people found the following review helpful
Has everything I could ever want from a handycam, but one thing missing that I really need.
March 12, 2011
Amazon Verified Purchase
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Length:
5:58
Mins
Pure AWESOMENESS:
(1) 26.3mm wide angle lens. You don't need a wide angle adapter anymore, this lens is beautiful at 26.3mm and does not have noticeable lens distortion.
(2) True 24p frame rate. Not 24 fake frames in a 60i wrapper, but actual 23.98 progressive. Perfect for filmmakers, especially combined with Sony's Cinema Tone color preset. I believe this is first consumer Sony Handycam that shoots 24p.
(3) 1080/60p at 28Mbps. Image quality looks more real than real. You can also get fantastic slow motion out of 1080p - most cameras shoot 60p at 720 not 1080.
(4) 96GB of internal flash storage. More than I'll ever need and with the ability to transfer my footage directly to an external hard drive without using a computer. At first I thought the extra USB cable that comes out of the camera will get in the way of shooting, but it tucks nicely into it's own plastic holder on the strap.
(5) Great in low light. I compared this to my previously owned Canon HFS200 and Panasonic HMC40 and the CX700 is sees more with better clarity and color rendition. And when low light ain't low enough for you, the NIGHT VISION mode sees in the dark. It makes me want to do bad things with it, but in a good way.
(6) The peaking functions make focus simple and easy with three colors to choose from (white, red, or yellow).
Kind of ANNOYING, but I could live with it:
(1) The control dial is too sensitive. The control wheel on the Canon HFS200/20/21 has more accurate functionality.
(2) The placement of the hot shoe, mic, and headphone inputs get in the way of actually holding the camera. Also, the hot shoe is propriety to Sony, so you will need to purchase an adapter if you are using third party hardware.
(3) Most of the functions are buried within the touch screen menu system. So ever single time you want to adjust a setting, you need to dig through the menu list. This wastes a lot of time.
(4) Although, the Geotagging is a cool idea, you need Sony software in order to view your GPS locations in each clip. You cannot see this info in Quicktime.
The DEALBREAKER:
(666) You cannot control Aperture, Shutter Speed, and Exposure at the same time! The control dial lets you select ONE setting and then all other settings are automatic. So if you set your shutter speed to 1/48 and then want to lock your exposure, the minute you switch in the menu, the shutter speed goes into auto mode. And worst of all, you cannot view the Aperture, Shutter Speed, and Exposure values on the LCD display at the same time. You really have no idea what 2 out of the 3 you are controlling.
When I had a Canon HV20, there used to be a trick to set and lock the Aperture, Shutter, and Exposure - [...]. With the CX700, you can't do that. And even if you CAN, Sony does not make it very intuitive to do because I searched through the manual and played with the camera menu for hours and couldn't find a solution. But hey, I might be retarded, so if anyone can figure this out please let me know. I guess if you want full manual control, you need to step up to Sony's Prosumer cameras.
All in all, this is a fantastic step forward for Sony handycams, but one giant leap backward.
*****************************************
P.S. --- I imported the footage into Final Cut Pro 7 and the LOG AND TRANSFER does not recognize the 1080/60p footage. I am not sure if Apple will release an update OR if Sony wants to force you to use Vegas or their own transcoding software.
(1) 26.3mm wide angle lens. You don't need a wide angle adapter anymore, this lens is beautiful at 26.3mm and does not have noticeable lens distortion.
(2) True 24p frame rate. Not 24 fake frames in a 60i wrapper, but actual 23.98 progressive. Perfect for filmmakers, especially combined with Sony's Cinema Tone color preset. I believe this is first consumer Sony Handycam that shoots 24p.
(3) 1080/60p at 28Mbps. Image quality looks more real than real. You can also get fantastic slow motion out of 1080p - most cameras shoot 60p at 720 not 1080.
(4) 96GB of internal flash storage. More than I'll ever need and with the ability to transfer my footage directly to an external hard drive without using a computer. At first I thought the extra USB cable that comes out of the camera will get in the way of shooting, but it tucks nicely into it's own plastic holder on the strap.
(5) Great in low light. I compared this to my previously owned Canon HFS200 and Panasonic HMC40 and the CX700 is sees more with better clarity and color rendition. And when low light ain't low enough for you, the NIGHT VISION mode sees in the dark. It makes me want to do bad things with it, but in a good way.
(6) The peaking functions make focus simple and easy with three colors to choose from (white, red, or yellow).
Kind of ANNOYING, but I could live with it:
(1) The control dial is too sensitive. The control wheel on the Canon HFS200/20/21 has more accurate functionality.
(2) The placement of the hot shoe, mic, and headphone inputs get in the way of actually holding the camera. Also, the hot shoe is propriety to Sony, so you will need to purchase an adapter if you are using third party hardware.
(3) Most of the functions are buried within the touch screen menu system. So ever single time you want to adjust a setting, you need to dig through the menu list. This wastes a lot of time.
(4) Although, the Geotagging is a cool idea, you need Sony software in order to view your GPS locations in each clip. You cannot see this info in Quicktime.
The DEALBREAKER:
(666) You cannot control Aperture, Shutter Speed, and Exposure at the same time! The control dial lets you select ONE setting and then all other settings are automatic. So if you set your shutter speed to 1/48 and then want to lock your exposure, the minute you switch in the menu, the shutter speed goes into auto mode. And worst of all, you cannot view the Aperture, Shutter Speed, and Exposure values on the LCD display at the same time. You really have no idea what 2 out of the 3 you are controlling.
When I had a Canon HV20, there used to be a trick to set and lock the Aperture, Shutter, and Exposure - [...]. With the CX700, you can't do that. And even if you CAN, Sony does not make it very intuitive to do because I searched through the manual and played with the camera menu for hours and couldn't find a solution. But hey, I might be retarded, so if anyone can figure this out please let me know. I guess if you want full manual control, you need to step up to Sony's Prosumer cameras.
All in all, this is a fantastic step forward for Sony handycams, but one giant leap backward.
*****************************************
P.S. --- I imported the footage into Final Cut Pro 7 and the LOG AND TRANSFER does not recognize the 1080/60p footage. I am not sure if Apple will release an update OR if Sony wants to force you to use Vegas or their own transcoding software.
32 of 34 people found the following review helpful
I am a professional DP, and this camera is awesome. It's the first small HD camera that I can shoot a sunset with. It can handle being pointed at the sun, without the nasty star pattern that every other small HD camera that I have used. I have used the new Canon ProHD sensor cameras, and the Panasonic HD-TM700, SD600. The Panasonic cameras are the sharpest, but there is so much more they fail at. Pointed at the sun and headlights, they make a nasty four or six point star pattern, and I find they are not very useful in low light. The Canon does not have a wide lens, and also performs poor in low light, a big disappointment.
This Sony HDC-CX700 and the HDC-CX560, are basically the same camera, with the 700 adding zebra lines, and a rear viewfinder, that lets the camera continue shooting with the LCD door closed. There are a few minor other differences in the models, but either way you can't go wrong. The Sony's also perform excellent in low light, and have a decent dynamic range.
I also own the Canon 5d, 7d, and T2i cameras. These DSLR cameras do not look as good to me in low light, and they suffer from a high degree of aliasing, point them at power lines for instance, and they staircase the bending lines. The Canon DSLR line also suffer from moire, point them at a brick building, and they have a tendency to create a lot of noise. The Canon DSLR is fantastic for shooting timelapse, as the stills can be shot raw. The stills from these cameras are top notch, the Sony does not shoot great stills. Just remember that time you add good glass, and memory, the DSLR option can get quite expensive for video. The DSLR's do offer the best option for shallow depth of field, which if you have that type of subject matter, looks the best. Just remember that much of what you may shoot is probably at infinity, so not much depth of field happening there. Also depending on the lens, and subject, a DSLR may offer excellent picture quality with the sun in frame.
The Sony line also shoots true 1080 / 24p and 60p. This offers ability to speed change (slow motion) and the 60p can be converted to 30p with a little work, and some third party software available from Aunsoft. There are give and takes in all the cameras mentioned, but I find the Sony 560 and 700 to be the best compromise. With all these consumer cameras, it's good to take the camera and shoot some test, I find big variances in all of these cameras, I believe that consumer cameras are not manufactured to the highest level of quality control standards. In everyone of these cameras, I have seen resolution differences in the same model, so do some testing when you get a new camera, and make sure it looks good.
So to final sum up, the Panasonic line has fantastic resolution, but suffers from bright light sources flaring, poor color rendition, and poor low light performance. The Canon ProHD camera line does not have a wide lens, poor flare, soft resolution, and so so low light performance. The Sony's are okay at resolution, but excel in handling bright light sources, produce nice color rendition, and excel in low light. Manual control is best on Panasonic, then Canon, and then the Sony's. There is something called exposure on the Sony line, which manually controls exposure, but it does not inform you as to what it is actually set at. I have got used to it, and just shoot great imagery with this camera.
Sony will be releasing a Pro version of this camera for around $3K. It's basically the 700, with some weather proofing, better manual control, and a larger form. I would rather have a 560 and a 700, and some other excellent Sony accessories that Sony offers with this camera line. The telephoto 1.7x lens works great, the Bluetooth mic is easy, and the Sony av60 tripod finish out a nice light weight run and gun camera package. Of the a fore mentioned cameras, the Canon and Panasonic are cheaper, but this Sony is good enough to basically be added to their pro line. It is an excellent compromise.
This Sony HDC-CX700 and the HDC-CX560, are basically the same camera, with the 700 adding zebra lines, and a rear viewfinder, that lets the camera continue shooting with the LCD door closed. There are a few minor other differences in the models, but either way you can't go wrong. The Sony's also perform excellent in low light, and have a decent dynamic range.
I also own the Canon 5d, 7d, and T2i cameras. These DSLR cameras do not look as good to me in low light, and they suffer from a high degree of aliasing, point them at power lines for instance, and they staircase the bending lines. The Canon DSLR line also suffer from moire, point them at a brick building, and they have a tendency to create a lot of noise. The Canon DSLR is fantastic for shooting timelapse, as the stills can be shot raw. The stills from these cameras are top notch, the Sony does not shoot great stills. Just remember that time you add good glass, and memory, the DSLR option can get quite expensive for video. The DSLR's do offer the best option for shallow depth of field, which if you have that type of subject matter, looks the best. Just remember that much of what you may shoot is probably at infinity, so not much depth of field happening there. Also depending on the lens, and subject, a DSLR may offer excellent picture quality with the sun in frame.
The Sony line also shoots true 1080 / 24p and 60p. This offers ability to speed change (slow motion) and the 60p can be converted to 30p with a little work, and some third party software available from Aunsoft. There are give and takes in all the cameras mentioned, but I find the Sony 560 and 700 to be the best compromise. With all these consumer cameras, it's good to take the camera and shoot some test, I find big variances in all of these cameras, I believe that consumer cameras are not manufactured to the highest level of quality control standards. In everyone of these cameras, I have seen resolution differences in the same model, so do some testing when you get a new camera, and make sure it looks good.
So to final sum up, the Panasonic line has fantastic resolution, but suffers from bright light sources flaring, poor color rendition, and poor low light performance. The Canon ProHD camera line does not have a wide lens, poor flare, soft resolution, and so so low light performance. The Sony's are okay at resolution, but excel in handling bright light sources, produce nice color rendition, and excel in low light. Manual control is best on Panasonic, then Canon, and then the Sony's. There is something called exposure on the Sony line, which manually controls exposure, but it does not inform you as to what it is actually set at. I have got used to it, and just shoot great imagery with this camera.
Sony will be releasing a Pro version of this camera for around $3K. It's basically the 700, with some weather proofing, better manual control, and a larger form. I would rather have a 560 and a 700, and some other excellent Sony accessories that Sony offers with this camera line. The telephoto 1.7x lens works great, the Bluetooth mic is easy, and the Sony av60 tripod finish out a nice light weight run and gun camera package. Of the a fore mentioned cameras, the Canon and Panasonic are cheaper, but this Sony is good enough to basically be added to their pro line. It is an excellent compromise.
17 of 17 people found the following review helpful
Amazon Verified Purchase
I'm venting a little bit here, but everything was great until it stopped working. My 34th anniversary trip to Europe, unfortunately.
I got the camera, tried it out at home for over almost 2 months, and everything was good. So good, in fact, that I purchased also a light, a microphone, a pistol grip, an extra battery--well, you get the idea.
1. Camera stabilization was much better than expected. I just walked out in the yard and followed my two golden retrievers, and the result was amazing for hand-held walking. I never even considered that it would be that good.
2. Low light is great. No problems here, and the white balance adjustment was more than adequate--admittedly I tried it only with very yellow lights and more typical incandescents.
3. The camera is light but not tiny, which is what I wanted. I don't do well with tiny things, but this is manageable yet much lighter in weight than previous Sony models I've had.
4. I've only recorded HD, but the picture quality seems quite good, and I didn't have a problem with overly slow focusing that some had mentioned, and was compatible with my video software (Corel Video Studio). PLENTY of room on the built-in memory--I didn't even need to purchase any additional chips.
5. I'm not a big fan of doing everything on a touch menu, but it's also not as bad as I feared it might be because of some good automatic features, so I don't need to do too much with it (yet the more advanced options are there when I need them). The ease of finding and deleting clips makes up for any additional work with the menus I need to do.
6. By the way, I enjoyed the pistol grip but do not use it as I thought I would. I do NOT use it to hold, but more as a mini-tripod with controls on it. It was a little awkward for me, but it's great for a table-top tripod--probably could have done as well with a mini-tripod instead for less $$, but my husband kind of likes it. I was surprised, however, that I could not use the remote for starting and stopping the recording. Maybe it is just me, but that would have been nice so I won't need to physically touch anything and risk moving the camera.
7. Now, reliability and support. I realize I've had the camera over a month (yes, it's still under warranty), but since I purchased a US camera, I need US support, which is fine unless you're vacationing out of the US. Unfortunately, I went on vacation in Europe with my new camera and all gear. I sent a Sony email, looked for solutions on line (their maintenance database was down), and finally got to a chat representative--who was pretty much less than no help at all, although he was careful to tell me many times how much he was trying to help me. Realizing that I'm writing this while still in a crummy mood about it given the money I paid (so please forgive me), I was basically told I could send it back from Europe to the US or pay to have it repaired in Europe. I said that at this point, after all my purchases add up to close to $2,000, I'd be willing to pay for repairs to a camera otherwise under warranty, he was unable to give me any information whatsoever on where I might be able to take it. Of course, after I asked for repairs in Amsterdam or Venice or Rome, he asked again whether I was in the US, so I'm not sure he ever grasped my problem. In any case, this is the only time I've ever had a problem with a Sony HandyCam, and I think this is my fourth, so it was probably bad karma....
So, forgetting the fact that I'm going video-less and photo-less on my vacation AND yet still need to cart the equipment around, lock it up, etc., it is a nice enough camera. However, since this is a new model (I think it just came out Q1 this year), I'm a little nervous about whether I was too eager to be an early adopter. Did I just get a bad camera, or is it a problem in general? Only time and other reviews will tell.
So, if you don't have a big trip planned, go for it. If you do, bring a backup unless you can say yes to the Dirty Harry line: "Do you feel lucky?"
I got the camera, tried it out at home for over almost 2 months, and everything was good. So good, in fact, that I purchased also a light, a microphone, a pistol grip, an extra battery--well, you get the idea.
1. Camera stabilization was much better than expected. I just walked out in the yard and followed my two golden retrievers, and the result was amazing for hand-held walking. I never even considered that it would be that good.
2. Low light is great. No problems here, and the white balance adjustment was more than adequate--admittedly I tried it only with very yellow lights and more typical incandescents.
3. The camera is light but not tiny, which is what I wanted. I don't do well with tiny things, but this is manageable yet much lighter in weight than previous Sony models I've had.
4. I've only recorded HD, but the picture quality seems quite good, and I didn't have a problem with overly slow focusing that some had mentioned, and was compatible with my video software (Corel Video Studio). PLENTY of room on the built-in memory--I didn't even need to purchase any additional chips.
5. I'm not a big fan of doing everything on a touch menu, but it's also not as bad as I feared it might be because of some good automatic features, so I don't need to do too much with it (yet the more advanced options are there when I need them). The ease of finding and deleting clips makes up for any additional work with the menus I need to do.
6. By the way, I enjoyed the pistol grip but do not use it as I thought I would. I do NOT use it to hold, but more as a mini-tripod with controls on it. It was a little awkward for me, but it's great for a table-top tripod--probably could have done as well with a mini-tripod instead for less $$, but my husband kind of likes it. I was surprised, however, that I could not use the remote for starting and stopping the recording. Maybe it is just me, but that would have been nice so I won't need to physically touch anything and risk moving the camera.
7. Now, reliability and support. I realize I've had the camera over a month (yes, it's still under warranty), but since I purchased a US camera, I need US support, which is fine unless you're vacationing out of the US. Unfortunately, I went on vacation in Europe with my new camera and all gear. I sent a Sony email, looked for solutions on line (their maintenance database was down), and finally got to a chat representative--who was pretty much less than no help at all, although he was careful to tell me many times how much he was trying to help me. Realizing that I'm writing this while still in a crummy mood about it given the money I paid (so please forgive me), I was basically told I could send it back from Europe to the US or pay to have it repaired in Europe. I said that at this point, after all my purchases add up to close to $2,000, I'd be willing to pay for repairs to a camera otherwise under warranty, he was unable to give me any information whatsoever on where I might be able to take it. Of course, after I asked for repairs in Amsterdam or Venice or Rome, he asked again whether I was in the US, so I'm not sure he ever grasped my problem. In any case, this is the only time I've ever had a problem with a Sony HandyCam, and I think this is my fourth, so it was probably bad karma....
So, forgetting the fact that I'm going video-less and photo-less on my vacation AND yet still need to cart the equipment around, lock it up, etc., it is a nice enough camera. However, since this is a new model (I think it just came out Q1 this year), I'm a little nervous about whether I was too eager to be an early adopter. Did I just get a bad camera, or is it a problem in general? Only time and other reviews will tell.
So, if you don't have a big trip planned, go for it. If you do, bring a backup unless you can say yes to the Dirty Harry line: "Do you feel lucky?"
Most Recent Customer Reviews
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Published 10 months ago by Sarvesh Damle
Great camera with just a couple downfalls
Other than the few cons that have already been talked about, I think this is a great camera. What some people have defined as a draw back don't seem like a big deal to me. Read more
Published 11 months ago by chris
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