Sony IT-ID20 Corded Phone with Caller ID

by Sony

Product Details

Product Manual [974kb PDF]

• Shipping Weight: 1 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B00005O7FI
• Item model number: ITID20
• Average Customer Review: 3.3 out of 5 stars  See all reviews (10 customer reviews)
• Amazon Best Sellers Rank:
  • #47 in Electronics > Office Electronics > Telephones & Accessories > Corded Telephones
• Date first available at Amazon.com: November 17, 2005

Product Description

Amazon.com Product Description

A corded phone from Sony, the ITID20 is a caller ID/call waiting compatible model with a number of useful extras. Caller ID holds up to 20 numbers in the phone's internal memory, while the display-and-dial feature allows you to scroll through the list and dial the displayed number by pressing the dial button. Three speed dial presets (up to 20 digits each) allow you to easily call the most frequently dialed outgoing numbers, and a 50-number phone directory lets you store important numbers for your convenience.

Handset and ringer controls let you adjust volume levels to your liking, while a visual voicemail message indicator lets you know when you have new messages (with voice mail service activated). Selectable tone and pulse dialing modes are available via a switch on the phone, and the flash button allows you access to call waiting (requires a subscription to a fee-based service).

The ITID20 is easy to set up and can also be wall-mounted with the supplied wall bracket for added convenience. A redial button lets you quickly call the last outgoing number, while a mute button allows you to hear the other party but mute your end of the conversation. The phone weighs just 18 ounces and has a 3-by-9.5-inch footprint. The ITID20 is also hearing aid compatible and comes with a one-year limited warranty.

What's in the Box
Base, handset, coiled handset cord, telephone line cord, instructions

Customer Reviews

Most Helpful Customer Reviews

46 of 46 people found the following review helpful:

4.0 out of 5 stars A quality kitchen wall phone, April 25, 2011

By 

Hunt N. Peck - See all my reviews

Amazon Verified Purchase

This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)

I bought this unit to replace our old kitchen wall phone. I wanted a quality phone with illuminated caller ID. Unfortunately, most wall phones today are very low priced models with fixed cords, non-illuminated caller ID windows, and badly placed buttons that lead to accidental hang-ups. Unlike those examples, this phone is a typical Sony quality product. It has a nice, rich look to it, a quality feel and heft, and functions well. The caller ID window is illuminated, however, it is a bit small and difficult to see unless standing very near to the phone. The coiled cord has jacks at both ends so it can be replaced with a longer version. That's a good thing, because the supplied cord is pretty short -- perhaps 2 feet long in its unstretched state. The phone has an "on hook" dial feature that is useful to me. The buttons are small, but adequate to ensure accurate number entry. It is comfortable to use and has good sound quality. The handset hangs securely on the base. It is a nice product and much superior to the junk models sold by others for $10-$15. I trust the Sony name and have found that Sony products are well engineered, quality products that last longer than the products offered by the competition, thereby justifying their higher prices. I have every reason to believe that this phone will not disappoint.

6 of 6 people found the following review helpful:

5.0 out of 5 stars Great Phone, September 24, 2011

By 

Isabel's Mom - See all my reviews

Amazon Verified Purchase

This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)

Call me old fashioned (I'm 34) but I believe in having a sturdy corded phone in the kitchen. After being disappointed in what I found in stores, I looked on Amazon. This Sony has everything I was looking for: wall mount, light up caller ID, excellent sound quality. It also features a speaker phone (dial on hook), memory dial, and easy to use. I am very pleased with this phone. I did switch the cord for a longer one, so I have a larger range, but besides that everything is great!

5 of 5 people found the following review helpful:

4.0 out of 5 stars Sony IT- ID20 Corded Phone with Caller ID, September 17, 2011

By 

Patricia R - See all my reviews

Amazon Verified Purchase

This review is from: Sony IT-ID20 Corded Phone with Caller ID (Electronics)

This corded phone seems to fit the bill for me. It does what it what advertised to do. Except for the very light base or cradle, it is working out very nicely. As it was more costly than most of the corded phones listed, it is more substantial and has a few more features than the cheaper phones. I like having a phone that is connected when the power goes out, but since it is the only phone upstairs, having caller ID is important to me, otherwise I have to wait for the phone downstairs to identify the caller. We don't answer unless we know the caller, as we get many unsolicited calls.
This phone has volume controls for the ringer and the voice of the caller. You can dial on the cradle and in your hand. The caller ID lights and if you get close enough you can see the name.
Perhaps everyone doesn't need to get close to read it, but I do. The ring is pleasant, not harsh and alarming. We are enjoying it.